Located a short 10 min walk from the train station and right beside the historic center of Ravenna, we could not have chosen a better place to spend four nights in this beautiful city in May 2025. Spacious, elegantly renovated/decorated, beautiful bathroom and endless storage allowed us to unpack and relax. Breakfast is the highlight of each day with many offerings all prepared in house. The welcoming nature of Margherita at any hour was infections and put a spring in our step to start the day. Easily could have used a day or two more here to relax at Casa Gugu and explore the seafront areas of Ravenna. Highly recommended!

There is no elevator to go up the few flights of stairs if that is an issue for some. Just information but for us, not a problem.

Beautiful interesting historic house, restored to a very high standard. All fixtures were highest quality and decor was excellent. Our suite was enormous and so comfortable! Although right in the heart of the city it was quiet and peaceful. The breakfast was really good with lots of choice. Staff were friendly and helpful

Nothing really. There was a glitch in us receiving information to access the property and our room but that was quite quickly addressed and seems perhaps to have been an issue with the booking agent’s system

This is a charming hotel in the center, walking distance from pretty much of every important sites of Ravenna. The room and bathroom were also very charmingly decorated, spacious, comfortable, clean. The common areas were lovely as well. The breakfast was beautifully presented and actually the best during our two weeks visit in Italy. We consumed this most memorable breakfast in the pretty courtyard. The staff were very welcoming and accommodating. Lastly the parking was just around the corner, patrolled by a really cute dachshund too. ( there were humans as well).

Everything was fine.

We loved everything about this place, it was perfect. It was the most comfortable and cozy place we stayed in during our visit in Italy. There was so much attention for details, from the design to every functional element in the room. The room and the bathroom were big and looked even better than the pictures, the bed was so comfortable that we felt bad we only stayed 2 nights. The staff was super friendly and we even met the owner who told us more about how they restored the old palazzo that hosts Casa Gugu today. The breakfast was delightful and the location is a walking distance from every attraction in Ravenna.

Nothing to comment here.

Margherita, the manager, was outstanding! All of our questions were answered prior to our arrival and we were blown away by the attention to detail and friendliness once we arrived. The accommodations were authentic yet quite modern and spacious. A perfect blend. The chef, Katiuscia prepared the most delicious cappuccinos and breakfasts! There was a wide selection of delectable breakfast choices. The central location was the cherry on top! We are planning on a return visit!

Nothing! It was fantastic.

Our suite and overall stay exceeded our expectations in every way: VERY comfortable beds; minimal street noise; super-clean spacious rooms; housekeeping staff did a superb job; breakfast was well presented and all the food was fresh and delicious. Communicating (in-person and electronically) with the staff was easy and the staff replied promptly. The location was an easy walk from the train station and centrally located for going anywhere in Ravenna. Marguerite is an excellent hostess and a joy to chat with.

Don't change anything!

We stayed in the very large interconnected rooms of the Suite of the casa Gugù, which is very close to the beautiful sights of Ravenna. Loved the decor and bathroom too, but the stand out best thing about this reservation was the owner who went above and beyond to help us find a great restaurant, not necessarily the most expensive but just right for our family, especially when many were closed. Thank you so much.

Thank you for the water but perhaps a kettle too ?

The location of this beautiful hotel is fab! Its literally a 5 min walk into the old town which was great! The hotel itself is absolutely stunning, we were in the Suite which was beautiful! Marguerite and the owner were both there in the morning for the breakfast service - breakfast was by far the best we enjoyed during our week in Italy, all the pastries etc are made by the owner which were amazing!

Nothing

The decor of the room was quaint without being too twee. The bathroom was a good size, with a powerful shower. The room was spotlessly clean (with daily cleaning). The self check in was easy, and we felt that we had a high degree of privacy, but the staff were quick to respond to queries via WhatsApp. Service at the small, but lovingly prepared, breakfast buffet was good with coffees made to order.

Not much wrong with the hotel. In our room the sound insulation was not great (we could hear the next room talking and coughing), and the temperature of the room was also very warm for November (though we could at least open our windows)

Location was perfect, staff super friendly, breakfast really good, atmosphere in the beautiful city palace was very well done. In other words, very much recommended!

The airconditioning did not work very well, especially with a room on the top floor this is important in Italian heat! There’s no elevator. Understandable as it’s an old building, but still a pity.