The location was very good & close to stores & restaurants.

Your app for the remote key was useless. You had me pick a room, not knowing the configuration of the building & where the rooms were. You asked for a time when I would arrive (3pm), said that was ok, but when I arrived the room I picked was not ready. I was given another room (which was perfectly fine), but why go through the process if it doesn't work? the remote key never worked.

Location wasn't far from Tinley Park amphitheater, which was our destination for the weekend. Room. Was big and cozy. The breakfast was delicious and had a lot of options.

Cleaning seemed rushed that day, we noticed a few things that seems missed, like little trash on the floor. But aside from that it was clean.

Breakfast was great. Everyone on the entire stall was so helpful and friendly. Rooms were very clean with a great bathroom/shower.

I reserved and paid for 2 nights through booking.com to travel from Tennessee to Illinois for my sisters wake and funeral. I arrived a day early and asked if I could add a night. Long story short, for the total 3 night stay I was charged twice for 2 days. Ended up calling booking.com and, after they talked with the hotel, they refunded the 2 night overcharge.

The hotel was very clean and the staff was friendly. Breakfast was good as well. I liked being able to use my Netflix on the TV as well.

The bed is not comfortable. It was hard, like sleeping on a slab. There were not enough local channels on the TV for news and regular programming.

It was very clean and very nice!

That the pool wasn’t open at the time it said it would be open because they were cleaning it. My daughter was upset that she didn’t get to swim before we had to check out. There also wasn’t any wash clothes. There was only hand towels and when we called to the front desk to get some there really was none in the whole place. Due to people ruining them I guess.

We enjoyed our stay so much. The room was clean, it was comfortable to sleep. I especially loved the bathroom, the shower was so clean and cozy. The breakfast had a lot of options for everyone, we loved strawberries jam for our pancakes. TV is big and has streaming services. It was nice to have facial soap.

Comfortable, newer, clean, in area with many amenities, safe, friendly staff, good breakfast with several options, free parking near entrance, nice fitness area; next time I'm in the area, I will stay here again!

pool was locked, but water looked murky, which is why we didn't ask about it being locked

Location was very convenient to nearby family. We got a hotel on very late notice and when we had not fully considered the timeline of our evening trip to the airport on check-out day, the staff was very accommodating and allowed as late a check-out as they could in order to avoid another night's charge.

Breakfast bar was missing some options by the time we got there.

It was clean and close to everywhere we needed to go. Also would like it if the breakfast hours were extended til 11 am

The beds were too hard for our liking and the pillows we not too comfortable either.

Staff was very accommodating!

The operation of the pool was unorganized it was no way to keep only 15 persons in that area when people we allowed to stay as long as they want when other guest wanted to utilize the pool as well.