Did not include breakfast but had facilities to make your own. Staff very helpful and room warm enough. Free parking was great and had a couple of pubs and a convenience store a few minutes away. Main shopping area within 8 mins walk and on a bus route.

My room was next to the main entrance and closest to the road so could be noisy but after 10pm this settled.

So glad I didn't pay attention to the bad reviews on here.. The lady that welcomed us upon arrival was so friendly and helpful, we just popped in early to see if we could park up until check in but our room was already ready and we checked in right away. We had a family room in a separate building to the main hotel, the room was so spacious and had everything we needed, we had big Fluffy towels (enough for all of us) plus toiletries and the fridge and microwave were an added bonus! The bathroom was lovely and modern, the room although a little dated had lots of character. Overall we couldn't have been happier with our stay. Yes you can pick things apart and find fault if you wanted but for the price, the warm welcome and the location we couldn't have asked for more! We love Norwich so will definitely be staying again

The only downside I can think of is the hotel has no restaurant but there's so much nearby that it didn't affect our stay in any way.

Upon arrival the hotel had noted that I asked about disability parking then saw I was using a stick so immediately gave me a room on the ground floor. Undergoing refurbishment currently but there was no disruption to my stay even though my room was next to the main entrance. If you're able-bodied a short walk to the City centre but for me a 5 min drive depending on traffic. Room was massive and included a fridge and a microwave plus the usual tea/coffee facilities, and the bed was comfy.

Obviously no licensed bar or restaurant but then I didn't expect that for the price. I have one small observation. My room was facing the car park and had massive bay windows but I had to keep the curtains shut for privacy most of the time. Maybe just put in some half nets at the bottom please to ease the minds of guests who have this room (Number 1)

This is now my go-to accommodation when travelling to Norwich because it is so convenient, excellent value for money, kitchenette in room, friendly staff, 2 free car parks, little 'shop' at reception to buy drinks & snacks, & only a short walk to all the amenities Norwich has to offer. I would say that if you find anything missing from your room or require towels, pillows, tea, coffee, milk, etc. just go to reception and ask. They will help.

Bring an eye mask just in case. Some of green exit lights in the rooms are more obtrusive than others.

The lady on the reception was so lovely.She was very helpful.Our room was lovely with a huge shower even bigger than ours at home.Nice little touches of shower gel n soap, tea and coffee. The bed was very comfy so we slept well.Even thou we were in the city and we could hear traffic it soon lessened and we slept peacefully. We could of left our car there while we went into city shopping but we were heading off elsewhere. What a great place.Hope it's available when we come again

All very good

The size of the bathroom and the room. The sink, microwave and the fridge were great additions, did not expect that. Free parking on the day we were leaving was great as it gave us time to meet up with friends after we checked out. Location is fantastic - didn't need the car for the entire stay as the city was 10mins away

There was a bit of a smell in the bathroom for some reason and not enough towels, although supplied when requested. Towels were smaller than usual in the hotels as well. Had to request a hair dryer as well as wasn't in the room. There was no wardrobe to put stuff away so the room was messy throughout the stay

Lovely little single room/unit,toasty warm when I got in little kitchenette- microwave fridge, sink, basic cutlery and plates,very handy! A table and chair, I stayed only for one night but if there for a couple of days- this is very useful. I went to reception for an extra pillow, the only reason I had to have contact. The shower room was great nice big shower,plenty of hot water,spotlessly clean.

The blinds at the window let the security lighting shine through so if you like a dark sleep- wear a mask!

I booked this hotel because of its location (near the friend I was going to Norwich to see) and its price, which was very reasonable, and also because it had parking, which the city centre hotels didn't. We were very late booking in, so they rang to ensure we were still coming, and it was great that check-in was available until 11pm. The staff were friendly, helpful and polite, and the room was enormous, with more facilities than we needed for an overnight stay. I would definitely book this hotel again.

Only one small gripe - in an effort to be helpful, the receptionist had turned the heating up to 35C, so the room was very hot when we arrived. We opened the windows and turned the heating down, and were able to go to bed in a comfortable temperature after about 20 minutes. She did apologise when we mentioned it, and explained that many guests want a high temperature in the room.

Great location with well equipped single room including tv, fridge, microwave, kettle, table, sink, plates and cutlery. Friendly and accommodating staff when it came to small parking extension requested in advance.

Room opened on to car park so some noise with returning guests though very quiet in general. If you like a cool room check heating settings on arrival as these are powered independently of the room key - had been a sunny day so was rather warm on my return in the evening - corrected after propping door open for 15 mins

The location is amazing, walking distance to the city centre and next door to a gorgeous cathedral and the Plantation Gardens. We weren't expecting the kitchenette in the room, complete with plates, cutlery, fridge and microwave which was a huge help. The bathroom was enormous, particularly the shower.

The bed was very squeaky so even the slightest movement would wake you up with how loud it was. The noise from the corridor was loud, you could hear guests speaking in the hallway.