The hotel is lovely with restaurants on site and a great pool in the bar area. Amazing Spa snd massage facilities on site too. Our initial room on arrival was not as expected for a 5 star hotel. The Manager did agree and upgrade our room. We were also given complimentary massages. Our new room was much more as expected. The staff were extremely helpful. Location was good

Initial room was poor for 5 star. We talked with the Manager and were upgraded to a lovely room and staff were very helpful. We ordered room service on our second night using the QR code app supplied in our room which confirmed the order. After we waited an hour we called to be told the app was not working. It was then too late to go out for dinner or re order. We spoke to the manager the following day who was extremely apologetic and offered lunch and drinks to compensate. Any issues we encountered were rectified by the staff quickly. The app/food issue was just unfortunate but annoying sll the same.

Great location, great staff, great room and amenities. Huge room for such a central location. Breakfast is good - friendly staff and good options.

Nothing really. 2nd stay at the hotel, and just as good as first time. First time just my wife and I, and this time with my wife and daughter.

It’s comfortable, the staffs are friendly and helpful when I first arrived at the hotel. Breakfast is situated at a breathtaking 17th floor and the quality served is impeccable. The rooms are tidied very well and the staffs have accommodated to my requests even before my stay right down to extending my check out timing as I was running late. Heartfelt thanks to everyone who made our stay memorable in bkk at Hansar! I’ll definitely recommend and return!

Nothing at all!

It has all you need. Centrally located with access to the BTS and MRT nearby. Shopping perfection catering to all you needs. The room was fabulous and a great place to return to each night. We could easily unwind with this hotel. It will always be a place that we would return to. Breakfast was again to a high standard even though a bit limited. The location is in a safe area everything well lit at night. No need to fear if you are alone.

If intending to take a car or taxi at night please note that the traffic is a nightmare allow plenty of time. Add anything from a half to a full hour extra in travel time. Suggest use the BTS instead. Remember this if travelling to the airport at night allow extra time.

Certainly! Here’s a more professional version of your description: Prime Location with Excellent Service This hotel is ideally located near CentralWorld Mall, offering convenient access to world-class shopping, dining, and entertainment. Guests will also appreciate the proximity to the nearby train station, making travel around the city seamless and efficient. The property boasts exceptional service, with a dedicated and friendly staff committed to ensuring a comfortable and memorable stay for every guest. Whether you’re visiting for business or leisure, this hotel provides the perfect blend of convenience, hospitality, and accessibility.

Adding a bidet to the bathroom would be a valuable enhancement to the facilities, promoting greater hygiene and comfort for all guests. This addition would also demonstrate thoughtfulness and respect for the cultural and religious preferences of the Muslim community, ensuring a more inclusive and welcoming environment.

Central location with good transport links. Staff were exceptional and attentive. The concierge who booked us in and helped us with our queries was most helpful and polite. Pom our cleaner did an excellent job the room was spotless. Breakfast was lovely with a large selection. The bed and pillows were one of the most comfortable I’ve experienced. Thank you all

The pool was a bit to cold

The room was very well designed and everything was really cozy. The overall functionality of the room was just perfect. Lighting in the right places. Very comfortable furniture. Very clean. The bathroom was fantastic. The whole room just exuded luxury. We felt like we could relax from the moment we walked into the room. The hotel had one of the best equipped fitness centers I've ever come across. Breakfast was amazing. Not one of those full buffet breakfasts where they mass produce the food. You had to order individual dishes, but could order an unlimited amount if you like. This meant they paid more attention to each serving. A wide range of food selection was available. The whole experience at this hotel exceeded what we've experienced from some 5-Star international Brands.

The only reason I didn't give it 10 stars is because we came across 1 tiny little cockroach in our room. Nonetheless, this didn't take much away from our overall stay.

Excellent location, just outside the CBD. Close to transport links and walking distance from central one world mall (I hope i got that right). All the staff were very friendly and helpful throughout our stay. Always on hand to help. Breakfast was varied and very fulling and an amazing view. We tried elfin cafe for dinner one evening and the food was excellent, large portions. The urban suite we booked was amazing, 2 tv's, a living area and bedroom and 5 piece bathroom suite and dressing area. Nice touch with the green wall. Overall an amazing start to our honeymoon. I would highly recommend. There was no need for adaptors for the plugs and room service was very quick when we requested an iron. Overall, I would recommend it.

Lack of plug sockets, I counted 3 and one was faulty in that it charged my phone but wouldn't work the iron provided.

Top service from staff in all departments. An example is at breakfast , guests are individually served with a pot of coffee or tea . Most other 5 star hotels , you have to get your own coffee at a machine or the staff will serve you a cup of coffee / tea. Staff at breakfast were very attentive. so , also at reception and housekeeping. We also found the staff at the 8th level Wellness well mannered and proficient . Good quality masseurs . A little more costly than having a massage elsewhere , but well worth the money spent.

No areas to fault.

Great friendly staff, well-designed space, amazing interior details, wow factor when walking into the lobby to the check-in to the room, and great amenities.

Cleanliness needs attention for basic standards. When entering the room for the first time, leaving feces residue in the toilet, pubic hair on the floor, and dust on amenities that will be used is not a good impression. For a property at this level, this is not good. I talked to the front desk staff, and no action was taken after sharing the details and photos after checking in.