The hotel, the room and the staff were excellent. The cleanliness throughout the hotel was adequate. The staff was friendly and helpful. I am a little sad about the extra cost of $108.34. I did not use the parking lot because I do not drive, I only used the room and the dining room. My little dog is housebroken, he does not poop inside, only in the yard, I picked up the poop, I used the litter box as instructed. There was nothing extra.

The rom was $401,68 and an additional $100 was added for my dog which is fine, but when I checked in they deducted $510 from my account and then another $100 so the total was $610. The bill I received when I checked out only showed $501,66 I don't understand what the extra $108,34 is.

Easy access off freeway. Very quiet hotel. Our room faced west and we actually slept in until 8 a.m. Pristine furnishing and luxurious linens. Fabulous pillows🙂 Large bathtub per our request. Very reasonable price for location. Parking fee was waived.

Front parking area was filled @ 8:30. Ample overflow parking in rear of hotel. Internet service was poor. Coffee maker was tiny and s-l-o-w. No caffeinated coffee pods🥴. Beautiful decor … large screen TV was perfect, faced sofa and large hassock. Viewing TV from bed nearly impossible!

Good location for our travel itinerary. Facilities were good.

Mixed reviews for staff. On our arrival, a staff member actually went next door to neighboring hotel to borrow a luggage trolley for us. But later, when we discovered no hair dryer during our preparation for a family gathering, three face to face requests made directly to staff for a hair dryer were ignored. They kept saying "right away sir", and then no hair dryer. We finally had to borrow one from a cleaning person next door. And our key cards constantly stopped working after a few door openings. Had to keep going back to reception to get cards reprogrammed. Not a great performance by staff.

Courteous and friendly service. Staff helpful and considerate. Clean rooms & public areas, nice outside back patio area.

Omission of prepayment (booked & paid 11 months previously) was charged again at check out. However desk manager sorted it all out so we're happy in the end. Would definitely stay again

we did not have breakfast. I was ok once they figured out my reservation. Booked it through you guys but their system couldn't find it. I guess you guys for some reason but it as andjackiedain and their algorithm on their search bar could not find it. Once I got to you guys in customer service it was figured out.

Jorge was very helpful at check in. Helped give me a safe location to park my motorcycle. Also signed me up for the rewards program to save money. He deserves a raise. Mel, also helped with check in the second night. She deserves a raise. Helped with finding a room to meet my needs. Very helpful. I might not look professional in a motorcycle jacket, but they were so helpful and professional and friendly. Words can’t express my thankfulness. Thank you, friends.

The room was really nice, very clean, comfortable, and reasonably priced. The AC worked.

There were no real issues. The only downside was that the shower water pressure wasn't very strong, but the water was hot.

Loved location and lobby and staff super helpful and friendly.... I'll stay there again when i have business...

The price for breakfast was a bit high..... but IHOP is close enough and worked great.

Location is great for conference.

They should have an extra check for people renting the room. The room adjacent to mine had made a reservation using a false credit card and made noise the whole night.

It was clean and fresh.

It was advertised as a hotel with breakfast included. It was not. I also don’t understand the reasoning behind having to pay to park. Shouldn’t that be included?