Sam on reception was very helpful and the cleaners were very helpful too

Breakfast could've been better

This is maybe our 4th stay with this hotel. As usual they met our requirements. Room - was fantastic, nice and clean Breakfast - was amazing and had a good choice just no vegan sausages which was a shame Staff - were so nice and friendly just made our stay easier Reception - nice and clean and had a lovely atmosphere Swimming pool - was nice and clean - session was a hour and was enjoyable with the kids Parking - was easy and was found straight away Check in and check out - simple and straight forward

The lift wasn’t working, didn’t help having two kids having to climb stairs and the suitcases etc .. however the hotel did warn us before coming which was nice No vegan sausages

The hotel is situated in a really good place.. Just 10mins from Skegness and you can catch buses straight off the site if you dont want to drive. Theres a number of little lakes you can feed the ducks... swimmimg on site... a shop.. the pizza is a must so yummy.Plenty of parking. Rooms are adequate and comfortable. You get maid service every day to make bed... empty bins.. change cups and refill tea and coffee and clean bathroom. Breakfast is help yourself.. very tasty well cooked and lots of choice. This is our second stay here. My daughter goes in a caravan with her family and we come to the same hotel... its great being able to meet up and spend time together. We will be back next year.

There is little things in the room as to why I give it a 9 and not a 10. The spy hole was broken so some paper was pushed inside and there was a iron mark right by the door on the carpet. But this being said it didn't stop how holiday being enjoyable. We will definitely be back next year. The pros definitely outweigh these 2 minor cons.

The breakfast was lovely fruit,yogurt,fruit juices porridge with honey, cereals eggs bacon sausage mushrooms tomatoes and beans and June our waitress was great very quick service and kept everything topped up she’s a diamond, comfy bed and clean towels and room serviced every day

Drainage in bath while having a shower water didn’t run away fast so we were paddling in it and terrible flush on the toilet wasn’t powerful enough we had to keep flushing it, told desk staff on day we left so should be addressed by now hopefully

A lovely hotel in a lovely setting. The buffet breakfast was excellent and all the food we had was tasty. The air conditioned restaurant was very nice offering the option of eating in a lovely outside courtyard area if required. All the staff were friendly and helpful especially the man who bought us a new fan. It was a bonus to have access to on site entertainment and facilities included free of charge.

We stayed when it was very hot but we were surprised to find our room windows were only allowed to open slightly for safety reasons as we had a child with us making the room stiflingly hot. As our daughter was not left unattended at any time this restriction seemed excessive. Although we managed to get a fan to help cool down the room the one we were given for the first night did not work very well but luckily we found a man who gave us a brand new one that worked much better for the second night. Unfortunately this restriction may prevent us from staying in this hotel again during summer months.

Rooms are spacious with a double bed and sofa bed. Bathroom is nice. The site has access to takeaways, restaurants and the showroom. The shows put on at night are entertaining, both for kids and adults. The gym is a good size with new equipment and other facilities include a pool, arcade, mini golf and a local shop. The breakfast included was very nice with fry up options, toast, cereal, yoghurt, fruit and drinks (hot & cold) Only a 5 min drive to the centre of Skegness for the beach, rides and more arcades.

Restaurants had limited fish for dinner which is obviously quite popular.

Lovely view and grounds. Food was beautiful. Staff very helpful and friendly. Lovely size room well presented and equipped.

Room 242 windows hard to open and close due to outside plants causing an obstruction. Roof gutters blocked by grass etc, causing rain water to pour down the window. Had to keep the window slightly open, if the window was fully open the water would have poured in. Door retaining mechanism not working correctly, to strong, closes almost instantly. A possible hazard for small children. Toilet flush hard to push.

Ideally located for visits to local attractions. Bar had an excellent choice of beers and lagers. Breakfast served from 0700 until 1030,so catered for most travellers needs. Breakfast is self service buffet style. Selection of cereals, fruit, yoghurt and hot cooked food. Accessible room located on ground floor only a short distance from reception. Walk in shower with seating and spacious bathroom. Kettle and tea/coffee provided. A few biccies would have been nice! The room was on the rear of the hotel and could be accessed via patio doors which made getting luggage into room easy, as parking was adjacent to the room. For those with electric vehicles there are several charging points located at the front of the hotel.

Cold plates for the hot cooked breakfast.

Room was lovely and clean , staff were very pleasant , price was fab ! Lovely interaction seen with a staff member feeding and giving fresh water to a swan who was tapping at the hotel windows 🤣. Breakfast was lovely nothing bad at all . Staff brought me a fresh pot of tea with my breakfast . Being able To use the entertainment on site while staying as a guest in the hotel was a huge added bonus for our children . Would 100000% recommend and stay again .

Nothing everything was fab

I liked the hospitality and the breakfast was really delicious

The down fall is the toilet when you flush it's really hard to flush and need to keep pressing over and over again also the cleaners came to change the towels and bedding but never vacuumed the rug