The rooms and facilities were very nice and clean, a nice comfortable bed and great breakfast

The is no night porter so a member of staff had to wait around on the evening to let us in, we were at a wedding reception and we felt we had to leave early to be back to the hotel, the hotel should consider giving out a key or having a late shift, this did impact on us and we had to leave the wedding early to get in the hotel.

Hotel was beautiful.

All the staff was great. With the exception of the manager/ owner. I was on a backpacking trip, so traveling with a backpack. I have booked the deluxe suite and a woman came running after me in the hall and told me not put my back pack against “her wallpaper”. She went on to follow me and quote the price of the wall paper. I thought this was uncalled for and just because I had a backpack. Does she do this to every guest that stays in these room? Wish I had asked for her name. Need better water pressure

Staff and owner were very friendly, helpful, attentive and kind. Special shoutout to Alison who gave us great tips on local activities. We had booked the afternoon tea which was amazing. Dining was delicious and enjoyed taking our drinks upstairs to play snooker.

Housekeeping were a bit too keen in the morning we were due to leave. Tapped the door and entered at same time. Thankfully we were dressed! We would have liked to use the room’s big bath but property was undergoing renovation so couldn’t use it.

A perfectly acceptable dinner, breakfast, and room. Very obliging staff generally, and they were more than helpful in sorting out a better room for access by our elderly dog (initially we were on the second floor) The bar lady/waitress was excellent as well

A moment of rudeness from one particular member of staff was a slight blip, but we were prepared to overlook that, as the rest of the stay was good

I loved the personal and adaptable touch from the team. It was a quiet period for the hotel and I sat in the lounge before dinner where the lady in charge put the fire on just for me and made me feel really comfortable and well looked after. I even had my dinner next to the fire rather than sitting alone in the dining room, it was a very lovely touch and one I will always remember. Thank you.

The staff were excellent. The food was very good although did not appreciate having to pay extra for potatoes and veg.

Expensive. Having to pay extra for potatoes and veg. Expensive for 2 scopes of ice cream. Being on the top floor when the hotel was not busy

Dinner in the restaurant at night was superb , starter , main course and desert were all divine , breakfast was also very good quality , a lot of effort obviously goes into food prep and presentation and it shows . Bedroom was very comfortable and recently refurbished , carpeting all around the interior appeared to be in as new condition and everywhere was nice and clean

Dinner and the food was fantastic! The staff were extremely accommodating and friendly, an excellent bar and sauna was fantastic, lovely garden area and it's beautiful with the renovations that have taken place. The bed was extremely comfy and a very quiet village.

Dinner service was a little slow but was just down to short staff and lack of knowledge from our waiter which wasn't anyones fault. The bathroom in our bedroom was borderline a cupboard but when speaking to the owner they stated that the room we stayed in hadn't been renovated yet. My partner and I also agreed that the price of the room we stayed in was overpriced due to the size of it. Despite the minuscule inconveniences, we would return.

Exceptionally helpful and friendly staff, good food. Lots of character in modernised original building. Pool and spa a bonus

Only down side of whole stay was the water pressure in the shower, which the hotel acknowledged was work in progress

The food, the comfortable bed, the whiskey bar, the sitting room with a cosy fire, the history and uniqueness of the hotel, everything was superb. The best part was the genuine welcome, friendliness and support provided by Ritu and staff throughout our stay. They went out of there way to ensure we had the best time. What a pleasant experience!

Nothing, our stay was perfect from arrival to departure