The room was great. Kitchen wasn't used but it was nice to have it. TV was great size and able to be turned. Close to Ontario Mills. Great restaurants around.

The bathroom door does not stay open. Entry doors are very heavy and people don't close them slowly so they slam. Very loud.

Jesse & Lavina are AMAZING! We really wanted to check in early, my adult son hadn't slept for a few days & he was exhausted. They went above & beyond! They got us in (on a busy weekend) & we were able to stay in the room for both nights (that wasn't the case when I booked). The property was as advertised. But Jesse & Lavina are true gems!

It's in a strip mall. On Friday night there was a LARGE group of young people drinking & playing music, they were VERY VERY loud. It was a tad annoying but they were made to leave around 12:45am.

The room my family of 3 (27,31,10 months old) originally booked had a unfortunate leak in the kitchen in the middle of me cooking dinner in the kitchen and the kind women at the front desk upgraded our family to a room that was double the size of the 1 we originally had because our kitchen leak. It turned out to be an amazing restful family little getaway for dads birthday. The continental breakfast delicious each day!

The 1 downfall was not due to the HOTEL it was due to other guests stay during the same time. Someone pilled ALL of their PERSONAL ROOM trash out by the hallway HOTEL CURTSY trashcan near the elevator which caused the ENTIRE hallway to smell. Within 20mins of calling the FRONT DESK all the trash was gone and the smell was gone. Thank you.

thank for the Room. Cristal 😊. and I don't know the name for the housekeeping then room is very clean excellent. good job thank you ☺️

everything

Great location, front desk lady was very nice and helped us out the first day after having trouble with our booking due too miscommunication with booking.com. Rooms were spacious and clean. Breakfast was good, lots of options.

no complaints.

It is the most stylish hotel I've been to! I love the paintings on the walls and how luxurious it feels! Everything matched on the photos! There's nothing more frustrating than seeing something missing or changed up from the photos. Here, it's what you see what you get, and that's something I truly appreciate.

Very clean and comfortable facility. Breakfast was good and there are many other food options right across from the hotel.

the location

the room next to us our last night being so loud with music and talking. but thankfully your staff was able to help.

It was close by the improv comedy club and loved how convenient everything was

Pool was dirty. We had to clean it.

The breakfast was good, the staff was attentive.

There was no hot water for the shower.