Comfortable and friendly. Nothing was too much trouble for the staff. Room was clean and comfortable with handy toiletries and tea/coffee making facilities. Great food. My 18 year old daughter really wanted the pasta from the child’s menu so they done her an adult portion. On the second night, we were so tired from our hike and asked if we could order dinner to our room at reception, they brought it to our room. The bar and restaurant were comfortably busy, lots going on but not overly noisy and our room was quiet. There’s a handy little shop next door too.

Nothing negative to say at all.

Convenient location and good parking facilities. My room was a good size and well appointed but could do with some minor updating as could the ensuite. The room was immaculately clean. The food was excellent and drinks quite reasonably priced. Staff were friendly, chatty and helpful which is a must when one is a solo traveller, it makes a huge difference to the stay. The only sight issue was there would usually be some kind of information in the room regarding menus, check out times and breakfast times etc. Notwithstanding this I'd definitely stay again, I was made to feel very welcome and had an enjoyable stay.

All the staff are friendly. The rooms had been updated since the last time we stayed, actually the whole hotel has been updated. Food was 💯 fantastic 😋 👌. Nathan was absolutely fantastic with us four and our demands of spiced rum , he was a highly recommended server , our best staff all weekend . We thoroughly enjoyed our stay. Thank you to all the staff they are all brilliant 👏. Would 100% definitely go back and stay there . The Castle Hotel is still our favourite place to stay.

Not enough milk satchets in room and forgot to ask staff for more. The only thing is to sell Barti spiced rum. Or Bumbu spiced rum. Otherwise nothing else.

Hotel is in a great location in centre of the town. Very welcoming friendly staff. Clean, tastefully decorated room with comfortable bed. Very good breakfast.

Although room was a great size (room 6) it lacked a small chest of drawers for unpacked clothes. There was a corner desk with only three small drawers in it which unpacked clothes could hardly fit into. As the room has sloped beamed ceilings it may be difficult to fit a wardrobe in, but there was no coat rail, or pegs which we could hang coats or clothes on coat hangers on so had to lay all our clothes out on the desk or sofa. Yet it was a beautiful room so just needs somewhere to put clothes!

Room was large and spacious, the view was onto a rooftop but wasn't an issue. Had a bath in the room which was lovely. I booked an economy double room but had 2 large but comfy single beds. Room was neat and tidy. Breakfast was great, lovely selection of bread, fresh fruit, yogurt and cereals for continental. The cooked options were good too. I had 2 lovely runny poached eggs on brown toast, couldn't fault it. Fantastic old building with lovely history and lots of character. Lovely attentive staff made the stay better. Thank you Castle Hotel, see you soon!

The only thing I did notice was there were a lot of coffee sachets, locally sourced, but only 2 teabags (also locally sourced), as I'm a tea drinker would have been nice to have an equal amount of teabags to coffee. Staying alone in my room, it would have been nice to have more secure windows, as the ones in my room weren't double glazed, some sort of security stay/lock would be appreciated.

We were given a warm welcome and the lady at reception kindly took our luggage for us as we were taken to our room. The dinner was fine, with a good range of choices, though the two very helpful ladies working at the bar and also serving food at the tables were very hard pressed on a busy evening. Breakfast choices were good though the one lady tending to busy tables and serving good food was rather overstretched but very courteous. All in all v good.

Not much can be done about the fact that our bedroom, 11, was so high up the hotel that we struggled as 80 year olds to manage the many flights of stairs and fire doors we needed. But the room was warm, well equipped, and comfortable. In future we would try to book a more accessible room.

Very quaint and homely. As a single woman I felt very safe and cared for. The staff couldn’t do enough for me. My room had a wonderful view of the beautiful uplit Castle ruins. I enjoyed my stay very much.

There was nothing I didn’t like. it was a shame that I arrived late in the evening and had to leave very early the next morning due to the storm coming in and all the train cancellations. I feel like I didn’t experience enough of the area. I will definitely be back.

We stayed here as a base for a Pen y Fan trek. The hotel was well located in the town, had a free carpark, plenty of ev charging nearby, (I used PodPoint), the evening food on the premises was good at very good prices, and seemed at the top end of what we observed in the town. I would stay there again.

In the hotel notes, it stated ev charging on the premises. It was not working, it's awaiting replacement. .

Stayed as it was our works Christmas Staff Dinner.The Food was excellent, 40 meals came out in an orderly fashion ! all hot and presented beautifully.Had the Ballroom Venue, with the bar open there for exclusive use.. Staff were very friendly.. Room 9 was comfy, warm with a lovely bathroom.Nice breakfast.Private parking. Adam and Bradley went above and beyond to meet our needs .

The weather !! very stormy, but thats Wales

This is a hotel where I dine regularly. The cuisine is outstanding, the service is great, and a standard of excellence is achieved. However I wouldn’t go there for the accommodation. Despite the photographs, the beds are not that comfortable. Access is a little challenging, it’s an old building, but the bathroom was really not up to modern standards, and cleanliness clearly not a forte.

Would I go back to eat? Yes!!! Would I go back to stay? Only as a last resort