The room was very clean. It had a mini fridge, an electric cattle and a hairdryer. So everything, you could need. We brought the wrong kind of connector but they kindly lent us one. The location was good, the public transport easily accessible. Staff was kind, attentive. We went to explore the city most of the time and we only stayed for a few days, it was perfect for that. The private bathroom was really important to us, so thats a big positive, especially because it was clean.

They don't have breakfast as an option not even in the restaurant under the hotel. Its fine tho, you have places you can eat around the hotel or in central London.

The room was nice and clean, nothing super luxurious but definitely what you pay for. The size was just enough, we had a nice smart TV and the doors have a security system that let you know if the door isn't correctly closed. We had cleaning on the third morning and we weren't expecting it so we had left the room a bit messy, they changed the bed and folded the clothes that were laying around 🥹 The staff was overall nice, both at the hotel and the restaurant. We found the bed super comfortable too and had multiple pillows to choose from.

If you have the windows opened, it gets a bit noisy (cafe/bar until a certain point and then just the traffic) and if you close the windows it gets too hot inside so this might compromise your ability to sleep. It was fine for me as I was able to fall asleep very quickly before the noise or the heat became a problem, but my boyfriend had a bit of a trouble sleeping for those reasons.

The location is great. It is a few minutes walk from the subway station Acton Town and nearby there are several bus stops. Reaching the city center was very easy. The room was very clean and comfortable and bigger than what we expected. In any way, our experience exceeded our expectations. The staff was very accommodating and helpful. We had forgotten to ask for for a baby bed and they provided it as soon as they could. We will definitely consider going again and we recommend it with no reservations.

We really liked the 24-hour reception. Given that our flight was delayed and we were arriving after midnight, we were extremely pleased to have the option of a late check-in. Likewise, check-out is adapted to needs. There are food shops, bus stops and places for breakfast nearby. The staff is friendly

From the description on the app, we understood that there is a possibility of breakfast and coffee, but at the reception they told us that it does not exist. The pictures of the rooms that we received on the app did not correspond to the actual condition. There were completely different pictures. The trash from the bin in our room was not changed at all in 3 days

My recent stay at this hotel was very pleasant. The staff were professional, welcoming, and always willing to help. The room was clean, comfortable, and well-equipped with everything I needed. I appreciated the smooth check-in process and the overall quiet and relaxed atmosphere. Whether for business or leisure, this hotel offers solid value and a great experience. Would stay again!

Room service were non existent in terms of cleaning

The moment I arrived, I was greeted warmly by the friendly and professional Yacine . The check-in process was seamless and efficient, which was much appreciated after a long journey. The room was spotless and beautifully decorated, with all the amenities I needed for a comfortable stay. The bed was incredibly comfortable, and I had a great night’s sleep every night. What stood out the most was the exceptional customer service. Yacine and Ali went above and beyond to ensure I had a pleasant stay The location of the hotel was perfect, This made it easy to explore and enjoy everything the city has to offer. Overall, I highly recommend London Star Hotel to anyone looking for a comfortable, enjoyable, and hassle-free stay. I look forward to returning on my next visit.

Nothing all was great

I stayed at the London Star hotel whilst working in London & the deluxe room that I stayed in on the 3rd floor, was nice, quiet, modern & clean. Saif, the night receptionist was also very helpful & approachable. I was very satisfied with my stay & experience here.

The only things that need improving are that the room key cards are a bit temperamental & my room was very clean it was just that it needed a bit more of a thorough hoover. Everything else was great.

We stayed at this hotel during our recent trip to London, and it was the best budget-friendly option we found. The location is not too far from the city center, making it convenient to explore London without the high price tag of central hotels. For the price we paid, we were more than happy with the service and the accommodations. Everything was clean, comfortable, and just as expected. The staff was friendly and helpful, and we had a smooth and pleasant experience throughout our stay.

We had a great stay! The hotel is in an excellent location, with several stations nearby. We mostly used the metro, which made it very easy to reach central London. The hotel staff were amazing—very helpful and friendly. Our stay was very pleasant: the room was clean, fresh-smelling, and comfortable. Everything was just perfect. All compliments to the team!

From the online picture and from when I went to the building,I was sure it was not a good hotel,but to my suprise,the room was lovely and exceptionally clean,good service,I was so shocked,well-done,I loved it

The lady staff at the reception was on the phone all through and wasn't very professional,in the morning when I came out,I had lots of boxes and a baby and I'd expected a hand when she walked up to me but supringly,she only said "I can have the key" she took the key and walked away.