Location was good , away from the noise . Just under a 10 minute stroll to the pier, shops etc Parking was available Air conditioning in the rooms We stayed in a good size room Staff were friendly Excellent breakfast Clean

Below is more of a ‘observation’ rather than a dislike: Had to wait for the receptionist to be free until we , along with others could be served at the bar. There were 2 couples drinking in the bar, they were so loud and every other word was ‘F’ one of the couples definitely were not staying there as you could hear their life story about how they moved to Gt Yarmouth 20 years ago and they worked local to this hotel…. I know it is not the hotels fault how people act but we quickly downed our drinks to get out of there. As we were leaving they were asked by staff to tone it down.

George & Grant made it a wonderful stay. Two hard working lads there. All the team were super hard working and friendly. The breakfast is incredible and it's cooked to order. I had a few beers in the rear bar and was able to watch a football match through the window while enjoying a pint. The whole stay was 10/10 and we will definitely return. The room had everything we needed and they even left a small bag of treats for the dog. We could have our dog in the bar as well as for breakfast.. But to make it easier for us we left him in the room when we went for breakfast. The room was warm and the shower was powerful. Excellent location. To the left a lovely walk through the water ways a Nd boating lake,to the right the down,the piers and main attractions.

There's actually nothing we didn't like.

Enjoyed my stay. Fabulous dinner - beautifully light batter in haddock that was cooked perfectly, tasty, very moreish chips, punchy minty mushy peas and creamy tartare sauce 😋 Treated myself to a delicious vanilla espresso martini - delightful ! Lovely room, good size, fabulously comfy bed, pleasant outlook over Wellesley Recreation Ground. Staff were super polite and helpful. Had a great visit to Great Yarmouth and would have no hesitation in staying at The Imperial again.

Nothing. All good.

Staff couldn't do enough for you. Good location, lovely hotel, great view of the sea. Was nice to go to a hotel where you can open the window properly. Nice to have a choice of a bath or shower. Car park accross the road, we used that as the hotel car park was full. We had a drinl in the bbc ar a couple of times, lovely bar situated at the back of the hotel. Will definitely be back.

The bed a a little to firm for me, I woke up with back pain each day

Our 1st day was amazing nothing was too much trouble food was great breakfast was superb. The staff were exceptional especially Tina who was amazing couldn't of asked for more .Lesley and the 2 guys were fantastic didn't get all the names. Totally fab with our boxer JC . super thankyou xx

On our departure we had different staff after a bit of a frosty welcome from the older waitress ordered Imperial breakfast and kippers lady said do you want bread and butter because of the bones after a long wait the kippers were disgusting and the other waitress went on to say sorry about the wait but the kippers were stuck to pan the bread came soaked with obviously burnt oil from kippers! On checking out different receptionist impolite didn't ask if we enjoyed our stay or anything looked disinterested felt a little upset after the amazing welcome we had received from Tina ,Lesley the man who I think was the manager and the other wonderful chap who was so polite and welcoming.

A lovely old fashioned seaside hotel. Rooms were nice, they've obviously been refurbished fairly recently. The Terrace restaurant was great - sitting 'outside' with a great view having a lovely meal. Staff helpful.

Parking next to the hotel is fairly limited in terms of number of spaces and size, and you need to be a very skilled driver to get in and out! the car park over the road is extortionate - about £22 for 24 hours - disgrace. The old style lift - although quirky, is a bit scary!

Breakfast was excellent every day - good choices and plenty of it - Fruit juice was lovely and fresh and the English breakfast was superb Evening meals were outstanding to and a good choice - food always hot and nicely presented - Supported by great friendly staff - nothing was any trouble for the staff - 11/10 Our room with a sea view was nice clean and tidy just a little bit small room 231 - we had an extra night in room 234 which was bigger and better - but both rooms had nothing to complain about - Super

Nothing at all - everything was spot on and our stay was made so welcoming every day - staff totally brilliant Gill Tina Skye Adam Teena - everyone amazing :-)

Breakfast in the Terrace room was pleasant and faultless, nothing is a problem for their excellent members of staff, like wise Diner was taken in the Cafe Cru, no faults there, a very pleasing comfortable high quality restaurant, all staff members give a happy and friendly welcome, top marks. Our room was sea view 2nd floor twin, we gladly recommend this hotel.

my twin bed was a little to firm, my wife was happy with her bed, Plus the Door was sticky to open and close and could do with a little attention. and that is just being nit picky.

Super hotel Staff couldn't be friendlier. Excellent service. Triple room was a good size. Room was bit hot. Small lift available and apparently dog friendly. Breakfast was freshly cooked to order. Of a high standard and plenty of choice. Location was perfect. About a 5 -10 walk from Britannia pier. Lovely atmosphere. Plenty of staff available and really clean and tidy. Walk in shower was exceptional.

Room was too hot so fan may be worth bringing in warm weather

Good location for the event I came to Great Yarmouth to attend. I had a Seaview room and having breakfast on the terrace overlooking the sea was refreshing. The breakfast was plentiful and great quality products well cooked and presented. All the staff were friendly and helpful and made the stay feel special. Single room was nice and clean and had all the amenities I needed.

I'm sure the building and lift is listed but maybe you could look to modernise it maybe some automatic doors. But I have to admit it was fun using the lift with the authentic manually operated doors.