The restaurant and the pool were amazing, the room was really beautiful and private. Le Labo amenities were a plus.

There was very limited (and untrained) staff during the week. We noticed an improvement over the weekend as more guests arrived.

Location felt private and secluded yet easy to access. We could walk out of the property to a few restaurants or easily access the pool bar for a quick bite. The landscaping is stunning and well kept. The rooms have wonderful details and perks. I used the Nespresso multiple times a day and it was always stocked. The turn down service was fantastic. Our ice bucket was filled for an evening night cap. We felt very taken care of. We are very grateful for our room, in particular, had a secluded patio and everywhere we looked was green to soak in a little bit of nature while still laying in bed. Thank you to the staff. Everyone was friendly and helpful.

So chilled, room lovely. We loved our stay and were so sad to leave.

Every eve there was a drainage smell in our room, it was coming from the sink/shower drain. At almost 2,000 gbp for 4 nights, I’d expect this to be solved pronto. Drinks by the pool exceptionally overpriced. Given spending a lot to stay; nice to see more things included like bottled water and perhaps a couple of beers. Breakfast options limited and overpriced. For example, tiny ramekin (not a bowl) of some berries and yogurt 16 dollars. 2 tiny slices of avocado toast over 20 dollars. Lunch sandwiches and salads are nice though and a little more value for money.

Absolutely delighted to award L’Horizon Resort & Spa a well-deserved 5-star rating! My stay was nothing short of amazing, blending luxury with tranquility in a way that is truly unique. From the moment I arrived, the attention to detail and the level of care from the staff were impeccable. The resort itself is a masterpiece of design, offering serene and beautifully landscaped surroundings that instantly put you at ease. The room was a haven of comfort, equipped with everything needed for a perfect stay. The bed was like sleeping on a cloud, and the views were breathtaking, offering a slice of paradise right from the balcony. The spa services were exceptional, with skilled professionals who ensured a rejuvenating experience that melted away all the stresses of daily life. Dining at the resort was another highlight, with culinary delights that were both exquisite and beautifully presented. Each meal was an experience in itself, showcasing the best of local and international cuisine. What truly sets L’Horizon Resort & Spa apart, though, is its ability to make every guest feel special and catered to with personalized service that goes above and beyond. Whether it was the thoughtful touches in the room, the friendly greetings from every staff member, or the concierge's recommendations for local attractions, everything was done to ensure an unforgettable experience. In summary, L’Horizon Resort & Spa is a jewel in the crown of luxury resorts, offering an unmatched blend of elegance, comfort, and exceptional service. It’s not just a place to stay; it's a destination that captures the heart and soul, leaving you with memories that will last a lifetime. I can’t recommend it highly enough and look forward to my next visit!

N/A

Beautiful swimming pool area. Each room has its own little patio. Staff was very responsive and ready to help. Nice turned down service with bottles of water, ice and other treats.

Internet really sucks in the bungalows. Best place to use the WiFi is at the pool… The dust on the parking lot.

This remains my favourite hotel in the whole world. I love Palm Springs and the mid-century design and staying in this iconic location was a dream come true. The hotel was absolutely breathtaking, the facilities were insane, the attention to detail was something I haven’t experience before. The concept of having the historic bungalows on the same property with the new and modern ones was incredible. Location was fantastic. Can’t wait to visit again!

The rooms were gorgeous and so luxurious. We've stayed at many places in Palm Springs and most properties are converted or renovated. The Hermann Bungalows are a truly unique, modern experience built from the ground up. The pool area was also absolutely stunning. If you're looking for a private and quiet Palm Springs escape, this is it.

It felt like the hotel was slightly short-staffed; breakfast, housekeeping, and pool service all took a bit longer than we expected. But, all the service was incredibly friendly.

The location was great and the rooms were exceptional.

The landscaper that showed up and started working in our private patio which woke us up. He looked right in on us and kept working. The staff handled the situation appropriately and refunded our resort fees. For $1200 a night this should have never happened and lessened the value considerably for us. The massages weren’t great either and the cabanas they performed the massages in were very hot and stuffy.

They have 2 separate properties and Hermann Bungalows were phenomenal. Another world shows up when you walk in to that area and it is amazing. Maybe there’s nothing much for the whole property but the Hermann Bungalow area is what I would want to go back for

The property overall is kinda reminds me of motel remodeling looking

This was a great hotel to spend some quality time with my husband. Staff was very welcoming, the little details offered (like personalized plate with our names on the door) were amazing, the Le Labo toiletries, the fact that the hotel is pet friendly, the cleanliness of the hotel... It was a very memorable trip and we would definitely recommend it to anyone wanting a little getaway trip. Location wise, it was perfect. Not too far from PS downtown, but far enough to be quiet. We used their free bikes and also tried their SOPA restaurant, and while they were short-staffed and the dinner took 1h30 to get to us, we were compensated fairly for the wait, and we were well taken care of. The food was very good.

More staff to avoid hour long waits on dinner and breakfast. Suggestion more than didn't like: have dog waste disposal bags available and dog waste trash cans as well.