The breakfast was great! When we checked in, we were asked what time we would like to eat our breakfast and an entire spread was awaiting us downstairs in the dining room! While Switzerland in general tends to be more expensive for traveling than other European countries, the value of this facility was well worth it. Everything was comfortable, the views spectacular and the proximity to the train station exactly what we needed. The staff went above and beyond, by holding on to our luggage for us, even after we checked out, as we had some more exploring to do the day we left.

While part of the charm of a small town stay, the lighting in the upstairs hallways was a little creepy later in the evening. Electronic door locks would have also been a plus, but over all we felt safe and comfortable as we used this stay as our home base for exploring the surrounding region.

The room was clean and located near the train station, only 15 minutes from Lugano. Unfortunately, we got a room on the street side, and it was loud all night with trains and cars. The air conditioning in the room was also very noisy. However, everything else was great, the staff were nice and the breakfast was good.

Top value. I chose this place because everything was booked in nearby Mendrisio and it was the only place still available. In fact it's a gem. The restaurant is amazing (and full of local people and families in the evening, which is meaningful) and my room was top. Plus, you can walk/hike to Mte San Giorgio from there if you're after breadthtaking views. It's some minutes from Mendrision with the train, and the staff let me the keys hidden outside for my late arrival. Highly recommended.

The staff was very friendly, the food was great both for the breakfast and the restaurant in the hotel, the rooms were clean, and the beds were comfy. Being right across from the train station was very convenient.

No elevator, but they did carry my suitcase upstairs, which I greatly appreciated!

Very friendly staff, same staff also serving breakfast. Also ready to make a joke and accept a joke back. All in all very pleasant and very recommendable. Very close to the station and Monte Generoso maintain railway.

Only to note, if climbing steps is an issue, the hotel has no lift.

Helpful staff great location in quiet non tourist type area on the lake with fantastic views perfect overnight stop over and great food in large restaurant inside or out high level,of quality and customer care

Noisy kitchen outlet fan outside window but it did go off when the kitchen closed

Quite a long way from motorway juction, although almost underneath it. (motorway) Car park is a public park just next to the hotel with a pass. Very nice room with excellent fittings. We had a fantastic Pizza in the restaurant and a good breakfast. Well worth another visit

Clean, comfortable, good size for room for our family (triple) had air conditioning even though it’s an old building. Location is excellent. Cleaning and restaurant staff were excellent. Close transport links (100m) and near to public beach (circa 500m).

Only downside we were not able to get the correct power converters. Not the end of the world as we used the USB on the TV to charge phones.

Climate of the place, nice location, friendly personal and amazing food.

You need to look at this pale a bit different. If you look repited service of network hotels it's not it. Here you fill history of the place and I really enjoyed the place.

Great location to train station. The mount Generso station was next to the main station. Great breakfast