You probably will not find another 3 star hotel in Madrid that offers what Jardines de Sabatini has to offer. The staff is almost uniformly excellent, the beds are comfy, the rooms/bathrooms are spacious and the mini kitchens are functional. Breakfast is good, and cleanliness is excellent. WiFi worked well and TV quality was excellent. Rooftop Terrace is excellent and offers some light food items and brunch on weekends, however, read below. Hotel location is very good, including proximity to restaurants, pedestrian only areas, the Royal Palace et al., parks, monuments, Metro stations and Principe Pio train station. There are various supermarkets within a block or so from the property and at least 3 pharmacies. Palace views are lovely, but try to get the rooms on the higher floors to minimize street noise and pollution-Cta. de S. Vicente is a noisy and extremely busy street, although the room terrace doors keep most of the noise out. The room furniture needs some updating, but this is a minor complaint.

We had an unfortunate incident with a rooftop Terrace brunch greeter, who unceremoniously evicted my wife and I from the Terrace after sitting there for 10 minutes and after we were told at check-in that guests had unlimited access to it. We never returned to the Terrace after this because this lady treated us as common intruders even after we told her we were guests, and embarrassed us in front of other patrons and guests. The incident kept us away from an enjoyable part of the property for over half of our two week stay and we almost moved to another hotel! There was simply no excuse for treating guests like that! For this reason alone, we are not giving this hotel a higher rating

Amazing apartment. Very clean and well furnished. It had cleaning products and complimentary tea/coffee which I don't tend to see in other accommodations. The staff were excellent and helpful. Ideal location. Within a very short walk of the Royal Palace and Temple Debod. There is also a bus stop a few yards from the accommodation for the 001 bus which I used to visit Prado Museum. I used the number 25 bus to travel to Casa De Campo to visit the zoo. Very convenient bus routes. A supermarket is located on the corner of the street. Would definitely stay again.

Location, Quiet, Safe & Secure, Staff, breakfast buffet was wonderful-lots of variety

The ability todo Laundry onsite was advertised but the accommodations & machines available were not functioning properly or in a convenient & safe location in hotel. Very disappointing as that was one thing we were looking for when we booked.

The hotel and our room were very clean and looked as they were recently renovated. Apartments are well positioned for families with kids thanks to several rooms, bathtub, black-out curtains, well-equipped kitchen and a table where the family can enjoy the dinner. The hotel is placed 5 minutes walk from the Royal Palace of Madrid, 5 minutes walk from Plaza de España with great kid's playground and nice Christmas atmosphere. Hotel has a rooftop terrace to enjoy the view of he Royal Palace of Madrid. Proximity to the parking and the discount offered there is also an advantage

Breakfasts are good for price/quality but are quite simple and offer the same set of products every day which is ok for 2-4 days of staying, but might become annoying if you stay longer

This place is a gem! Fantastic view to the Palace from the rooftop, 2 mins walking distance from Plaza de Espana and Gran Via, shops, restaurants and cafes nearby, kitchen utensils and a fridge (we eat a lot of fruits and this was a very pleasant surprise). Very modern place, super clean, smells great in the lobby even, and excellent air conditioning - our stay was during a heat wave (40-45 degrees outside) but room temp was just perfect! The room itself was very large, separate bedroom for us and a sofa for our son (the sofa felt like a large bed, very comfortable). Staff was super helpful and nice, really really happy with our stay. Oh, and there was art everywhere, my wife was obsessed :)))

Nothing to add here, everything was great.

The room was spacious. Loved the rooftop. The view was amazing.

The beds were too firm for my liking. We were unhappy about the incorrect date on the notice that the rooftop was going to be closed for a private event. On our last night, we were planning to order room service and have dinner on the rooftop while enjoying the view for the last time! Unfortunately, we could not do it due to the miscommunication of the date of the rooftop closure. We had to eat dinner in our hotel room on our last night which was a bit depressing! If we would have known of the CORRECT closure date, we would have planned to eat out to avoid this mishap!

The room was very clean! It was fully equipped, specially the kitchen with everything needed for cooking. Fridge, stove, microwave, etc. They even had new fabric dishcloths! Among other things, check pictures! Which were threw away on checkout. Ample space. Excellent location easily accessible by bus (stop in front) and metro (400m). Principe Pio is the closest metro station, which is also an important train station and there are many bus connections as well. There's also a shopping mall in there. Terrace was nice! Everything was great! I will come back!

Nothing.

We really enjoyed our stay at Hotel Sabatini. I had requested a special detail for my husband’s birthday, and we were pleasantly surprised with a bottle of wine in the room — such a kind and thoughtful gesture! The room was spacious, with a comfortable bed, a modern bathroom, a convenient kitchenette, and a nice dining area. The highlight was definitely the rooftop bar — totally worth visiting, with stunning views of the Royal Palace, especially beautiful at night with a cocktail in hand.

While the room didn’t have a balcony and initially had a strong smell of cigarette smoke, everything else was great.

I recently had the pleasure of staying at Apartosuites Jardines de Sabatini about 3 weeks ago. From the moment I arrived, I was impressed by the cleanliness and modern decor of the hotel. The location was also fantastic, situated right in the heart of the city, making it easy to explore the nearby attractions and restaurants. What really made my stay exceptional, however, was the exceptional service provided by the hotel staff. Everyone I interacted with, from the front desk to the housekeeping team, was friendly, welcoming and eager to assist. I would like to give a special shout-out to Alec, the Concierge, who went above and beyond to ensure my stay was comfortable and enjoyable. Alec provided excellent recommendations for local transportation and dining options, tailored to my preferences. His insider knowledge of the city proved invaluable in helping me make the most of my time there.

We selected this hotel mainly because of the kitchenette in the room, as our son is very picky on food so it was easier to just cook for him. Grocery shopping was pretty easy with a shop just 2mins walk away. The hotel is situated in a very central area, just a few minutes walk from Plaza de Espana and Gran Via. The staff was very polite and super helpful and was easy to communicate in english with them. Room was spacious with all the specified amenities, it was very clean and the housekeeping stuff was very polite too.

The only thing that was in our favour was the view from the room, but partly our fault as we did not ask for a room with a view on booking.