Hotel is fantastically furnished and is stunning. The room was big, open, light and a high quality. The doors open for you and you walk through a polished stone floor to a classic staircase. The building I assume was a former apartment block, refurbished into a modern classic hotel. The rooms, decor and art work are amazing. Showers had plenty of pressure, really hot and our balcony was lovely to enjoy a drink overlooking the boulevard. Location is brilliant, a short walk to the underground and bus stops etc. Staff were helpful, and even when closed the reception desk were contactable via phone.

Coffee machine in the room was chargeable, pod machine. I thought this was interesting due to price and quality of the hotel. I understand drinks from mini bar etc, however if tea is free .. why are small coffees chargeable?

Very clean, lovely staff, very welcoming, even the resident doggys came to say hello. Well decorated, different breakfast choices each morning, Fluffy towels, good quality all round. Cant fault it.

Nothing

The staff were all very friendly, approachable, efficient and so helpful - no question or request was too challenging for them, particularly for the two wonderful Reception staff. The breakfast was well organised, with a wide range of delicious foods to suit varied tastes and cultures. The rooms were very well appointed, with beautiful paintings in the style of Mucha, the Alfons in this story. In the beautiful Zen-like garden area one could chill before and after treading the tourist trail: Prague is super crowded with tourists - just like me! - everywhere you go.

Nothing important, really. The location is a little off centre, but the Tram system is excellent, so it's easy to get to the Castle, The Old Town etc. The warmth and friendliness and helpfulness of the Alfons staff (and other hospitality outlets) stood in stark contrast to the very rude locals one met on the street, who will dismiss you and mumble in Czech if you ask them a question. The Police however were the epitome of courtesy and helpfulness. I offer a polite, constructive suggestion: The Alfons management should review their information literature - unless they really mean that there are 'mates of high quality' in each bed and 'hairdressers' in every room. Lovely. You decide.

The modern facilities in terms of accessing the building, contactless entrance, check in procedure in late hours and exceptional support via online channels as in person, too. Cosy furnitures/decoration, clean (very) and exceptional soundproofing effort. Mattresses wasn't very fluffy, more of a medium feeling, huge comfy pillows and stuff. The location absolutely fantastic 3-4min from I.P. Pavlova metro entrance or directly opposite to the metro elevator. Walkable distance to the National Museum (about 10-15 mins). Breakfast is decent, reasonable variety and I felt satiated easily (yes, for breakfast). I would definitely go back to them and fully recommend this hotel. Excellent value for money.

Trying really hard to find sth, the bathrooms would be maybe nicer if it was a half meter wider but from the other hand you are benefited from more space on the room.

The hotel is very beautiful and well decorated. The staff is really nice and helpful. The room was exceptionally clean. The location is central with good communications. There are plenty of food options nearby. Parking is super easy. There is a parking spot on the street or a place in underground garage.

The room was on the last floor with cut ceiling so you have to be very careful not to bang your head every time you stand up from the bed. We were told we had to make a request in advance but since there wasn’t such room in the photos we didn’t assume that we need to make a special request to be in a room with normal ceiling.

I loved our room, location of room, bathroom was industrial style cool. Breakfasts plentiful and delicious. I cannot fault the hotel at all. The beds were the comfiest I have slept on and I have an amazing Tempur mattress at home. Even if I enjoy a hotel and usually pick a different one if I revisit a holiday location. I’ll make an exception here as I don’t think it can be beaten on price and even location. No, we were not in the middle of all the tourist area but very easy walking distance and just a minute from Pavlova metro station. Staff were kind and friendly. I am thrilled I picked such a great boutique hotel to celebrate my daughter’s 18th birthday.

Nothing. Everything was perfect.

All the staff were so friendly and helpful and made us feel welcome straight away. The central location meant that it was easy to get around Prague on foot, particularly to the nearby museums. The room was spacious, clean and comfortable with blackout curtains, which was much appreciated. It was also relatively quiet despite facing the busy road - the only disturbance we had was a protest with people sounding their horns. Breakfast was a great selection of hot and cold items and I especially loved the homemade apple cake. I would definitely come again next time I visit Prague.

The only thing I didn't like was the bright light of the microwave display facing the bed...we covered it up with a towel every night as it was so bright it disturbed our sleep.

Very good experience, great value for money. Very clean, very premium well designed room. Air con in the room. The mini bar was also very reasonably priced, first one I have ever seen were there not conning you. The staff were polite and you could tell they were trying to give you a good stay. The breakfast was very good value for money. I wouldn't say it is the best one I have ever had, but it was very cheap so initially I was sceptical what it would be like, but it was good definitely 4 star Hotel level. Overall brilliant experience no real complaints would definitely go again.

I had a wonderful stay at this hotel! Everything was great – the cleanliness, the breakfast, and the comfortable beds. The location is perfect, right in the center of the city. Very friendly and helpful hotel staff. The only minor inconvenience was that the elevator stops on between floors, so with a heavy suitcase, I had to walk one flight of stairs between floors. Other than that, everything was fantastic, and I would definitely stay here again!

Beautiful hotel, great rooms. We were left a complimentary bottle of wine and a lovely note after a couple of days. Staff were super friendly and helpful.

Wifi was a bit hit and miss. Sometimes the speed was excellent, other times you couldn’t connect or the signal would constantly drop out. Stairs up to reception and then down again to the lift. Then up again to the rooms on each floor. Bit of a struggle with heavy cases.