This hotel is amazing. Like our last time got greeted at the door when we rang the bell. Super welcoming and friendly. We had the twin ensuite, the communal area were bright clean and well maintained. Our room was perfect one single 1 double and what looked like a chair sofa bed. Ample room for case clothes and everything else. Sockets, plenty and all reachable, beds clean comfy and sheets pristine white. Slept so well I had to really fight to get out of bed the mattresses were so comfy. Extra pillows were in the wardrobe which were great as me and hubby like to sit up in bed The windows are old fashioned sash windows, someone complained about such windows not opening or staying open, we had no such problem all windows we opened were free working clean and stayed open, the blinds were easy to use and blocked out any light from outside. We do feel as norwich is busy city and hotel on a noisy stretch of road you do need earplugs but it's a city you expect it and these gorgeous windows are part of the buildings charm beaury and history. Our ensuite facilities were clean maintained to a high standard we had a shower it worked perfectly for our needs, we saw that people complained of the communal toilet and shower for those who didn't have ensuite, the facilities were opposite our room and again they were clean well maintained and for a busy hotel after the partying weekend of norwich pride were kept reasonably as such we had no issues with any of the properties facilities. We used the hotels WiFi and it was fast for our needs we had a tele kettle and fan all working all clean all well maintained. We came for Norwich pride weekend.

I couldn't fault hotel fully recommend

Restaurant was very charming that forms part of the hotel. I didn’t realised the bathroom was shared :(. However the staff immediately changed it to ensuite room. That was very nice. I had mobility issues. Solution was welcomed.

In Norwich all hotels only have single towel. You need to ask for the second one. You must pay attention if your room has a bathroom. Filtering hotels may not avoid shared bathrooms. We were lucky there was an available en-suite room

Cheap and cheerful. Staff were lovely and accommodating

Unfortunately the noise was unbearable the night we stayed, a party was going on till 2am with music that shook the hole hotel. The couple in the room next to us were having an argument from around 3am and was on and off till we left around 11am. Not that this is the hotels fault but clearly the rooms have very thin walls as we could hear every word.

Central location. Pay and display car park opposite with cheap overnight rate. Clean room with ensuite. Excellent vegetarian/vegan food in restaurant. Tell them you are staying & you get a discount. Friendly staff. Very good value for money.

Had to put the bathroom airfreshener in the wardrobe as too overpowering for us.

I would like to thank the Namaste Palace for a wonderful, stressfree relaxing stay for two nights. The staff were very friendly and helpful. The resturant serves the most delicious healthy vegetarian and vegan food. Its location is superb as its literally 5mins into the shopping centre/city centre walking. 🙏😇🙏 I cannot wait to return back - thank you Namaste Palace and Resturant for also being 100% on board hosting a young man - my son - who is neuro diverse. 🙏🧘🏻‍♀️🙏 I feel blessed that even whilst we stayed over you had your spiritual festival /prayers with visiting Gurus from India. Gosh, I feel like I had an Eat, Pray, Love adventure almost on our Bank holiday trip to Norwich without even realizing it 🙏🧘🏻‍♀️🙏

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Great location, staff very responsive and let us check in earlier than expected which was lovely of them! Room was comfy and clean, ensuite bathroom was great, room came with towels, tea and coffee etc. Super comfy beds!!

The heating in the room was turned up too high. We did try to follow instructions on the wall to control the thermostat but it didn't work, so it was a little uncomfortable in the heat! We just ended up opening a window. Would also have loved to have the tea/coffee refilled between days but it seems like they don't change sheets and replace towels etc every day. Not a big deal though!

Interior of place is bit like a 'rabbit warren' but getting around is made very easy by ample splendid/clear direction signs at every turning. Efficient no fuss dealing with the only member of staff i met on my arrival, quickly explaining use of exterior & bedroom door pass card.

Availability of a simple chair in the bedroom would have been good.

I love the fun atmosphere but definitely if you cannot sleep during noise I wouldn't probably stay here because the walls are thin. The beds are so comfortable and it's very clean and warm. Otherwise the restaurant was so fun and the people were so kind.

The bathrooms are not connected to the rooms but it was such a safe atmosphere and pleasure walk to the bathrooms and showers and they were clean that it didn't really matter but you have to hold it to get there

Very central location, staff know me well by now and are always very friendly. Food at the attached Indian restaurant is always good and you get a discount for staying. The rooms are mostly shared bathrooms, but honestly they're clean and they work well, and I've never felt rushed or concerned using them.

Could do with more en suite rooms, but that's it.

The staff are always extremely helpful and friendly. Rooms are tidy and clean, with comfortable beds and decent furnishings. The bathrooms (en suite or shared) are new and clean, high pressure showers etc. Location is absolutely perfect, and I would highly recommend eating in the restaurant or taking away from there in the evenings.

I'm finding that the non en-suite rooms are going up in price which doesn't feel fully proportionate.