Had an upgrade to the bridal suite which was a lovely touch - very large room. Great balcony outside.

The room was very stuffy and I had trouble opening one of the patio doors in the main room, I called down to reception and asked for some help and the young man came up very quickly. The door was really stiff so maybe needs some WD40. There wasn't a fan or anything in the room and there's no air con and I obviously couldn't leave the patio doors open all night so it wasn't the most comfortable sleep. Also, the toilet seat in 172 needs adjusting, it's really wobbly. At breakfast, disappointed that there was only fried eggs. Your coffee machine (the one furthest right) needs an engineer call out, the settings on the cappuccino are wrong - there's no foam at all so the milfresh needs adjusting.

A lovely hotel with very well-mannered and proper English staff! We had a lovely room to suit, which had a balcony that our dog enjoyed sunbathing on. We had breakfast included, which although wasn't as varied and cosmopolitan as we'd have liked, it was half decent enough! I would recommend paying for your breakfast in advance, to avoid the £17 per person per day breakfast cost! Although what was there, I would not even agree with £12 per person per day. The fruit selection was not good, and the fact there was only one coffee machine was not ideal. But on the whole, it was great and the workers were nice. We really enjoyed our stay, and would consider going back should we find ourselves in the area again. A downside of the place was the swimming pool opening times, which we found closed far too early on a Saturday (7pm!) The pool was nice on the Friday night, with it open til 10pm so a shame we couldn't enjoy the pool the next night. Aside from the above, our stay was really thoroughly enjoyed and the receptionist Josh was helpful at the end of our stay when we had an enquiry to make regarding the £50 deposit policy.

The facilities were great, the staff were incredibly friendly, A special shout out to Liam, Josh (on reception), Woody (in the restaurant) and Ben (in the restaurant). They all made our stay much better!

In room 126 there was a strange water dripping noise from the ac unit in the room so we turned it off to stop it throughout the night, also I was woken up early in the morning by a fog horn sound coming from the plumbing in the bathroom which happened on multiple occasions. On the second night in room 131 the ac unit again made a noise like a steam engine (albeit a quiet steam engine). This did wake me up at 06:00 sadly which was frustrating.

I couldn’t recommend this hotel enough, we had an excellent stay with great customer service throughout. Our room was very clean, very comfy bed and room had everything we needed. Didn’t make use of any treatments but used the pool many times which was perfect. Had an evening meal in the restaurant food quality was excellent, had one minor issue of a side order not coming out however handled immaculately by Liam and we left very satisfied. On checking out we had the pleasure of speaking to Josh who was very friendly and seemed to really care about our experience. Will definitely be returning.

The hotel had a lovely inner courtyard with a charming gazebo in the center, surrounded by landscaping that hinted at a rocky riverbed – a peaceful and picturesque touch that made for a relaxing atmosphere.

The room had several safety and maintenance issues. The door lacked a chain lock, and the peephole had no cover. The electrical wire from the drying rack was positioned too close to the bathtub. The shower had several problems – the rubber strips on the door had gaps, causing water to leak onto the floor, and the showerhead didn’t properly attach, so it sprayed water in the wrong direction. Additionally, chunks of paint on the bathroom ceiling were peeling off, likely due to the non-functional ventilator.

Room was lovely and spacious. Shower and bath was nice. Bed was super comfy. Had towels, hair dryer and the room was perfect temperature. Extremely clean too. Love extra with the different teas and biscuit. My husband loved the pool, sauna and steam room. Breakfast was nice with lots of choices, but the coffee let it down. The bar area next to the spa was so lovely and relaxing and the staff was so pleasant and helpful.

Toilet handle was broken in our room . Also the coffee was expensive and was awful.

The hotel was clean and comfortable. It was a good base for what we wanted to do in and around Basingstoke. Although we didn't use the facilities available they definitely offered a lot if we did want to use them. The buffet breakfast was nice and there was a lot on offer to have - both hot and cold/continental plus as range of juices to drink. The lounge/bar was lovely - a nice, relaxing atmosphere and friendly staff. We enjoyed sitting there during the evenings. We only booked in for 2 nights and had housekeeping come on the second day to check if we needed our rooms cleaned or additional toiletries/ towels. We also had a very smooth and efficient check in considering the hotel had a wedding party arriving at the same time.

The hotel room didn't have a mini fridge or cooler to accommodate my mum's medication which she requires as she's diabetic.

We have stayed at this hotel many times before, on this occasion we were very fortunate to receive a complimentary room upgrade which was a wonderful surprise. All staff we had interactions with were friendly and helpful. The room and all areas we visited in the hotel were kept clean and tidy.

It’s a shame in peak holiday season that the children’s pool is used all morning on a Friday for Aqua aerobics. I checked through 2 receptions before taking my child to swim and both failed to mention this. There was a small area at the back of the pool where she was able to swim but had I known we could have just avoided the pool.

Staff so welcoming and friendly. Dylan on reception was awesome! Nothing was a bother to him, he was so happy to deal with any of our requests! Always full of a smile, he deserves employee of the month award. Also at breakfast Monali was so so attentive and helpful again any ask was not a problem for help so friendly. We loved the swimming pools and sauna steam room Rooms comfortable and cleanliness was exceptional. Thank you Hampshire Royal Court hotel for a wonderful couple of days.

A well appointed establishment in a convenient location. Upscale feel to the surroundings - while maintaining a welcoming atmosphere. Nice ambience and friendly staff. Special mention to Igor and the other gents on nights - who greatly enhanced our evening, with their personable and hospitable conduct. Well equipped leisure facilities - I only used the gym - but clean, tidy and brimming with up to date equipment. Comfortable, spacious room - all mod cons to hand - free WiFi and a palatial ensuite bathroom to boot.

Nothing to dislike in our opinion.