The ambience and location are great. The decor and feeling of space are amazing.

They were it seems a understaffed, most noticeable during evening and nights. There were no hotel doormen or porters. We had to carry our own luggage up to our rooms, which is fine. But my elderly parents, both in their 80s sure could have used the assistance. I was also wrongly pointed out as the culprit to damages to the property during our stay done by other guests. Fortunately, video showed clearly it was none of our group. Still, an unpleasant experience nonetheless. I has chosen the hotel due to it’s proximity to the Hop on and off bus stop near the Parliament. But because of the restorations throughout the city and near Parliament, that bus stop was not currently in use.

From the moment I entered "the Palace" I was treated royally! Welcomed with a glass of champagne while I checked in. I arrived early but the reception prioritized my room . The bed and pillows were super comfortable! Breakfast was lovely with made to order dishes for everyone. An enormous selection of meats ,cheeses and desserts , not to mention coffees and champagne. 5 star 🌟 as well as sauna ,steam room and jacuzzi pools . Thank you for an incredible stay ! ❤️

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Amazing hotel with very friendly staff that are more then happy to help you with everything that you need. My advise, pay a bit more and book the suite ( room 326 ) its a amazing room with a lot of space, a shower and a bath. I highly recommend this hotel for your stay in Budapest.

The breakfast was outstanding, so many choices. Catered for gluten free too. And the breakfast hall os exquisite. The room, as is the entire hotel, was beautiful. There are spa pools, a steam room and a sauna in the basement which was a welcome treat after all the walking in the city. They provided us with takeaway breakfast boxes as we left early upon departure, which was a nice touch. It is really a 5* hotel and I would highly recommend it for it's beauty, service and location.

The only thing missing, which could add a 6th star would be a personal touch on arrival. We mentioned we were booking for a babymoon, and whilst everything (including a massage) was catered for, a person card or welcome gift would really elevate the experience. There was one day were we only received one towel instead of two, if we had called we would have received one immediately, no doubt. And one day were some cleaning products were left in our room. Very minor picky points, but should we have had those, and a 6th star was available, we would give it 6 :)

Rooms are awesome and staff is very friendly and helpful. Special thanks to manager Bruno who did everything to make sure we were happy.

The air conditioning definitely doesn’t work. It seems to be blocked which I’ve learned from experience it is something hotels do during spring and fall to save money.

Well maintained hotel with character and friendly staff. We found the hotel calm and relaxing. The room was quite large.

My wife did not like the rainfall shower in the bathroom. The Spa pool is smaller than it looks in the photographs.

We traveled with a party of 9. The entire Staff, Breakfast, Dinner in the Bar and all Rooms were outstanding! Aurea Ana Palace Hotel made us feel like Royalty and exceeded all of our expectations. A special thank you to Bruno and Vicktoria, they went above and beyond to make sure our stay was enjoyable. The Toilet Paper, OMG!

Reading some of the negative reviews prior to arriving we were not sure what to expect... But what a beautiful hotel, from the team members greeting us on arrival, at reception and team working at breakfast everyone was pleasant and accomodating. The rooms were inviting, spotless and comfortable, I would definitely recommend this hotel as a place to stay whilst visiting Budapest. Great location, short walk to the river, a scenic walk down to Szechenyi Chain Bridge, Parliament Building and some lovely restaurants close by.

We had breakfast in the hotel and there could be more gluten free food options at breakfast especially some pastries or sweet breads.

Our room was tremendous, comfortable bed and pillows. It was nice and quiet. Had a great shower and separate tub which came in handy. My muscles were sore and the soaking tub was great. We did not eat the breakfast there so I can’t comment on the food. We went to a local coffee shop which was so good and ate breakfast there for the two days of our stay. Location was fantastic which was a 5 minute walk to the Parliament and near transportation and restaurants. We loved the pools and saunas. We were able to book a couples massage and thoroughly enjoyed our stay!

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Great location near the beautiful parliament building and a short walk to restaurants, bars and the centre of the Pest side of the river.

The property itself and staff were lovely while we stayed there for four nights. One small thing that left a sour taste was that I left an ear pod in the room and when I arrived home contacted the hotel. They helpfully advised they had found it and put me in touch with a courier to arrange to get it back. They quoted €75 which was nearly as much as they were worth. I requested if the hotel would post it and I would pay for postage but they refused without an explanation.