The property is incredible. From location to food to the high ceilings in the rooms themselves. I was so impressed that I will be looking up other Canopy by Hilton locations.

The staff didn’t seem to have any clue what was going on. The check in man mentioned a $50 build in credit but didn’t state it did not roll over. The restaurant hostess/manager told us they were no longer serving food but when the waiter came over we were able to order. No one was on the same page but everything else truly did outweigh the miscommunications.

Very nice and cozy hotel inside. The architecture and decor are top notch. Comfortable, beautiful and very cozy room, quiet, with a large safe and good Wi-Fi. The shower door closes and makes it impossible to wet the bathroom floor. The shelf where the coffee and tea kit is, and the minibar, is very beautiful, with a complete kit, with good options. At the reception, a bar with high quality music, at a volume and time suitable for a hotel. Basic gym OK. Attentive and efficient staff. Excellent lodging option in Minneapolis. If I could give a score greater than 10, I would.

Everywhere we wanted to go was very close to the Hotel. My sons and I liked the fact that it was walking distance to US BANK STADIUM with no worry of finding a parking spot to attend a Vikings Game. Also when we arrived in Minneapolis the Hotel was very easy to find.

There was nothing we didn’t like about the property.

The room was fantastic. I had never been in a hotel room where the ceiling was that high. The room was spacious, comfortable and tastefully decorated. The Umbra Restaurant was superb.

Even though I was on the top floor, I could hear patrons of the bar loudly cackling with drunken laughter. It was incessant and annoying because I had to catch an early flight. They do shut the bar down and turn out the lights at 11PM, and the noise stops.

Room was unique and very clean. Great view of US bank Stadium. Perfect location for a Vikings game weekend. Staff were excellent, very friendly.

The value of the hotel is what we expected given the quality and location of the hotel. We were not looking for the cheapest stay. You get what you pay for and we paid for it.

Everything was so beautiful, clean and cozy. Friendly staff helped with all our questions and the location was so simple to arrive to. Considering it was in the city, we had a very quiet sleep. The bar had great service, i wished we had tried the food! I would 100% stay again.

We liked everything!

Clean, quiet, location, and friendly staff!

Coffee service in the hotel lobby would have been greatly appreciated. Other hotels with Hilton offer this for their guests coming and going the hotel, which would have really been nice coming back from the cold outdoors.

We loved the decor! Also, the location was perfect for access to downtown and using the light rail. We didn’t use Uber not one time because the train was literally a block away. Going forward, we will stay here when visiting Minneapolis!

No complaints.

Breakfast at Umbra was delicious. The portion sizes were quite generous. I also liked that there were stations where you could refill water bottles on each floor.

I was surprised to find stairs at the entrance with no ramp. Quite the killer if you're dealing with heavy luggage. There is a wheelchair lift that you can use, but it's pretty cramped.

First of all, I want to commend this hotel's staff. Prior to my stay, I realized that Canopy AND Booking.com were advertizing the same room type and dates for my stay for over $100 less per night. Booking.com refused to honor their "price guarantee" -- stating that the terms have to be the EXACT same. Booking.com had a different cancellation policy for the same hotel and dates (I could cancel for free up until 11:59 PM the night before but lost that ability 3 days before my travel on my original reservation that I booked two months ago). This is how they get out of not honoring their price guarantee. I contacted the hotel directly and the front desk manager said she would approve a cancelation and I could rebook at the lower price. Now THAT is how you do customer service. So, just know that you may be penalized for booking in advance with Booking.com. Also, I wasn't elibigle for hotel points because I booked on this site. About the hotel. It's lovely and reminds me of the Hewing but with better rooms IMO. Modern and classy. The lobby area was comfortable and posh. We had a glass of wine at the bar before heading out to our event. Our only complaint is that they shut everything down at 10. So, when we returned at 11, it was lights out. Would be nice to have a hotel bar open a little later. The room was lofted and really cool. Nespresso in the room and very spacious, with a great view of the city. The bed was comfortable. My only issue is that the bedding and pillows were down. It was one of those "falling asleep when my head hit the pillow" kind of nights. I woke up a few hours later and was completely stuffed up. Then started sneezing. I looked for another blanket and pillows and there weren't any. So, I didn't sleep well. I had to put a towel over the pillow but I tossed and turned. So, I would just suggest offering alternatives. There was a strong perfume scent in the room as well.

Down bedding; perfume smell in the room; bar/restaurant closed early; nothing in the room to tell us about hotel services like room service, where the fitness center was located, etc.