The breakfast typical of this type of hotel with a HUGE exception. They have stopped using styrofoam and plastics. It made a huge difference not only for the environment but also in actually eating breakfast. BTW the lovely lady in charge of the kitchen greeted everyone with a smile! Room had been updated a bit so was comfortable, it had everything you need. Plenty of free parking is a real plus to this property as well as it's location to everything.

Since I was staying for 5 nights I thought it would have been nice to have a room with a better position and not a window partly blocked by a wall.

I was in town for work. Check-in & check-out were a breeze, the room was spacious and had everything I needed for the couple of days I stayed like the microwave and full-size fridge (didn't use the stovetop but glad it was available!) I only ate breakfast the last day I stayed since I had no time the other days, but there were plenty of options! The location is also so convenient since there's restaurants and shops around. I wouldn't mind going back in the future.

I was aware of the 10$ parking fee after booking so wasn't surprised at check-in, but yeah pretty pricey. There was also a random piece of bolt/nut below the A/C, and a sticky-looking stain on the corner wall that I saw when I laid down on the bed. The bed was too soft for me as well.

The room was great. Kitchen wasn't used but it was nice to have it. TV was great size and able to be turned. Close to Ontario Mills. Great restaurants around.

The bathroom door does not stay open. Entry doors are very heavy and people don't close them slowly so they slam. Very loud.

thank for the Room. Cristal 😊. and I don't know the name for the housekeeping then room is very clean excellent. good job thank you ☺️

everything

Jesse & Lavina are AMAZING! We really wanted to check in early, my adult son hadn't slept for a few days & he was exhausted. They went above & beyond! They got us in (on a busy weekend) & we were able to stay in the room for both nights (that wasn't the case when I booked). The property was as advertised. But Jesse & Lavina are true gems!

It's in a strip mall. On Friday night there was a LARGE group of young people drinking & playing music, they were VERY VERY loud. It was a tad annoying but they were made to leave around 12:45am.

The room my family of 3 (27,31,10 months old) originally booked had a unfortunate leak in the kitchen in the middle of me cooking dinner in the kitchen and the kind women at the front desk upgraded our family to a room that was double the size of the 1 we originally had because our kitchen leak. It turned out to be an amazing restful family little getaway for dads birthday. The continental breakfast delicious each day!

The 1 downfall was not due to the HOTEL it was due to other guests stay during the same time. Someone pilled ALL of their PERSONAL ROOM trash out by the hallway HOTEL CURTSY trashcan near the elevator which caused the ENTIRE hallway to smell. Within 20mins of calling the FRONT DESK all the trash was gone and the smell was gone. Thank you.

Great location, front desk lady was very nice and helped us out the first day after having trouble with our booking due too miscommunication with booking.com. Rooms were spacious and clean. Breakfast was good, lots of options.

no complaints.

It is the most stylish hotel I've been to! I love the paintings on the walls and how luxurious it feels! Everything matched on the photos! There's nothing more frustrating than seeing something missing or changed up from the photos. Here, it's what you see what you get, and that's something I truly appreciate.

Very clean and comfortable facility. Breakfast was good and there are many other food options right across from the hotel.

the location

the room next to us our last night being so loud with music and talking. but thankfully your staff was able to help.