I liked the things I have rated highly above. I appreciate the acceptance without charge of a broken wine glass. The response from Sarah at reception to my concerns was immediate and understanding. I also very much appreciated the fact that I could charge my EV from the unit. This was a great help as we had driven from the Kapiti Coast to get to TLL. A spa after completing the Tongariro Crossing was so good for the tired muscles and sore feet. We had booked a smaller unit but were upgraded to a two-bedroom unit at no additional charge which was fantastic. The motel is so close to the supermarket and mall, one can walk to the important shops.

The ceiling light bulb in the downstairs bedroom was a night light which was not suitable for the adult who slept there. We removed the bulb.

Although undergoing some renovations (which we were warned about) it did not impact on our stay at all. The apartment was on two floors with the bedroom upstairs and spacious lounge/kitchen/dining area downstairs - bigger than we expected. Clean and well equipped with a comfy bed. We used the pool and hot tub both nights of our stay (and the mini golf!) which were a bonus. Not much of a town to visit (though has a good sized supermarket) but we were using this as a base for doing the Tongariro Crossing and the location was well suited for this, as it is only about a 20 minutes drive to the park and ride. Lake Taupo is also very close by.

Turangi Leisure Lodge was a comfortable place to stay as a one night stop over on our drive from Waihi Beach area to Wellington. Sarah was very welcoming and the accommodations were as shown on their website - not fancy but clean and comfortable. We were able to use the kitchen to prepare a light meal & breakfast. Having several coffee shops, a restaurant and a grocery store a short walk away was very convenient. Good value for the price of a night's stay.

Traffic from the highway nearby could be problematic for a light sleeper, but closing bedroom windows and doors help remedy that.

We were in a comfy apartment which is like home away from home with all the necessary amenities.Everything was clean and comfortable.The hot water ran freely when needed.The motel is close to Turangi shopping centre.The motel staff are always pleasant and friendly.

Not the motels fault but there was a power cut just before 11pm. in the area so we didn`t get to see the end of the movie we were watching! No worries! Luckily we had our mobile phones to use as torches to be able to see to get to bed.Was one of the first times I hadn`t put a torch in my carry luggage for that sort of occurrence.

Although the facilities are old, our apartment was spotless and spacious, with a fully equipped kitchen, very convenient for cooking and, private shaded parking place. Free pool, jacuzzi, and mini golf.

A little bit noisy at night from the trucks on the highway. According to the reservation and the photos, our apartment was supposed to have a washing machine and dryer. Finally, there was no washing machine in our apartment, we used the shared washing machine free of charge, with powder provided by the lodge. The washing machine was only one and crowded and the dryer was very slow.

Big space with all commodities; very quiet at night. Nice personnel. Well situated for running, swimming pool nearby, some shops also; a pizzeria 50 m from the accommodation. Close to Tongariro area and Lake Taupo

When doing the reservation it was said "non refundable" but possibility to change dates. When receining the reservation confirmation it said "non refundable" and "dates cannot be changed". Needs to be checked as one may need to change dates if sick or else

Pros: Friendly staff that gave good advice about the area. Walking distance from grocery store, restaurants, and shops. Good amenities, everything that you need was provided. Located between Taupo and Tongariro so we were able to explore both places while keeping the same hotel. Cons: Mattresses just ok (if you’re bed sharing you can really feel the movement of the other person). When I went to use the tea pot, there was still old coffee and the filter bag from the previous guest. Glassware was greasy and not well washed.

It had a comfy bed and air conditioning. A good location. It had a spa pool and pool, but I didn’t use them but they seemed popular with others.

It would have been nice to have a bit for furniture outside to sit out on. There wasn’t any outdoor furniture for my room, but there were two picnic tables that were for use for all of the rooms. If you wanted to sit outside you’d have to take your kitchen chairs outside. Also, I had only one light bulb that worked in the upstairs room, and that was only if you switched it on at the side of the bed.

The property is located in a convenient place surrounded by local shops, New World and gas stations. It sits behind a local park area which is good for family walks then it links to the Tongariro River Trail which was nice to walk around. The property provides entertainment for the children like the pool, a gaming room and Mini Golf. We enjoyed the Spa it was nice to use at night after exploring the area.

The room was abit out dated but the front reception mentioned that they were getting an upgrade.

Our apartment was large and comfortable. Our kids enjoyed being upstairs in their own "room". The staff was very friendly, and kindly allowed us to do a load of laundry for free. The location is quite good: about an hour from Tongariro and Taupo, and Turangi village itself has a decent number of restaurants and shops.

The shower was warm, but had too high pressure and didn't drain very well. Given the long distance from Wellington, I would expect many visitors like us arrive quite late, but the reception is only open until 6pm, so it was sometimes challenging to get a hold of staff. The sound proofing in the room was thin, so every night we heard all the conversations from our neighbors' rooms.