Hotel was incredibly clean and well maintained. The pool and fitness room were adequate. Room was a good size, clean, and comfortable. Location was pretty good if you're not looking to stay downtown South Haven. It's right off the highway and easy to pop into downtown or head up to Holland and Grand Haven. Bonus: there's a delicious ice cream shop right across the street.

The pool is adequate, but we would have loved a hot tub.

The entire hotel feels new, clean, friendly, spacious. Excellent free breakfast with daily variations in hot breakfast option. Staff friendly and happy to oblige.

Despite requesting housekeeping no-one cleaned our room and made our beds whilst we were out for the day. A simple miscommunication, but they had gone to the trouble of asking whether we wanted it and we had enthusiastically said yes.

The stay was pleasant - the breakfast had good choices, well stocked but fairly standard fare, with the ubiquitous but not-trendy-anymore 'pancake printer'. Location was pretty good if you wanted, as we did, to use it as a launching point to other south Michigan places/locales. In addition it was a straight shot to downtown shops/restaurants. The staff was very helpful and attentive.

The price. At $440/night (of course that's not what you see in the ads - once the total w/ taxes and fees is presented - sticker shock sets in). A standard hotel on the edge of the freeway with no restaurant/bar should not be charging that much. Admittedly booked at the end of the summer season, I still felt as though I was gouged.

Clean room, beds were comfortable. Good breakfast. Good location to South Haven shopping and beach. Fire pit.

Girls trip, I booked 2 rooms 2 months in advance and ask that the rooms be on the same floor as close as possible. They gave me 2 rooms on different floors. My room on the 4th floor was very warm and I was uncomfortable in the night. The pool was clean but cold and not fun.

The beds we’re comfortable. The breakfast was decent. Coffee was great. Located very close to downtown South Haven. The staff was extremely friendly, but not in a bad way.

Bright sunlight coming into breakfast room causing my husband and I not to sit across of each other and stare longingly into each other’s eyes. Lol. But seriously, maybe real sun blocking curtains and not just diffusing ones.

Very clean. Great location.

We stayed 2 nights. The maids came in and gave fresh towels and emptied garbage but did not make bed. We didn’t ask for clean sheets but making the bed would have been nice. We are slobs by any means and didn’t leave blankets thrown on the floor or anything. But it would have been nice to have a made up bed for the 2nd night. For the price it should have been

Excellent location, and super clean! 1st time visiting there and would definitely stay there again. Beautiful fire pit out back, although we didn’t get to use it because it was 90 degrees the whole time we were there. Also they had all Dove brand stuff that smelled awesome! (Shampoo, conditioner, body wash, soap, lotion) so I didn’t have to pack and bring any of that!

The room and bath were immaculate and comfortable, with a desk+chair, chaise lounge, luggage bench, frig and coffee nook, multiple outlets, closet, and hooks. On our multiple visits, it has always been quiet. The staff are friendly and helpful and there is a pleasant breakfast area with hot+cold choices. It is convenient to the highway, and a very short drive to downtown South Haven and the beach.

The breakfast was great.

One staff member was not professional. She came to get her morning coffee while guests were getting their breakfast. She took a very long time in getting her coffee while paying guests had to wait for her in order to get their coffee. She needed education on manners.

Absolutely loved the staff! They were super nice and helpfull all the time. Amenities in the room are great, room is clean & modern. We had a good view. Hotel is in a short driving distance from town and close to the highway (without any noise)

Room became a little hot during the night, didnt want to leave the airco on during the night. Paper plates for breakfast, not really environmental.