Really good breakfast with plenty of choice. Staff were extremely helpful and friendly. Good location and room was clean and tidy.

Parking was limited, which we knew before we arrived. We asked for a space which was provided but getting into it was a little tight because of vehicles parked across the road. Not a huge issue but we have a small i10 and someone with a bigger car may have had more difficulty.

The hotel is made up of different sites which all aim to cater to different guests needs. I stayed on the main location which had the garden area which I can imagine is really popular during the peak season. The rooms were nicely decorated and had enough facilities for one or two nights stay; I’d argue maybe the storage space would be tight for anything longer with a couple staying. The breakfast selection was really good and is set in a lovely airy space however, for those wanting a sweet or quick option would be disappointed. Would also appreciate the option of self servicing coffee/tea or juice. Staff were friendly and very helpful throughout the whole experience.

Parking is a significant issue and they do offer paid parking on site so do take advantage of a spot if you can. Lack of recreational spaces to socialise outside of the garden. There is a cafe/bar but seemed understaffed so was unsure if it was open.

We have stayed at the Florence for the past 10 years and the new build of the garden/breakfast extension rooms was brilliant. Such a great, light, airy space. Breakfast was lovely and the staff were very professional. Our room was large, well decorated and a comfortable bed.

Difficult to fault, but as the ceiling is pitched, there are built in wardrobes which are not very tall, so unfortunately my dress wouldn't fit in (evening gown) so I had to hang it on the back of the door. There was a full height mirror which was great, but this was the only one and to plug a hairdryer in, the plugs were behind a sofa so it was a bit awkward. But these are just petty comments, nothing spoilt our stay.

As room only chosen option it was ultra contemporary but incredibly cosy with lovely attention to detail such as bed cushions, a desk and chair with make- up mirror. Colour and design detail of room light and airy. Firm and comfy bed. Plenty of tea, herbal tea, coffee in room; Nice to have a hotel run pub opposite the hotel which was modern and clean too.

Lack of evening meal options so ate at the hotel run pub, whose menu outside didn't match the menu offered. Food nice with very fresh salad and lovely presentation but for a gastro pub (as advertised) the choice was limited. Bathroom space was cosy but could have been a challenge for anyone not slim.

A well located hotel which we used so that we could easily access Portsmouth Ferry Port the following day. There was secure parking available just off site, the price for which was competitive. Our room was very comfortable although we had to climb up a few flights of stairs to get there. TBF the polite staff member who accompanied us to our room (all staff encountered were friendly and helpful) offered to help carry our bags. We had an evening meal at the hotel which we enjoyed and the included breakfast hit the spot. The hotel seemed pretty flexible about leaving our car in the car park the next day so that was a nice touch. The beach was literally a 2 minute stroll from reception and it was nice to have a walk along the seafront reviving pleasant childhood memories. Would happily stay here again

Nothing really. The hotel pretty much lived upto its advertising and to the reviews we had read

Bedroom was spacious. Liked the style/decor. Cleanliness was good Staff friendly and helpful. Lovely breakfast. Warm.

Couldn’t shut bathroom door properly. Cold tap on the bath was loose. TV was too small for the room and had a poor signal at time. Lack of plugs. There were 2 plugs by the coffee table but one doesn’t work so I had to crawl under the table to unplug the kettle to charge my phone. Mattress was a bit firm for me but obviously personal preference.

Lovely hotel in a lovely location - nice and quiet in a residential area Room was huge! We upgraded to a King Size room with a separate shower cubicle in the bathroom - Victorian style Breakfast was excellent - a proper full English….I had the Vegan option (never had Vegan bacon before!) Tea / coffee, water and fruit juice for us

Parking! Not so much a dislike, just the nature of the area and it was very tight to pass by other cars in places - not anyones fault. We were very lucky to get a gated parking space out of the way

A cosy stay at this cosy hotel. It consists of a number of adjacent houses all now interlinked. The staff were all friendly and knowledgeable. The place was spotlessly clean.

The Florence Arms "gastro" pub needs to work a little on the gastro side. Most of the menu options are pub classics. Some were not available. It's reasonable quality and value, but it must compete with many eateries in Southsea.

A safe environment and good access to facilities in Portsmouth. Good choice of breakfast. Some of the staff were very pleasant.

It should be clear on the website that parking is available and a parking permit is provided. A small detail but not clear from the website and from the reviews it looked as if garage parking was needed it would cost £15

Only 10 minute walk from King's Theatre where we were going for a gig. Nice pub opposite which opened till midnight so we got a drink there after the show. Bars by the theatre were packed. Comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice. Parked in a reserved spot so didn't have to worry about parking.

Nothing really, water in the room would have been nice and not a fan of instant coffee but otherwise all good.