Location is perfect if you plan to travel by train. The room was nice and quiet.

Be very careful!!! I was contacted by someone pretending to be a hotel employee in the Booking app chat. Oddly enough, he/she knew all the details of my Inc reservation. room price. I was asked to verify my card. Everything seemed authentic and I ended up being charged €270... Now I'm trying to get that amount back from Booking.com.

Great location, comfortable bed and room temperature. Hotel staff was really friendly, helpful and professional. I especially liked the fact they did everything to make my stay as nice as possible, and the daily happy hour from 17-19 was a very nice touch.

I arrived on Sunday, but my room was not cleaned on Monday or Tuesday, only on Wednesday, after which I was only staying 1 more night checking out on Thursday. To me, this seemed a bit pointless, as it would have made more sense to maybe only clean the room right in the middle of the 4 night stay, so after 2 nights/on Tuesday instead of Wednesday. One of the new towels I received was still damp/wet.

The large room which had a comfortable double bed. One day I also had the breakfast to go, which was a very nice touch, as I only wanted to drink a coffee and eat some porridge. I would like to warmly thank the member of staff who made this possible. The location is very convenient, as it is within walking distance of the city centre, the bus & train station and the university. Overall, I really like(d) the Premier Inn, which is a great choice

There wasn't anything I didn't like. As already stated, staff were really nice and professional.

The breakfast had a great selection. Everything looked and tasted fresh. Team members kept every thing well stocked and clean. The room has everything one needs. The selection of lights allowed for all the right ambient. The bar offered just what I needed. The meals offered were enjoyable.

Get rid of the carpets. They are hard to clean and to keep sanitized. Honestly they look gross.

I liked it all from the check-in to the room. The lobby is welcoming and the hotel new. Staff is very nice, professional but with a personal touch and not stuffy. The Portuguese speaking receptionist was sweet. Elevator requires key access which is good for security. Price was really good for the room booked. Room was very bright and had a great bathroom. Beds were nice as were the duvets. Beds might be too soft for some. TV had ample channels but only BBC as an english channel but I am assuming Mannheim does not get many English speaking guests. It is walkable from the main train station.

Like everywhere, I always recommend a fridge be placed in the rooms and when I say fridge I do not mean those awful minibar fridges.

The hotel is brand new. The room and bathroom were very clean and comfortable. Very close to the central train station. Even though the window was facing railways, the room was very quiet. I loved the bed - big and very comfortable. Welcoming staff.

There was an odor of cigarette smoke in the bathroom. I complained at the reception and they promised to check. After that the odor was less but did not dissapear completely. Not sure about the reason. It was the only issue though. Otherwise, everything was excellent.

Easy and level walk from the main station close by. Just follow the road alongside the rail line. Close level walk to city centre. Easy check in and checkout procedure Modern and well equipped room. Clearly a high standard of this hotel group. Will definitely stay again and in other locations

Nothing negative found

This hotel is very easy to reach from the central train station. It has a great money for value package. There is a nice hotel bar as well. The hotel beds are comfortable and the staff is friendly.

The view out of the window is not so nice. you will see a lot of train tracks and many different types of trains. The hotel is far enough from the tracks to get bothered by this and the windows are well isolated.

Excellent location, walking distance from Mannheim main train station (Mannheim Hbf). Modern soundproof rooms: the rooms, the bathrooms (we had two rooms) and the beds were very clean. The hotel employees were very polite and even the housekeepers could speak perfect English. We didn't try the breakfast so I cannot comment on that.

I found the shower floor a little bit slippery. But I'm not going to blame the hotel for that!

The amenities in the room are very good, the location of the hotel is excellent. There was a kettle, coffee, tea, internet, no foreign smells in the room.

There was only 1 set of towels for three people, the trash from the previous tenants was not removed, toilet paper was brought the next day upon request