The property was great. The staff was amazing! We checked in Friday evening and upon conversation with the staff, we had mentioned that our son was getting married Saturday on North beach. We were not aware at the time, however, one of the individuals we were speaking with happened to be the owner, and he came back Saturday morning and brought his ATV vehicle for my son and fiancé to use for the entire day on Saturday! We were blown away by the gesture, and at how amazingly kind all of the staff were. The breakfast was also amazing, made by the staff themselves and there was so much to choose from. Absolutely highly recommend this hotel and we will be back.

Nothing

We were greeted by Todd. He was such a charming man. Super sweet and greeted us daily. We enjoyed the breakfast you had to offer and Sam was amazing and super polite. You have 2 amazing guys working for you that helped make our stay enjoyable.

The lighting in the bathroom wasn’t good for makeup. The water pressure in the shower wasn’t good at all either.

Dear friends, I just wanted you to know how wonderful my stay was. It’s not like any other place I have ever been. It was such a unique experience. It felt like family. The guests and staff were so friendly and welcoming. You can sit next to anyone and feel like you were long time friends. I did not expect what came with my stay. The mystery theater involvement with the guests, the fabulous lasagna dinner, cocktail hour and morning breakfast, so amazing. I will definitely be making an early reservation for New Year’s Eve next year. Thank you so much for your hospitality. Mary Conley

The historical value is top notch. It was very similar to being at my home, which was built in 1918. It was great to be right by all of South Haven’s great shops and restaurants. Staff was very friendly and helpful. The original uranium glass sconce lights in the room were awesome!

Like any structure built before electricity, plug ends are few. While power strips were utilized in some parts of the room, I did have to get on my knees to grab the extension cord, that the lamp on my bedside table was plugged into, so that I could charge my phone and have nearby when the alarm would go off. As I live in an old house w the same issues, I understand the challenges that very few outlets pose.

When we arrived for our stay they were able to accommodate an early check-in which was much appreciated! The gentleman who greeted us when we arrived was very friendly and helpful. He was also at breakfast the following morning and just had such a lovely & outgoing personality. I would also like to say that the hotel has charm and it was located perfectly for all of our interests. The hotel is nestled in the downtown shopping area and only several blocks from the beach and lighthouse. We thoroughly enjoyed the stay here from all the things to do to the comfy bed. We will be back!

Nothing,

Very historic building that has been restored to it grandeur. Great location! Room & bed was very comfortable.

Price of room for off season October was a little pricy

Right in the middle of town. It was a charming historic hotel and the staff was very lovely. It was nice to support a non-chain hotel.

The room was smaller than expected with the price, although the bathroom was huge. It was definitely a two star hotel, but the price point felt like it should have been a three star. It was more bare bones than I anticipated.

Location was perfect. Comfortable, clean room. Made to order breakfast everyday! Staff was always super friendly and attentive! Loved being in a historic place.

Wish we could have stayed longer and the weather was a bit chilly. But the place was wonderful!

My friend and I have medical issues and the hotel change our room. Everyone who work there was professional, friendly and treated us like family. The location was great. Everything we need to do or see was close and we did not need to drive anywhere.

Everything was great. Location was super. Staff was fantastic Breakfast was great.

The location is perfectly placed to be in the sight seeing action. The beds are the most comfortable. Slept like a baby. Staff is friendly, breakfast is good . Would stay again in a heartbeat.

Only wish there was a grab bar to get in and out of bath tub. I have disability.