We have stayed in the Reina Victoria before. It is a quirky building, originally the English Hotel, on the downtown Sotomayor Square between the Navy headquarters and memorial. It oozes character, with bare brick walls and wooden beams. The ceilings are infeasibly high. The location is very convenient for the El Peral Ascensore to get you up into the tourist-friendly Cerro Concepcion and Cerro Alegre. I wish there was an even more smiley face for value for money!

Unfortunately the square is not as safe as it used to be, but it should be fine in daylight and the reception door is kept locked except when a guest is entering or leaving. Uber seems reliable in Valparaiso. The height of the rooms was a challenge when they did the conversions to provide en suite bathrooms and the results are a little untidy, but better than not having them. Room height is also a challenge for keeping the room warm in winter.

The staff. Gloria was fantastic - very friendly and attentive. The history of the building is amazing - I like the connection to the British monarchy

I loved the property - cannot wait to visit again.

This is an old hotel for sure but it's authentic, clean and a good price. The location is great for sightseeing as you are right on the main square and close to the train. Safety is also good, the front door is locked at all time and you have to be buzzed in and out.

Because it is right on the main square, it can be a little loud in the mornings and at night if an event is taking place. Also, there is no AC in the room so it got pretty hot at night. There is also no elevator so you have to climb steps! we didn't mind but for some this might not be realistic.

The young receptionist was phenomenal. Helped with everything we needed and did it all with a smile. The Hotel has a wonderful interior with high ceilings and beautiful woodwork. A truly satisfying stay.

There is nothing I would change.

It has personality!! Comfortable bed. Restaurants in the area. They stored our luggage after late check-out.

Very noisy as it is in front of a big plaza. The toilet made a weird loud sound every time it was getting water after flushing.

Good location in an historical building. Quirky (steep stairs) but I loved it.

The place had a lot of character. The staff, despite our terrible Spanish, really made us feel welcome. We even got a super early check in after a night bus which is always a bonus. Thanks guys. Lovely stay. The bed was super comfortable!!

Might not be ideal if you're a light sleeper as the square is a little noisy due to it being an old building. We didn't have an issue.

Charming heritage architecture, helpful staff

The walls are likely from the turn of the last century, so the room was noisy during the day from street noise and neighbors in next room talked a lot.

The location is very central - facing Plaza Sotomayor, making it ideal to access the different hills of Valparaiso. The hotel itself was also old and characterful.

There were no services (eg. breakfast, bar, cafe) or communal areas, so once in the hotel you are more or less confined to your room.

Location just in the heart of town! So appreciated this historic hotel. We really needed a elevator because of age, but the front desk girl offered to catty up our bags. So helpful! So glad we found this charming hotel!

Stairs.