A lovely hotel with very well-mannered and proper English staff! We had a lovely room to suit, which had a balcony that our dog enjoyed sunbathing on. We had breakfast included, which although wasn't as varied and cosmopolitan as we'd have liked, it was half decent enough! I would recommend paying for your breakfast in advance, to avoid the £17 per person per day breakfast cost! Although what was there, I would not even agree with £12 per person per day. The fruit selection was not good, and the fact there was only one coffee machine was not ideal. But on the whole, it was great and the workers were nice. We really enjoyed our stay, and would consider going back should we find ourselves in the area again. A downside of the place was the swimming pool opening times, which we found closed far too early on a Saturday (7pm!) The pool was nice on the Friday night, with it open til 10pm so a shame we couldn't enjoy the pool the next night. Aside from the above, our stay was really thoroughly enjoyed and the receptionist Josh was helpful at the end of our stay when we had an enquiry to make regarding the £50 deposit policy.

I couldn’t recommend this hotel enough, we had an excellent stay with great customer service throughout. Our room was very clean, very comfy bed and room had everything we needed. Didn’t make use of any treatments but used the pool many times which was perfect. Had an evening meal in the restaurant food quality was excellent, had one minor issue of a side order not coming out however handled immaculately by Liam and we left very satisfied. On checking out we had the pleasure of speaking to Josh who was very friendly and seemed to really care about our experience. Will definitely be returning.

The hotel had a lovely inner courtyard with a charming gazebo in the center, surrounded by landscaping that hinted at a rocky riverbed – a peaceful and picturesque touch that made for a relaxing atmosphere.

The room had several safety and maintenance issues. The door lacked a chain lock, and the peephole had no cover. The electrical wire from the drying rack was positioned too close to the bathtub. The shower had several problems – the rubber strips on the door had gaps, causing water to leak onto the floor, and the showerhead didn’t properly attach, so it sprayed water in the wrong direction. Additionally, chunks of paint on the bathroom ceiling were peeling off, likely due to the non-functional ventilator.

The hotel was clean and comfortable. It was a good base for what we wanted to do in and around Basingstoke. Although we didn't use the facilities available they definitely offered a lot if we did want to use them. The buffet breakfast was nice and there was a lot on offer to have - both hot and cold/continental plus as range of juices to drink. The lounge/bar was lovely - a nice, relaxing atmosphere and friendly staff. We enjoyed sitting there during the evenings. We only booked in for 2 nights and had housekeeping come on the second day to check if we needed our rooms cleaned or additional toiletries/ towels. We also had a very smooth and efficient check in considering the hotel had a wedding party arriving at the same time.

The hotel room didn't have a mini fridge or cooler to accommodate my mum's medication which she requires as she's diabetic.

We have stayed at this hotel many times before, on this occasion we were very fortunate to receive a complimentary room upgrade which was a wonderful surprise. All staff we had interactions with were friendly and helpful. The room and all areas we visited in the hotel were kept clean and tidy.

It’s a shame in peak holiday season that the children’s pool is used all morning on a Friday for Aqua aerobics. I checked through 2 receptions before taking my child to swim and both failed to mention this. There was a small area at the back of the pool where she was able to swim but had I known we could have just avoided the pool.

Staff so welcoming and friendly. Dylan on reception was awesome! Nothing was a bother to him, he was so happy to deal with any of our requests! Always full of a smile, he deserves employee of the month award. Also at breakfast Monali was so so attentive and helpful again any ask was not a problem for help so friendly. We loved the swimming pools and sauna steam room Rooms comfortable and cleanliness was exceptional. Thank you Hampshire Royal Court hotel for a wonderful couple of days.

A well appointed establishment in a convenient location. Upscale feel to the surroundings - while maintaining a welcoming atmosphere. Nice ambience and friendly staff. Special mention to Igor and the other gents on nights - who greatly enhanced our evening, with their personable and hospitable conduct. Well equipped leisure facilities - I only used the gym - but clean, tidy and brimming with up to date equipment. Comfortable, spacious room - all mod cons to hand - free WiFi and a palatial ensuite bathroom to boot.

Nothing to dislike in our opinion.

I particularly like that there was a separate children's swimming pool and an adult one for adult lane swimming It's a nightmare when children want to play and move about randomly whilst adults are determined to plough up and down in straight lines. this is the best of both worlds There are also family changing rooms separate from the general changing area and plenty of showers a great steam room and sauna. Plenty of sun loungers indoors and some outside on decks too We took a pet dog on a previous occasion - a Boxer and the staff were so lovely with her. We got a warm welcome She was provided with a pet bed and was allowed in the bar - there was even a tag for the door to warn that a dog was resident inside

The carpet in the restaurant is rather garish and migraine inducing! The signage for directions within the pools/changing areas could be clearer - it's a bit of a warren

Rooms were large, and very comfortable with lovely pillows. Staff were beyond helpful and friendly. Leisure facilities excellent. Restaurant was lovely set up & atmosphere with great food.

I stepped on a loose nail/screw on the bedroom carpet. Fries with restaurant dinner were hard/over cooked and way too salty. Bar didn't have enough variation of drinks, yet restaurant bar open from 7pm did. Only one biscuit in bedroom for 2 people

Location was great for me because I was visiting family in the area. Room was lovely, extremely spacious with air con which was easy to control and very welcome. Staff were all helpful and friendly, breakfast offered a very good choice and gave us a good start to the day

Extremely disappointed that I couldn't go swimming with my grandsons the morning after our overnight stay. We arrived in the Spa reception at 8am, with our swimwear already on under our clothes, o my to be told that the family pool was closed until 11.30am to allow for Water Babies to use it. I had specifically booked this because of its pool, and nowhere on the website does it say it isn't available on Saturday mornings. I was disappointed; my grandchildren were extremely so.