The Intomilan Hotel was a wonderful experience, the location was excellent, and easy to navigate. We were at the mall off the Galleria, and were able to walk comfortably in that area, and did walking tours of Milan, up to several miles, and easily found our way back. The staff, everyone was exceptionally helpful, pleasant, enthusiastic, and personable. Our room was quiet, and well stocked with treats and coffee. There is an option for breakfast to the room, but there’s a nice restaurant right outside the front door. Would stay there again on a return trip. Absolutely no negatives for us.

Nothing, we liked everything about the hotel.

The location was perfect for a first-time visitor to Milan. Metro access was close by and the Duomo was steps away. The room was super clean, and the bathroom was huge. It was nice to have a kitchen and fridge in the room. Communication was great via WhatsApp.

There must've been a communication problem since we couldn't get them to bring us a blanket or duvet, as there were only top sheets on the bed. It was hot, I get it, so we gave up and used a bathrobe as a blanket. Tissues in the room would've been nice.

Excellent location in the heart of Milan just steps from the duomo and the Galleria. The Aparthotel was well stocked and nicely appointed. We had three people in the room, and rather than an uncomfortable sofa bed, there were three beds set up which was great. The kitchenette was on a mezzanine level - which may pose difficulties for the elderly to get to via a spiral staircase, but if mobility isn’t an issue, it provided ample space. Being a pedestrianised street only, with the room facing the internal aspect of a lovely gallery meant that there was no noise or disruption. Taxi access was via a very nearby street so transport via car was not an issue.

Nothing

This is an excellent location and the rooms are quiet, comfortable and clean. As described and photographed. Location is perfect for exploring Milan. The reception staff are particularly lovely. There is no breakfast included, but depending on your selection you can receive a voucher for a free coffee and croissant (I did not use the voucher so cannot comment on the quality).

There is limited natural lighting in the room because it faces onto a "mall" area. However, the room has good lighting inside.

I super love their staff. The hosts Paulene and Suzana were excellent. They were nice, friendly, warm and welcoming. As we got in early they allowed us to store our luggage with them and they brought our bags up to the room when it was ready. The room was excellent. I love that the windows when opened can hear people chatting outside or singers just singing beautiful songs. Bed and pillows were comfy. Clean. Bathroom clean too and large. Tub was a nice touch. Overall will come back and better yet will share with the office and with my friends and family.

Elevator was just a bit small but negligible.

The room was spacious even though it was a single room. The single bed had almost the size of a double. Staff is friendly and helpful. Location perfect.

Room was facing the inside of a gallery, so it was really dark during the day and bright in the evening, because of the gallery lighting. The curtains did not block the light coming from the gallery at night as they were not wide enough.

Location was great

Breakfast was not provided, a voucher was given for only one croissant and coffee, that kind of breakfast we have never experienced, so not happy, I paid a good amount for proper breakfast No telephone in room so cannot contact as reception is closed, if you need anything then nobody is around Everything is with codes, codes were not provided or explained before, so had to wait on the entrance door for a long time in soring heat This hotel is apartments so no other facilities like hotel Lifts were old type, and we were very afraid to use them

Our stay at the hotel was excellent! The access was very easy, and we received clear and helpful information from the staff before arrival. The hotel is conveniently located near a metro station with a direct line to the airport, which made our travel very smooth. We were upgraded to a suite, which was spacious and beautifully designed – true luxury! The staff gave us a warm welcome and provided a great introduction to the area with professionalism and friendliness. We highly recommend this hotel and would gladly stay here again.

we'recently stayed at INTOMILAN Galleria hotel and had a wonderful experience. The innkeeper, Paula, was incredibly kind and hospitable. She made sure that our stay was comfortable and that we had everything we needed. The room was clean and well-appointed. The location of the hotel was also great, as it was within walking distance of the Duomo and many of the city's main attractions. I would highly recommend the hotel to anyone visiting Milan

There was a specific smell in the room that we didn’t like

The location is amazing. We walked out onto the street, looked left and there was the Duomo. Restaurants and shopping are in abundance and we walked to everything. Susana, receptionist, was wonderful, very helpful and called for taxis when needed

We were a little confused at first. There is a main entrance, another entrance and then an elevator or staircase. Had the receptionist not been coming in, we would have been confused about how to get to the desk. It is one floor up from the entrance.