We did 3 bookings for 9 rooms at Hotel Museo San Moritz for a total of 17 people and we were very pleased with the accommodation. The rooms were renovated, spacious, clean and bright. Breakfast at the café downstairs was impressive with tamales, fruit or sandwich and a delicious coffee. The hotel staff was very attentive and their willingness to help was always there even though most of our crew did not speak Spanish. They also helped with arranging transportation for airport pick up and drop off, and also throughout the city. Centrally located and easy to find shops, restaurants, theatres and museums nearby. Totally recommend it.

Elevator a little bit noisy.

Clean, wide room, confortable bed, near the central area, walkable They provided a heater as nights are cold They cook the breakfast eggs to your desire or the ham,cheese and egg toast was nice too The interior design

Had to lower window blinds for privacy. The coffe at breakfast (latte) tasted weird, you would expect a decent coffee in Colombia, it was more like cardboard joice, lol It was still a good experience, i would return The staff is very nice, kind, welcoming and polite

The hotel is within a ten to fifteen-minute walk to key monuments and places of interest (Museo de Oro, Museo Botero, Plaza Bolívar, La Candelaria). Our room (and bathroom) was very spacious and in excellent condition, apparently recently refurbished, and with lots of original artwork on the walls. There was also a little kitchen area where you could cook if you wanted to, all for a very reasonable price. Staff were friendly and helpful - they looked after our bags for a few hours after we checked out and booked a secure taxi for our trips from and to the airport, both of which went without a hitch. Breakfast was served in a nice café attached to the hotel and offered decent options.

The wifi was patchy in our room, but was good in the reception/ breakfast areas. We arrived late in the evening and the street outside the hotel felt unsafe. It's a bit rough, though fine by day. We avoided arriving back on foot late in the evening and didn't venture out after dark. The pillows were the hardest I've ever experienced - I resorted to folding a blanket to use instead.

Surprisingly we had really comfortable room, big bed, light nice room, cute pictures. Location is perfect. Nothing to complain. Except some troubles in the bathroom with hot water, but not critical. We managed it somehow. Advice: 1) bring warm clothes/socks, pretty cold inside (and slippers for bathroom) 2) (maybe) bring your hairdryer 3) stuff is polite and nice, but don’t speak English

- WiFi was not stable, very slow - No menu in English in cafe - Humidity is high, towel’s don’t dry in the bathroom

I like the art, Colombian books and style, they allow early check in, Jared was very helpful.

The shower siphon was bad and clogged from room 501 I had to introduce a metallic objet to take all the hair and gross thing inside to be able to shower so the water didn't spill everywhere, I made a booking and I am genius 2, they promise free breakfast and I didn't have one. I got a good deal on booking for 2 ppl but o made a mistake and put only one (it was the same price ) for two or one in the app, bit they didn't forgive that. I had to pay extra for that person. $70.000 and they didn't include breakfast. I bought a breakfast for $12.000 the arepas weren't that good, too small.

Amazing decoration, very clean and very helpful staff.

Internet is poor, and TV is a decoration there are no cable channels. Breakfast is horrible, not terrible. Poorly managed hotel, even if the hotel could be a 5 star boutique hotel.

Museo San Moritz locates in the central so it is easy to go to around the town and easy to access to good restaurants. Staff are very friendly, even there is a language barrier, but they are super friendly and supportive.

There are two things i did not like: i) the internet connection to my room was not good and ii) hot water in the bathroom is not enough for me.

Location = 10/10 - walking distance from La Candelaria, Monseratte funicular, Plaza Bolivar, university area, Gold Museum, Museum of Modern Art, Veracruz, and so many more. Food = 10/10 - get fresh breakfast every morning. Made to order juice, fruits, and tamales… and eggs custom made just for you. Hospitality = 10/10 - Daniel, Jonathan and Joel are excellent hosts with a lot of knowledge. The hotel is filled with local art everywhere.

Everything was great. We stayed in Feb 2022, at that time there was construction going on across the street. But to be honest, the noise was not that loud, and it was during the day so it didn’t bother us at all since by that time we were out of the hotel exploring the city. Its a very amazing hotel.

Incredible staff, at front desk Manuel was fabulous, in the kitchen the staff was kind and prompt, the room cleaners were detailed and very professional, the owner was very polite and offered great advice for getting around! Thank you, i will return soon! Marco

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Our room for very big, so was the bed! The breakfast was tasty, with fruit and fresh local hot dishes. The location is perfect for the museums, tours and walking up Monserrate.

The only problem was some of the power sockets were broken so the bedside lamps didn't work.