The hotel was in a beautiful location, facing the sea from the back, where there was a cozy little garden and sitting area. It was a 10 min walk down to the beach and a 5 min walk to city centre as well. The shanklin chine (must visit) was only a short walk away. There was separate hotel parking which was convenient. The staff was very helpful and polite, with the owner actively involved in making sure our stay was comfortable. The breakfast was nice with a decent variety, english breakfast along with cereals and fruits for vegan/vegetarians.

The rooms were a little small but cozy enough. The carpets in the hallway were a little dirty, although the ones in the room were clean. One thing I would suggest is to add some vegan/vegetarian options in the breakfast, such as vegan sausages/bacon, otherwise the breakfast was superb.

Salma and her team were lovely! Genuinely hospitable and welcoming. The amount of enthusiastic thank you cards on the way reiterated this was not just good luck. The balcony view is as good as somewhere in the Mediterranean when the sun is shining. Complimentary breakfast on the outside terrace with a view of the sea sparkling in the distance, yes please!

It wasn't an issue as I was not in the room much and knew it was not a luxury hotel but the rooms are quite basic. But, this is only an issue if you are wanting/expecting a 4 star experience. Everything was very clean and the bed was comfortable so not an issue. Just be clear on what you want.

The view was outstanding. The hotel has a small games room with pool table where you can play and look at the beach. The manager was really great, she made sure that our stay is as good as it can be. She managed to accommodate in a better room as the one we booked was not big enough. They had great breakfast and a bar. You can also speak to them for a discounted ferry into the Isle of Wight. We didn't because we didn't know.

The carpets in common areas are very bad. The pictures of single rooms does not really give you a good understanding of how small they are. But trust me they are very small, good for solo travelers.

Great location and view. Convenient parking at hotel and on street. Friendly, helpful staff, particularly owner, Salma. Ground floor room 2 comfortable and well presented with own balcony/terrace. Communal areas inside and out very attractive and well thought out. Comfy and not bland at all. Even had garden room with billiard table and table football. Good choice of hot and cold breakfast buffet options. We were accompanied on Friday morning by a pianist playing a variety of tunes. Dinner available as well on request. Variety of guests staying. Relaxed atmosphere. Hotel can even sort out half price ferries.

There wasn't really anything not to like.

It’s in a great location just up the hill from the seafront and there was plenty of parking available. Breakfast was lovely and the sea views whilst eating are second to none. The room was clean, comfortable and good value for money. Shower pressure and temperature was great! I loved the piano player at breakfast, amazing touch! The best thing about this hotel though is the staff. They are friendly and so accommodating. I needed a late check in and this was no problem at all for Salma. Salma and her team are great and I will definitely be coming back again. Thank you!

Nothing at all.

The location was amazing. So close to the beach. I loved the breakfast in the morning and loved the layout. If u don’t want to go out there was amazing places to sit and enjoy the view at the hotel. It was cheap as well. Staff were very kind and even offered to get us vegetarian sausages for breakfast due to our religious beliefs.

I didn’t like the check out time. It’s too early. Our ferry left at 7pm and we had lots of time to spare however we had to check out at 10am. I would’ve loved if checkout was a little later. The latest they did was 2pm but you must pay 15£ for every hour from 10am. Other than that it’s amazinnggg.

Great location, our room had balcony and overlooked the sea, easy parking but then the hotel wasn’t full. Salma the Proprietor, was very friendly and chatty. Breakfast was good, cereals and cooked breakfast: already prepared and sitting in trays.

We arrived about 3:10pm, checkin from 3pm, we wasn’t greeted by anyone at reception, an envelope was left on the desk with name and room number. Inside had the key and a note with some information. There was a telephone number at reception to contact if any issues. Maybe an email in advance to explain this would be helpful. I’m guessing when hotel is full this would be different. Room was very small with a tiny bathroom, shower was extremely small.

WOW - What a stunning location overlooking the sea and beaches of Shanklin. Wonderfully friendly staff especially Salma who was the consummate host. As the hotel was unusually quiet this October Salma upgraded my side view room to a front sea view room and it was breathtaking. Very clean with a huge comfortable bed, blackout curtains and extremely quiet and peaceful during the night - I had the best 3 nights sleep ever..! Just a 10 minute walk along the esplanade to Shanklin Old Town where evening meals at The Crab pub and The Village Inn pub were lovely- highly recommend.

Nothing to dislike at all.

The location was absolutely perfect. Stunning sea views, exceptionally helpful staff. Salma was very informative and friendly. She recommended places to visit on the Island, and we gladly took her advice. Jabed was amazing and nothing was too much trouble. They both went the extra mile and made our stay very memorable. So again, thank you and I would certainly recommend your establishment to others. The breakfast was fantastic and I personally thanked the chef. Excellent value money. In my opinion, Shanklin is the best location to stay. The bed linen was very clean and so was the room.

My only criticism is that the bed was a little uncomfortable and small. We will come back, but will book a larger room, although I had requested an extra large bed at the time of making the booking. I think that this would cost a bit more, but the venue, service, breakfast, location, free parking, free Wi-Fi, etc. are more than worth it.

Our room was very comfortable with lots of little personal touches that were very thoughtful. We love, love, loved the huge balcony and the egg chair was perfect for relaxing looking out to sea. The breakfast was very well set out with everything you could possibly want. On the Sunday morning there was a pianist which was a fabulous touch & put us in a great mood for the day ahead. The hosts were friendly & made sure we had everything we wanted or needed. This was our first visit to the Isle of Wight & this hotel & we weren't disappointed, would highly recommend.