The property is in a great location. It is within walking distance to downtown. It is very quiet and you feel like you are in your own house! Your stay includes breakfast served on a lovely porch. The staff were super friendly, making you feel at home.

One thing we thought could be improved is the fact that coffee is not available until 8:15am and you have to wait until 9am for breakfast. It would have been nice to get our coffee by 7am and breakfast by 8:30am.

Breakfast was wonderful, the staff was very very accomodating, the location was perfect. The only very teeny complaint is that there was no counter space in the bathroom for toiletries very minor issue though.

See above re counter space in bathroom

Great location, close to everything in the downtown area. Close to great bars and restaurants. We were able to walk everywhere. We were there near the end of the season so crowds were not a problem. Staff was excellent. Room was very clean and quiet. Breakfast was light but a great start to the day.

No complaints.

such a charming old inn with so much character! Most of the rooms are very small but we got lucky and had a room with a sitting area. Very clean and well maintained, with typical old building quirks. Great location to explore Saugatuck on foot.

Parking can be a challenge, but to be expected in Saugatuck.

The staff was exceptional and the location was close to everything downtown. The room was large and very nice.

I would have loved to see coffee and teas available after the breakfast hours. Putting a kerig out for the people to help them would be a nice touch.

The breakfast was excellent. Fresh fruit is a must. Thank you.

The cable tv was difficult to operate and the signal was intermittent.

Location is perfect! Quaint small hotel, furnished and designed very well. Very comfortable bed and big room. The breakfast was great.

our room didn’t have a door to separate the toilet from the room, so no real privacy for using the toilet. The shutters weren’t the right size on the center windows, so sleeping in can be a challenge. we shoved pillows in the opening which worked okay.

Breakfast was lovely. The china and tableclothes were such a treat. I loved the jetted bathtub. The room with the fireplace was very romantic.

Very small TV While I love the sound of children playing, the play ground right outside our room was very busy.

The location in town was close to everything. The room was spacious and had character.

Coffee service not available until 8:15 am. Not enough toiletries (soap) for the family.

Hotel location is fantastic - located right in Downtown Saugatuck. You can go out the door and walk to anywhere in the city. Located on a main street and in between a city park and the post office. Staff are so efficient, friendly and helpful. Daily breakfast is so delicious and presented in such a lovely manner. We thoroughly enjoyed our stay.

We loved everything. Only suggestion might be to add a Keurig type hot drink maker, so that coffee and tea could be available throughout the day.