The hotel is located in a quiet village near London. It is very clean, modern, and stylishly furnished. The staff was always approachable and friendly, and everything was very simple. The room had everything you need, even an iron and hairdryer. Cookies, tea, and a kettle were also provided :)

Unfortunately, public transport is a bit difficult without a car. Train and bus services involve a longer walk of 15 to 20 minutes. But that's okay. One major criticism is the heat of the room in the summer. It was about 30 degrees Celsius, and the windows were constructed in such a way that ventilation at night was impossible. Even the fan couldn't help much. This made sleep very difficult. Definitely not recommended on very hot days. The staff kindly warned us, though ;)

The room was really clean, comfortable, nicely furnished, modern. I liked the bathroom as it had a big shower head over, so I could just let the water pour on me and relax, and was also modern furnished, and nice fluffy towels. All the building was really good-looking, with double-glazed windows and solid doors. The reception desk was open 24h. The pub was literally just 10 feet away from the reception. It was also really nice furnished, with plenty tables inside, as well outside on the terrace. Staff was really professional and friendly. The food was great, so were the drinks. I had Double Chicken from the dinner menu, with a glass of white wine, and I struggled to eat everything, as the portion was big. The wine was just great. I paid around 25£ for the meal. And for the room, for only one night, solo traveler, around 85£. I would say it was not cheap, but the location was really good, quiet, close to Stanstead Airport, and I would dare to say posh enough. I would definetly go again!

The prices were a bit too spiced for the hotel, and pub.

Great Location as we wanted something close to the M11 WITH FREE PARKING AND A SUPER pub next door where we had a lovely meal and a couple of drinks. Check in was very smooth and the lady on check in was lovely. The room was very nice and clean. Nice towels and tea and coffee plus biscuits was much appreciated. The window opened which always pleases us.

Although the window opened it was still rather stuffy in our room - it was a very warm night though. Nothing else this is a very nice hotel with a great pub next door for dinner and drinks. We cannot comment on breakfast as we didn't have it.

The bath tub was dangerous….the tub was the width of my two feet sideways and with the slope in the tub it wasn’t safe….you couldn’t turn around safely to get to soap/shampoo that was beside the the shower pipes….a grab bar would help…definitely not safe for older people. While the sink looks nice it’s not practical as the counter would get soaked due to the configuration of the taps….very dark room and bathroom…yellow lights are used which for us women that like to put makeup on you can’t tell if you look like a clown by putting too much blush on.

Clean rooms all the facilities of a four star hotel in larger chain It has a cozy environment The breakfast was very good although some items not available

In the event of excessive heat there was no air conditioning and only a small fan in each room The window restraints had been removed to enable the windows to be opened The staff in hotel were friendly but unprofessional The restaurant in the evening staff were surly and very slow . As I was in a wedding party some of the wedding guests on the next table had received their meal before our order was taken

A tastefully decorated, beautifully clean and very comfortable hotel behind the pub. The reception staff, Janna and her colleague, were superbly helpful, friendly and professional. The parking was spacious and convenient, the village setting was delightful, and even though it's on a fairly busy road, the hotel was well positioned and quiet. The food in the pub at the front was excellent - dinner and breakfast also excellent, with helpful and efficient staff. It's easy to find from the motorway if you're breaking your journey south to the ferry.

Nothing.

All staff were very friendly and helpful.in particular Georgia was great and Sophia was excellent, very attentive and knowledgeable about the menus etc. The rooms were modern and I liked the styling however with lack of maintenance they will tire and fall apart very easily. The tap was loose and already parts were missing on the shower assembly and it had had repairs already. I think this will be become a real problem going forward as the receptionist said the parts were no longer available. The loose tap and loose toilet handle were sorted when I reported them however so that was good but working in the building trade myself I know these issues will return. The designer for these rooms didn’t really allow for these issues when choosing the finishing touches around the bathroom areas in particular. The sanitary products chosen were too fussy and not the best quality for a hotel facility and therefore will not last in opinion. Hope this helps

See above. The full English breakfasts were described as having 2 sausages. Every time I had this it came with 1 sausage so the chef needs to revisit the menus I think! Also whenever I requested scrambled egg option on a few different breakfasts the amount was very stingy just a little more than an egg cup amount lol.

I love this old Inn, and have eaten here before. The room was very comfortable with a large double bed. The over-bath shower was excellent. The Pub and dining area have lots of character. We had a lovely dinner in the bar. Breakfast was also served in the bar, which was included in the room price, and you could order a freshly cooked hot breakfast which was very yummy.

Service in the breakfast area was a little slow and took a while to take our order, however as well as accommodating staying guests, the breakfast restaurant is open to outside custom, so it got rather busy. I could see why, as the food and atmosphere is very good.

I stay at Premier Inn regularly which I like. This was a notch up on Premier Inn for me. Room decor easier on the eye and good attention to detail. Better TV, window opens. Breakfast was a classier affair as well and especially for me on a Gluten Free diet. Well done. Hotel is quiet as well and Green Man pub better than a Beefeeter. The reception was very helpful in finding me a room on the 'dark' side of the hotel.

You should know the car park on the 'iight side' of the hotel has unusually bright lighting which is on all night. They say they have black out curtains which I would be confident still work given the good general state of the hotel. But that is a risk to a good nights sleep. The only area Premier Inn better for was Pillow choice. Why can't British hotels get pillows right ?

Perfect location for the venue that we were attending for a wedding. Excellent service from the front of house staff the minute we walked into reception. I contacted the hotel prior to our check in as we needed a cab to and from the venue, they were more than happy to organise this for us. Would highly recommend staying here if you need a stop in Harlow.

The rooms were very clean and comfortable, only issue being that there was no air conditioning and the rooms were very hot. A fan was provided so used this through the night.