Location.

It was little too old. I wouldn’t stay again.

Breakfast included was excellent. Kudos to Bondi manning the coffee. Loved his personality and SMILE even though I could not understand Italian.

Another couple in our party had someone else check in and take their (actual) reservation. Staff could not explain how that happened when a passport and credit card was needed to check in. Ordeal took at least a half hour wait for them to sort thru it and they ended up in a room with 2 twins pushed together rather than a premium King. And no apology.

Overall, the hotel was great! The best two things were the location and the customer service/staff; they were great and nice to the visitors. In my opinion, these two are the most important things to have in a hotel.

Unfortunately, the rooms were very normal compared to the amount we paid. They were clean, but there were insects, unfortunately. Additionally, the breakfast was not delightful enough, and every day it was the same during our week-long stay. The bedding blankets weren’t comfortable, but the bed itself was comfortable, to be fair. One elevator was not working well (the second one), and it was scary.

The location of this hotel is fantastic! Minutes walk from The Duomo, shops and restaurants and the underground. The hotel is lovely, our room was very clean and well equipped.

Although the hotel was set back in a quieter location it is opposite a car park/ restaurants and it can get very noisy of an evening. The room was very hot and the air conditioning didn’t work so having a window open meant lots of noise. Would also have been nice to have tea/ coffee facilities in the room.

Perfect location in the center of Milano, yet quiet . Public transportation very close. Many good restaurants around . Excellent breakfast . Service outstanding at every level : room, front desk, bar, restaurant. All personnel very professional and friendly. We are from Milano , we go back periodically, and we found our hotel of choice.

There was nothing that we did not like. Even with renovations ongoing our stay was very pleasant .

Location was excellent, right next to the Duomo (Cathedral) and Galleria Vittorio Emanuele (shopping centre). The rooftop pool is amazing to relax after exploring. Only small, but beautiful, with views over to the Duomo. Hotel rooms are comfortable, staff are really friendly, and the bar area is nice. Breakfast is included, and has a good choice. For a 4star hotel, this is perfect in the heart of the city. Would definitely stay again.

The only recommendation would be to have a bar, or drinks/food available at the rooftop pool area.

Nice property with excellent staff from the front desk to the restaurant.

We checked out on January 1 and the restaurant was not open for breakfast. We were not informed of this upon check in and we were quite disappointed. At check in we weee informed that breakfast was served from 7-10. While that was the case on the first day, it certainly wasn’t on the second day when we were ready for breakfast at 730. This is just a note for the property to improve. Thank you.

The location, the equipment of the rooms, the bed, and unlike the apartments rented through the same booking, the room was warm and had hot water and wi-Fi.

We got to the hotel by accident, we believed the booking advertisement about the apartments. They were taken off through booking. The reservation number is 4137341279. This has nothing to do with the hotel , the hotel is not bad . But I can't get through to Booking , so I use this platform . Formally, we paid twice for a vacation in Milan and the Booking did not figure out this situation. And he sided with the owners of the devices.

Easy assess and near the shopping and food area. Located in a good location that feel safe if you are a solo traveler. The hotel staffs are very friendly and helpful. The breakfast is good.

So far no complaints.

Location is very convinience to exit everywhere. Restaurants and cafes are all surrounding this area. Shopping mall just 1 minute from the hotel. Very rich breakfast. Room is very nice and comfortable. Price is fair. Staffs and concierge are very friendly and helpful.

Just only the coffee in breakfast was very watery and less flavour because Italian coffee is very famous.