The decor on this place is amazing. Floor to ceiling windows, two sets that open to allow fresh air inside and the room was big enough for two people. It was very clean and well-maintained and the breakfast was typical German style breakfast which I love. I was unable to get the name of the woman that checked me in and out, but she was amazing and she gave me all kinds of places to go and visit and see and do and eat. She was a huge help in my stay.

There were only three things and they’re not dealbreaker by any means. One, was that there is no elevator and I didn’t know that ahead of time, so that’s my bad. Two, the shower was a little small. Three is the area. The area is a little sketchy I will admit, but I was there three days and whenever I went out, day or night, I felt perfectly safe.

Very nice staff , very gentle people, atmosphere calm , for People that needs to have peace and a good time at the same moment, You can buy good food, you can buy good cards apartments and more, but you can never buy humanity… You would’ve born as you were born, every person has his own position, his own hobbies, his own things that he loves for us. It was a moment due appreciate each other. You can notice that owner of the hotel was doing everything with passion and love. Thanks for all of you guys take care and hold on like that, I’ll be back. Thank you.

The staff, both morning and night, is amazingly fabulous. Wonderful hospitality! It is a short walk from central train station and also bus station (ZOB). The area was a bit rowdy at night as we were there during the Easter break. Plenty of food nearby and we especially love a bread shop, which we frequented for bread. Rooms are spacious. There is a lovely warm living room for our group to chill after a day of walking and sight-seeing.

Nothing. Wonderful stay. Didn't hear any complains from my group except one who like to roam about at night commented that he felt unsafe walking on the nearby streets at night.

The advertising pictures are excellent and was prepared to be disappointed but thankfully I wasn’t, what a cracking find. A super hotel tucked away down a quiet side street. The interior is wonderful with plush decor, ceilings and furniture, a very grand but cozy feeling. The staff are superb being friendly, helpful and engaging. We will certainly return on our next visit to Hamburg. The only slightly negative observation is that although in a quiet side street, the Main Street 250 metres away is not the most select area of Hamburg and might not suit everyone but for us we enjoyed the our stay immensely. A big thank you to all the excellent staff for looking after us. Danke Shon.

The Hotel is wonderful, some might not appreciate the location close to a very busy and energetic Main Street with lots of Middle Eastern kebab eateries. We found them delicious.

The property is very clean, decorated to period, well maintained. The staff is friendly and the breakfast has good variety.

Although breakfast has good variety, everything is scarce. Fruit, eggs and cold cuts mainly. Today the eggs were gone, had to ask for more; I took the few fruit slices left; and there was only one slice of some cold cuts. Not pleasant!

The location was perfect. The staff are all nice. The room is very comfy, bit pricey but it was worth it. I love the pillows and the blanket ... they are so soft!!!!

I would wish the breakfast is included when you book a room, or if there willl be charge, to not be 14.00 eur. I don't eat a super heavy breakfast and I feel that amount is pricey . Although, I must say the breakfast is really nice. It could use some little variations though

It’s very clean and well maintained, almost spotless. I was impressed by the cleanliness and attention to details. The proximity is a plus! Such a great stay!

The area the hotel is located in is quite seedy and intimidating for a solo traveler especially in the evening. My friends took turns to send me back when they heard I was staying in that area.

An unusual classic hotel quite close to the main station. The public areas, especially the breakfast room are very stylish and beautiful. We paid for a small upgrade and ended up with an enormous family room with lounge. Everything was super clean, the bed was very comfortable and breakfast was very nice. The staff were all very friendly. There was no problem with the area. I would definitely stay here again if I was visiting Hamburg

Nothing

About 10 mins walk from the train station. Quiet room. From the train station to the hotel - busy, bustling street , full of people, activities, especially kebab shops/restaurants, halal meat/food shops all the way. If you like kebab, heaven. lol lol

The breakfast lady either has memory issue or testing us for fun- asked us three times separately for our room number (one time to my husband and one time to me when my husband went to pick food and later one time again to my husband)....Zzzzzz and spoke friendlier & happily with Spanish speaking guests....

Nice and comfortable mid standard hotel very close to the train and bus station, making it ideal for a stopover when in transit / in Hamburg for just one night. Even though the area around the bus / train station is noisy and not safe, this street was quiet and felt like a good hideout from the surrounding area.

The general standard is not particularily modern but rather worn, in the morning there were quite some noice from the street with traffic.