The room was nice and clean, nothing super luxurious but definitely what you pay for. The size was just enough, we had a nice smart TV and the doors have a security system that let you know if the door isn't correctly closed. We had cleaning on the third morning and we weren't expecting it so we had left the room a bit messy, they changed the bed and folded the clothes that were laying around 🥹 The staff was overall nice, both at the hotel and the restaurant. We found the bed super comfortable too and had multiple pillows to choose from.

If you have the windows opened, it gets a bit noisy (cafe/bar until a certain point and then just the traffic) and if you close the windows it gets too hot inside so this might compromise your ability to sleep. It was fine for me as I was able to fall asleep very quickly before the noise or the heat became a problem, but my boyfriend had a bit of a trouble sleeping for those reasons.

The location is great. It is a few minutes walk from the subway station Acton Town and nearby there are several bus stops. Reaching the city center was very easy. The room was very clean and comfortable and bigger than what we expected. In any way, our experience exceeded our expectations. The staff was very accommodating and helpful. We had forgotten to ask for for a baby bed and they provided it as soon as they could. We will definitely consider going again and we recommend it with no reservations.

We really liked the 24-hour reception. Given that our flight was delayed and we were arriving after midnight, we were extremely pleased to have the option of a late check-in. Likewise, check-out is adapted to needs. There are food shops, bus stops and places for breakfast nearby. The staff is friendly

From the description on the app, we understood that there is a possibility of breakfast and coffee, but at the reception they told us that it does not exist. The pictures of the rooms that we received on the app did not correspond to the actual condition. There were completely different pictures. The trash from the bin in our room was not changed at all in 3 days

The moment I arrived, I was greeted warmly by the friendly and professional Yacine . The check-in process was seamless and efficient, which was much appreciated after a long journey. The room was spotless and beautifully decorated, with all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and I had a great night’s sleep every night. What stood out the most was the exceptional customer service. Yacine and Ali went above and beyond to ensure I had a pleasant stay The location of the hotel was perfect, This made it easy to explore and enjoy everything the city has to offer. Overall, I highly recommend London Star Hotel to anyone looking for a comfortable, enjoyable, and hassle-free stay. I look forward to returning on my next visit.

Nothing all was great

I stayed at the London Star hotel whilst working in London & the deluxe room that I stayed in on the 3rd floor, was nice, quiet, modern & clean. Saif, the night receptionist was also very helpful & approachable. I was very satisfied with my stay & experience here.

The only things that need improving are that the room key cards are a bit temperamental & my room was very clean it was just that it needed a bit more of a thorough hoover. Everything else was great.

We stayed at this hotel during our recent trip to London, and it was the best budget-friendly option we found. The location is not too far from the city center, making it convenient to explore London without the high price tag of central hotels. For the price we paid, we were more than happy with the service and the accommodations. Everything was clean, comfortable, and just as expected. The staff was friendly and helpful, and we had a smooth and pleasant experience throughout our stay.

From the online picture and from when I went to the building,I was sure it was not a good hotel,but to my suprise,the room was lovely and exceptionally clean,good service,I was so shocked,well-done,I loved it

The lady staff at the reception was on the phone all through and wasn't very professional,in the morning when I came out,I had lots of boxes and a baby and I'd expected a hand when she walked up to me but supringly,she only said "I can have the key" she took the key and walked away.

A tube journey into central London, this is one of the best budget hotels for visiting London, a few extra pence for Zone 3 but the hotel offers so much more than other city centre hotels, always clean and fresh smelling when returning to the hotel, a warm welcome from the staff, and plenty of food options just a few min walk from the hotel, with tube links less than 10 minutes gentle walk.

Some shops around the area are still open late. Very close to a grocery. Very quiet and the staff are very accommodating.

It's a bit of a walk from the nearest stations and Need an hour to go to the city center.

The staff was nice , professional and helpful

They got a deposit that you have to pay on arrival this was not mentioned on booking and looks like a hidden fee.