Superb location right opposite Ealing Broadway station, made it easy to get anywhere in London in no time. The building itself is old and full of character, and the manager was friendly and helpful. To make up for the lack of in-house breakfast, a selection of cereals and pastries was provided.

While still clean and functional, the building is in need of a refresh - this is acknowledged in the joining docs and in some ways contributes to its character. However the door locks are rather flimsy and I worried they might not resist a strong shoulder.

There is no longer any breakfast at this hotel. They did give us a voucher for one breakfast (on a three night stay) at a nearby cafe, but we did not end up using it.

Mostly, I would have liked better communication as to what was on offer. Management went out of its way to make sure we knew the room had no ensuite bathroom, which I appreciate. But they were much less open about the fact that breakfast service has been off since the pandemic, or that parking came with a hefty fee. These are minor things that would not have pushed me to reserve elsewhere, but they were unpleasant surprises. Also, our room (the front room on the ground floor) had extremely poor lighting.

The staff were lovely. They welcomed us in and were very kind, offering us help at any time if needed, even to find anything we needed in the neighbourhood. The facilities were lovely as well. It’s an older building but the owners understand that this isn’t for everyone so they make that clear from the very start to ensure that their guests are comfortable with the facilities before arriving. We were more than happy with it and were not bothered at all, had absolutely no issues when staying there. We came back to a tidied room every night, with breakfast prepared for the next day and even refills for water in the fridge. The location was perfect for us. It was exactly centred between Wembley where we had a concert and central London so we could explore around with our visiting friend. Bonus: there’s plenty of transport services around which was ideal for us, lots of food places and things to do! The staff also ensured we were aware that they aren’t located in central London from the moment we booked our stay as people tend to get it confused and end up staying further away from where they intended. Was not an issue for us at all. Everything was made clear through good communication even before our stay!

The Caspian was a very welcoming experience made better by the friendly team who were always engaging and helpful. The character and style of the building added greatly to our stay.

Personally, we liked everything. I know some visitors have complained about creaky floorboards, noisy pipes and such, but don't be put off. It's an old building with lots of eccentric personality.

Staff were friendly, the little tea and cereal that was provided in the room was a nice addition, the toilet and shower were clean despite it being shared. Beds were comfortable. Room was heated in the evening so didn’t feel the cold at all. Overall very satisfying experience, would highly recommend if you want a London trip to explore Soho area/Gallery/Museum or just that area of London as the Elizabeth line is 4 minute walk away from hotel. Ealing was also lovely the town was cute lots of places to eat.

The front door lock was a bit stiff and hard to unlock, took me quite some time on more than one occasion, could probably do with a replacement. Bathroom door on the first floor could do with some WD40, it was really squeaky and I feared I was waking up the entire hotel anytime I used it :’)

Very friendly hosts! Room for 5 people, big. Otherwise, all the furniture is worn out, but still comfortable. We had our own bathroom, hot water, dining table and refrigerator in the room. And despite the fact that there are no more breakfasts, they make a great effort and you have everything available in your room for tea or coffee, milk, muesli, croissants, cookies, water. You also get a voucher for English breakfast in the area (decent breakfast). The surroundings are quite calm 😊

Ealing broadway is literally a two minute walk away, which is perfect cause from here you can reach many bus lines and metros too. Also here you can find SOOOO MANY shops (either for clothes or food), restaurants, ect. Not to talk about the view AND a quite big green park right in front of the accomodation. Central London is like 30minutes from the hotel:) The host was also extremely kind ad he waited for us to get there even when our plane was delayed and we got there late and he also helped us in everything:) We got new suppliments in our room every day and they also cleaned it every day.

Would be lovely to have a seperate bathroom to every room, but it wasn’t inconvenient this way either, actually was very clean:) Though a breakfast would be great every day, beaceuse sure there are suppliments in the room but that portion would only be enough for a child. Also english breakfast is not encluded all the way, we only got one free try:/

The hotel was a short walk from Ealing Broadway Zone 3 and in a safe area with lots of restaurants and shopping. The room was clean. Breakfast items were in the room when we checked in and replenished every day - cereal, croissants, jam, tea, coffee, hot chocolate and there was milk and water in the small fridge in the room. We were surprised to be given some Breakfast Vouchers at Chantal’s where we got a tasty Light English Breakfast complimentary the Caspian Hotel. Very pleasant staff!

The owner was friendly and helpful. The room was a great size. Perfect for a family of 5, which in my experience is rare.

There was cereal in the room and a fridge, but no bowls to eat from! We did get a breakfast voucher for a local cafe, which was kind of the owner, but the cafe, Chantal, was terrible. See my review. Dear Caspian, please disassociate yourselves from this awful place!

Staff was amazing, the host was super kind and he was one of those hosts who really worries about the comfort and happiness of the clients. Bed was comfortable, toilet and everything overall was always clean. The house feels cozy and the location is super safe and really close to Elizabeth line underground station and Ealing Broadway. Everything overall was perfect and I would definitely stay there again.