Fabulous central location, close to a grocery shop, restaurants etc. Walkable distance to all the attractions we visited, so saved on public transport. The rooms are very generous, immaculately clean, toiletries of good quality are provided as well a bottles of sparkling water. Staff were helpful and curtious. Didn't have breakfast or dinner at the hotel, so can't review that. Hotel is not cheap but you get what you pay for, i.e. a bit of luxury. Would stay there again and recommend to friends and family.

My room faced into a busy road, which was quite noisy when the window was open. Double glazing worked well and there was less traffic towards midnight, so still slept well. I would have preferred the room my children had, which overlooked the courtyard and was a lot quieter. Also there was a streetlight just outside my bedroom window, which meant that the curtains were not thick enough to block out all the light. A mask would certainly be useful. Finally, the hotel is called Arthotel and there is a library area with lots of books on art, music, photography. But both our rooms lacked art posters on the walls. There were a lot of white spaces! However, my bedroom ceiling was painted in a Roccoco style. Lovely!

Excellent location, very clean and updated. Bathroom looked like a brand new remodel (I like a hotel with bathtub and shower separated like that). 2 min walk to the action (bars, restaurants, cafes, shops). Staff very friendly and accommodating. Parking onsite (make sure and reserve when you reserve your room). Big room...hardwood floors...very accommodating and comfortable. Will stay again for sure over the Marriott Heidelberg I used to stay at (dated)

Only miss...no iron or ironing board in room. But this is a common miss in non-American chain hotels in Europe. Business travelers always need this. Bed was a little stiff. But...every bed I stayed in on this business trip (three hotels) was stiff for me. I think it's a Germany thing.

It was ok, nothing, special.

As the personnel supposedly manning the front desk is also doing other tasks that requires him to be in other areas of the hotel, suggest that they have a bell or electronic alert system to call his attention. Not good to be the one waiting at the front desk when checking in and checking out when you’re supposedly a paying guest.

The bathroom was spacious and sparkling clean, the room overall was architecturally interesting and trendy- very well done. The hospitality staff (Phillip and Felix) are professional and warmly welcoming and added a lot to our stay in Heidelberg. Housekeeping staff was excellent. Location was perfect for us.

Everything was very nice and there wasn’t anything we didn’t like. For our situation of being on an extended trip, an on site laundry room would have been ideal. We used the cleaners down the street and we didn’t care for it.

Generous sized room with good shower and bath. Bed was comfortable. Excellent location.

Only had one pillow each but got an extra on request. We couldn’t turn the heating down below 18 degrees and the room was too warm during the night.

We arrived early and they allowed us to book in as our room was ready The carpark has automatic doors allowing you entry into the parking, the lift is right opposite the automatic doors into the building, there are also toilets, ideal after a long journey. Air conditioning in room worked really well. Very comfortable bed, coffee machine. The location is ideal for exploring the old town, walking distance to the funicular railway to take you up to the castle, restaurants etc

Nothing not to like, our second stay at the hotel

The room was spacious and the beds are very comfortable. The bathtub was huge and so luxurious. We did not hear any noise from surrounding rooms. Love the fact that it is a small boutique hotel with only 24 rooms.

The air conditioner would be better if it was able to be controlled manually. It works by sensor and is a bit funky.

The on-premises parking (literally in the building!) was wonderful. Staff was extremely helpful and pleasant to deal with, and the rooms were very comfortable. Location is very convenient (i.e., in walking distance) to everything in the Old City

Nothing comes to mind - we really enjkoyed our stay at this property...

The location of the hotel was great!! Easy short taxi ride from train station. The room and bathroom were quite large. The hotel is right in the middle of town close to sights, shopping, and wonderful restaurants. The gentlemen working the front desk were very helpful providing good information about Heidelberg and helping make our stay very nice.

Everything… if what I needed wasn’t obvious, someone was there to help. Amenities were perfect - not too many, not too few. Staff were friendly and helpful from Felix at reception, to the two wait staff at dinner - superb! - to closing discussion with Thom. The facility is WELL designed and fits into its historic building. I would stay here again a hundred times over. I especially liked the ability to leave the car in a safe garage. Danke schooner!

Absolutely nothing to complain about.