We stayed in the Manor House in the Manor Deluxe room for 3 nights. It was very bright & spacious with a traditional feel. Great views and spottlessly clean too. It was really quiet, perfect for access to the bar and restaurant which was on a lower level. We took our dog, and we found it to be super dog friendly. They even provided a dog pack in our room, which was a really lovely touch. There was also a restaurant that catered for dog owners, which made life really easy for us. The food was tasty and great value. We had breakfast included with our room and enjoyed 2 evening meals in the cellar restaurant. The 3rd night we enjoyed a lovely meal at the Exeter Inn which was just outside the resort, we would highly recommend too ! Amazing facilities for all ages.

Very little! The only issue was their App which caused a few problems with bookings. Some time tables were incorrect too for some exercise classes.

Great location, very peaceful despite going in the middle of the school summer holidays. Staff were all very helpful and always happy to help.

We stayed in one of the Manor House junior suites. It was very clean except for some of the carpets on the stairs & parts of the suite. Looking around it looks like there has been a lot of investment in the lodges possibly at the expense of the manor house which looks a bit dated. The bathroom shower was very low pressure and very old and needs replacing as does the dated cubicle. Overall we did enjoy our stay but would love to return once the manor house has had a little TLC. We had read previous reviews so new some of these things could be an issue depending on what room we had.

Fabulous location with beautiful views across the valley. The twin room was spacious enough for 2 and a dog. Lovely grounds. Our 2nd floor room had a view but not all do. Tea and coffee replenished daily with biscuits. Beds were comfortable and nice fresh white linen. Soft thick white towels.

Bathroom with over bath shower was fine but a little tired. No fridge to keep anything cool. The only problem is they charge £20 per night for the dog extra. Then also requested we pay an additional £50 that is deducted from a debit or credit card on top of the £420 we already paid as an insurance ??? To be refunded a few days after leaving. We declined to pay this. Other than that no other criticism.

Located in the Manor house our room was tastefully decorated and larger than expected with superb countryside views . The bed was huge and very comfortable. The ensuite bathroom was very good with a powerful shower, Cleanliness was very good.

The food in the restaurant left a lot to be desired, The staff don't seem to be able to cope with the number of diners present We had to wait 45mins to get our cooked breakfast and when it came the orders were incorrect. The bacon was like leather and tomatoes/black pudding overcooked. Evening meals were acceptable' although again took a long time to be served ! On top of this they charge a 12andhalf % service charge for the evening meals !

Peaceful location with beautiful views. Balcony in a spacious room. Comfortable bed. Good views from restaurant. Friendly staff. Layed back atmosphere. Potential to use range of activity facilities if you have the time or inclination. We didn't stay in one of the newer lodges as we were just there for one night, but could see they were very thoughtfully done. From the reviews I was concerned our room would be dirty and dingy. It was clearly older style and well-used, but clean and comfortable and simply/tastefully decorated. Even in August with it fully booked and lots of families, it was a relaxed and peaceful environment. I enjoyed a little time in the hot tub and pool before it closed at 6pm. Food in the restaurant is good simple meals - fine if you're not expecting anything fancy. We appreciated that the cooked breakfast (English breakfast options) was freshly cooked to order (not under-heatlamp buffet)- with good selection of toast, cereal, yogurt, fruit, pastries, etc. to choose from too.

Queing for check in in the activity 'Hub' felt a bit like a holiday park mistake I made years ago, and if you only go for one night, check-in is too late to use the outdoor pool (closes at 4pm) and a very short window to make use of the indoor spa facilities. (We arrived tired and my husband collapsed in the room for a nap, and I scuttled over to the spa and managed to get some time in the hot tub, which was great), The pool was busy with children when I arrived, but cleared closer to closing time so I had a swim as well. The sauna and steam room were busy. I skirted the changing rooms coming in my swimsuit, as I'd read bad reviews online - it seemed basic, but didn't look too bad in my brief passing through.

We last stayed at the hotel about 9-10 years ago and we unaware of the changes that had taken place in the meantime. The venue is now very much focused on being a family activity centre, which was unexpected but not a disaster. Our room was in the Manor House, which was much the same as previous and had still retained its former charm and elegance. Our room was lovely, clean and quiet. Staff were very friendly and attentive. Food was very good, nicely presented and the breakfast was 1st rate. The grounds were well looked after and tidy. Nice to walk around. There is a lovely, relaxing atmosphere up by the Manor House, down by the Hub was of course noisy and manic, which is mainly where the families hung out, so we had no need to go there.

The exterior of the Manor House could do with a face lift, window sills were in a dreadful state, which made it look tired. The lounge areas weren't particularly clean, as there were dead flies and cobwebs around. We arrived around 5pm and were told that the outdoor pool had closed at 4pm and that the indoor pool closed at 6pm, which left no time at all really for us to use the facilities. Both closing times seemed very early, considering that it is the height of the season and the weather is brilliant.

The Meadow Luxury 2 bedroom Lodge (257) was perfect. Super clean, modern with classy furnishings. It had everything you needed. ( In the kitchen - washing up products, tea towels, dishwasher tablets, salt/pepper, milk, coffee, tea bags.) Our view was beautiful, overlooking the river. We had a super hot tub which was functioning the whole time. It was quiet and so peaceful. The scenery and walk around the resort was fantastic. The staff were all fabulous! We had a look at the fitness centre and indoor pool which looked really good. We took our own food/drink as we wanted to enjoy the lodge fully for our 3 night stay. I highly, highly recommend!

Nothing!

I don’t normally leave reviews but felt compelled today whilst I sit in the breakfast room looking out to such an amazing view. This place is amazing, the views and surrounding grounds are stunning, everything has been maintained to a high level and definitely management and staff have an eye for detail. Pool was great, Sauna is cosy but it was hot and did the job! The room had everything I could ask for (although my room had the desk in a little niche in the walkway of the room facing the wall which was a shame as I needed to spend quite some time at that desk working).

In the main the food was very nice, breakfast and dinner. Only comment which I hope gets back to the kitchen is the sausages for breakfast are below par, like what you’d buy in a 20 pack for a £1 at Iceland.

Room, comfy bed, location, views, indoor pool, jacuzzi, steam room, treatment - luxury pedicure, food in restaurant

no option for a brighter light in room, no netflix, some additional costs ie for water at the dinner table, only 2 half slices of foccacia bread for starter - we asked for more and it was provided but 1 half slice each was quite surprising, same for toast at breakfast - 2 half slices for 2 of us - ie 1 half each. We asked for more and it was provided. No bread provided with soup starter so had to order another starter. That also is surprising. Normally a roll is provided when ordering soup

Lodge was a good size and beds were really comfy. It had all the utensils and crockery you would need and provided a large american style fridge freezer which did cold water and ice. Hot tub was cleaned regularly and always ready to use.

Not much to do for toddlers (2 year olds) on the resort or in the local area other than walks. The food in the restaurant was overpriced and children's meal dessert was served in a large glass dish which isn't ideal for his age. Resort offered a food delivery service but was asked to collect after ordering - again overpriced and food wasnt that great.