Location quiet, parking outside room great, clean facilities,. Loved the brochures and introduction to Cherry St Bowling Club and enjoyed discount on food drinks at an upmarket local club with wonderful service and somewhat reasonable price. Also breakfast at cafe suggested by Ballina Colonial Motel only 100 meters away - quality of food very good, top service and quick.

Very organised reception requiring NO interaction with owners/managers but too impersonable for me although their telephone interactions excellent and information provided by SMS and reception door instructions clear & accurate. Room 6 bathroom vanity cracked and 'touched up' but should be replaced as rest of renovated upgraded room is very well presented. A little noise between rooms but low and tolerable. Enjoyed our stay overall.

Clean renovated room. Good parking. Effortless check in with no need to go to reception for usual interrogation as room has latest electronic keypad and information sent to phone

Very upset that the ad shows a lovely steak and states they have a restaurant and that they why we booked. BUT in the room they promote the local bowling club for meals and give a temporary discount card for use there. They say it’s 450 meters away and can be walked but to we oldies it seems further away and we had to drive. Misleading motel description in our view.

Very clean room, great shower (nice change compared to some motels). Considering a cyclone as due on the night of my stay, no noise in room and I was most relieved to have under cover parking right outside my room. The keyless entry with code on arrival was great. Happy to stay whenever I visit.

Nothing to complain about

Return trip from Qld after forward trip a week earlier. I gave a great review for forward trip but ....

1. No text received giving room codes for after hours arrival. Had to phone bowling club for assistance. Text received at 6.03pm after arrival. Eventually found an email about 2pm but not many would open laptops & read emails while driving. 2. Despite car parked outside our room, a cleaning lady barged in without knocking about 9am.

The motel was in a good location, and the room was clean and modern-looking with nice furniture. Each room had its own undercover parking out the front of the room which was very handy. The staff were also very friendly and helpful.

Some of the cutlery in the tray was dirty, the door to the bathroom didn't close properly, the shower door didn't close properly, the pillows were too high and hard and there were no softer lower pillows options.

Recently renovated. The rooms were impeccably clean. The linen, towels and set up perfect. There was wardrobe space and a place for my suitcase. Excellent location. Short walk to the Main Street, drive to great shopping. The hosts were friendly and accommodating. Also your room key give members prices for the local bowls club which is a great saving for dinner and happy hour.

Couldn’t fault Ballina.

The motel is off the main road and there is parking right in front of the room. Before we arrived they sent a code for the door by email. This made things really easy in terms of checking in. We only stayed on night, but the main area of town is less than a 5 minute drive.

The air conditioning seemed to blow directly onto the bed. It was too hot to turn it off, but the air flow made it hard to sleep.

Our room was presented as very clean. After two nights we also had a full service of the room. The bed was very comfortable. Access on arrival was direct to the room, without having to check in at the office. We came and went at our convenience.

The small refrigerator does need a replacement. It kept milk cool but the freezer section did not freeze.

Great place to stay for a couple of nights while in town for a funeral. We were very impressed by the new fitout and all the added extras. The room had cutlery, crockery, fridge, toaster, kettle - very easy to bring your own breakfast. Also plenty of wardrobe space and good size bathroom. Really happy with our stay and would definitely book again.

The room was exceptionally clean and fresh and the facilities and bed very comfortable We accidentally locked ourselves out of the room without the zapper and I contacted the reception and the office lady was wonderful - extremely helpful and went out of her way to get us access to the room

Nothing to dislike - the best motel we have stayed in