The hotel restaurant is excellent. Loved all the historic charm of the building, and the chess table that was set up to play in a little nook on the third floor. It was a mini adventure to find it, we stumbled upon it by accident. Not the place to stay if trying to keep a budget low, but exactly right for a date night weekend.

Parking is definitely something I hope the hotel can address- there is no free parking, and while it doesn't necessarily need to be free, the hotel could opt to give a half of voucher of some sort to guests. It was a slightly unexpected extra expense for my partner and I (although that's also on us for not researching first).

1) my A/C was not working but maintenance came and fixed it quickly! 2) the front desk staff were awesome! Especially the young middle eastern gentleman! So helpful!

1) pillows were hard as rocks but I did not tell anyone so not anyone’s fault but my own. But out of four pillows, four were rocks. Most hotels, out of four pillows on the bed, would provide at least 2-3 different firmnesses. 2) at lunch one day at the J. Graham Cafe, I was chatting with a young Asian girl who was wonderful and answering my questions, when a female manager (dark hair, no glasses) came by and asked me if I needed help (I didn’t because the young girl was helping me just fine), but the manager proceeded to help me anyway and “take over” the conversation. The look on the young girl’s face was deflating. I felt the manager was degrading and devaluing the employee. I was embarrassed for the young girl and I was very uncomfortable because of the manager.

Great service from staff friendly The hotel is beautiful and love all the historical features

Rooms are a bit dated no rooms with a bath tub available. The bed and pillows were not very comfortable. The beds could use an update and some better pillow options. For anyone with spine issues just wasnt very comfortable. The carpets could use a good steam cleaning or replacement. They looked quite dirty and stained. A better coffee maker in room. No one answers the front desk phone. Maybe thats not a thing these days to get room service.

Beautiful property, well-maintained, friendly & helpful staff. Restaurant food was very good. Thoroughly enjoyed our stay and will definitely return.

We only give “excellent” to the most outstanding properties we have experienced. This hotel is definitely very good. Our only criticism is maintenance. It’s an historic property but that doesn’t excuse dusty blinds in the rooms, chipping paint in many areas, and stained or damaged fabric on furniture. I realize we are VERY picky (we are hotel owners). That being said, the hotel is a strong 8/9.

Beautiful historic hotel in downtown Louisville. Lobby is impressive. Great Bourbon and delicious food including their signature dish the Hot Brown.

Room was a bit tired and smelled of smoke (probably not recent but they were running central air). A hotel like this should have actual glassware not paper cups! The in room coffee maker made terrible coffee. You have to tip everyone. Limited food times. Breakfast doesn’t start until 7am and dinner/room service is only from 5pm-9pm.

Room was a bit small, but to be expected for a beautiful but older hotel design. The tradeoff was the bathroom, which was BEAUTIFUL and spacious. The restaurants and bar areas were exceptional in both quality and atmosphere. Lots of Kentucky Derby lore and The Brown Hotel obviously takes care to keep up the reputation for being a special kind of hotel. Very nice. The upper deck (rooftop) is amazing.

Check-in/out was fine, but a lot of aircrews kind of took precedence and made the experience a bit slower than one would like. The bar has a wonderful vibe and the whole check-in area exudes a pleasant "throw-back" atmosphere, but the prices at the bar were a bit steep... nice as it was, not sure the atmosphere matched the prices.

The lobby is beautiful and historic. We were promptly upgraded to a better room when a ceiling tile fell in our bathroom and shattered plaster.

Things you might expect of a historic hotel. When the music in the lobby bar ended you really could hear the loud disruptive music from the wedding reception nearby. Kind of ruined the atmosphere in the lobby bar. I dd not like that j grahms restaurant only offered a breakfast buffet. Would have preferred to be able to order from a menu. We did not stay because some in our party had dietary restrictions.

It really is a step back in time. Awesome staff, AMAZING food! The pianist playing some great tunes at dinner was icing on the cake! There are a lot of posters around to give you a full history. You must eat dinner and breakfast there. Sooo worth if!

The smell of the room was dank. But I understand the cost of maintaining such a historic building is an undertaking. It's close to a homeless encampment/riff raff, but have no worries. There is an armed officer we saw at the entry, so that was reassuring. Do the VIP parking. Worth the cost and hassle.

Gorgeous old hotel, beautifully maintained. Great security with key access floors. Lovely comfortable room. The Lobby Bar was great for dinner and people watching with a large wedding party going on upstairs. Brunch looked delicious but I ordered an omelet a la carte - fantastic food and service. Made a new Facebook friend of my server, Dawn. Followed up by a visit to the Louisville Slugger Factory, recommended by one of the Brown's concierge staff, was the perfect capper to my visit to Louisville.

The brown is a very old hotel; like stepping back in time. The rooms are very clean; bathroom’s updated; bed quite comfy. The food and drinks are very good and service is outstanding. From the guys out front to check in; to the bars and restaurants the customer service is very high level; you just don’t see it anymore. I don’t know much about Louisville; we chose the brown because it was within walking distance of the Louisville palace; so not sure how close it is to the entertainment area. Definitely recommend the brown

It’s dated but that is the whole point of the hotel