It's an advice average American Motel. Notebook offensive, but nothing stand out.

The price was outrageous. We stayed here for someone's birthday party and paid 5* luxury resort rates $1k+ a night for a basic room, and this place is just not that. There is no view, no space, people above you, etc. You have to cross a parking lot to get to the pool. The bar closes at 10pm (on a Saturday), etc. no EV charger either. Probably 20% of customers drive EVs. We arrive early, the room wasn't ready (ok happens). They said they will call when the room was ready, but they didn't. The small things are just not there.

We liked the location- it is close to the pick up spot for Aloft hot air baloon ride, as well as some great restaurants in the area. We liked that our room had a huge closet organized for two people so we could unpack and hang clothes separately. Of course the robe and slippers provided were great. We liked the sitting area and French doors that opened to a semi secluded outdoor patio. We liked the swimming pool and hot tub. It was a short walk to the swimming area from our room. The hotel also has free bicycles with locks to borrow and there are conveniently located bike paths as well as a bike lane on the Silverado Trail road so you can bike to some wineries.

The hot tub jets in the pool area were broken when we were there, and we were surprised that a fancy hotel would not fix the hot tub.

I love the amenities this hotel has! I love how welcome all the staff were during our stay!

I wouldnt say I didnt like but we did encounter a problem with our sink. The water was not leaving the sink. Its outside of everyone’s control but I did notify front desk so they can reach out to their maintenance team:)

clean comfortable rooms. convenient parking. great location. very quiet

pool and spa closed for maintenance. no prior disclosure of this yet a resort fee is charged. at a grand a night this seems bordline crooked. good coffee but otherwise poor “ continental “ breakfast. old packaged croissants that should have had a vintage date, after all this is Napa Valley, fruit cocktail was passable. again, if this was a motel, fine but this just feels like cutting corners for profit.

Amazing staff - highly responsive to any request we had:) the suite was super well set up and the location is perfect!

This is SO minor - a small microwave in the suite would have been nice for leftover potential.

Breakfast was lovely. Excellent server and nice setting.

The glassware was not clean. 3 of 4 glasses were not washed properly. This was fixed quickly.

Great location and the property is beautiful.

I wish the room had a stand up shower instead of having to step into a large garden tub, to take a shower

Terrific location and a lovely pool/hot tub area.

Rooms need some updating and they need to activate that pool bar better, perhaps by dedicating more staff to poolside service.

Location was excellent,rooms were immaculate Pool delightful hot tub exce

Breakfast not included for the price

Can't say much as I booked this for a client and she stayed at the property but reported no issues.

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