Excellent size of rooms (interconnecting) with large seating area. Excellent standard of cleaning in the bathroom. Great sized pool, just be mindful that there are ladders only into the water if you have mobility issues. Lovely seating areas around pool. Very good value and service at the pool side bar. Valet parking provided and was fine, not sure if always the case but parking was on the hotel approach road and not out of the sun. Overall, good value for money and ideally located to get a taxi to nearby attractions such as the National Museum.

Our lunch order got mixed up and delayed in the bar. We were very understanding of this as these things happen but it was disappointing as it wasn't busy; the staff were lovely and apologetic however nothing offered to remedy the situation. Room carpet needs cleaning, furniture a little worn - we would have mentioned this on leaving but receptionist didn't ask us about our stay. Not the hotels fault, but some guests were not mindful of the pool rules and very noisy.

Wonderful Stay – Memorable Experience! The swimming pool was excellent and spacious, perfect for relaxing. The location had a cozy, welcoming vibe, and the staff were incredibly cooperative and approachable throughout my stay. As a first-time guest, I was pleasantly surprised with a complimentary room upgrade — a thoughtful gesture that truly elevated the experience. I would especially like to mention Prince, whose warm and appreciative welcome made a lasting impression. Thank you to the entire team for making my holiday so memorable. I look forward to returning!

Basketball court is not maintained properly.

I recently stayed at the Hilton Garden Inn in Ras Al Khaimah from July 4th to 5th, and it was a truly pleasant experience. We originally booked a standard double room, but to our surprise, the hotel generously upgraded us — a thoughtful gesture that made our stay even more enjoyable. The staff were exceptionally kind and friendly throughout our visit. Their warm hospitality really stood out and made us feel welcomed from the moment we arrived. The hotel itself was spotless, with a high standard of cleanliness maintained in both the rooms and public areas. Breakfast was another highlight — the variety and quality of the food were excellent. Everything was fresh and delicious, with plenty of options to choose from. Overall, I had a very positive experience and would definitely recommend Hilton Garden Inn, Ras Al Khaimah to anyone looking for a clean, comfortable, and well-run hotel with great service.

We arrived quite late due to the long drive and the hotel staffs from the Bellman to the Reception were very accommodative and assist to make sure that our check in was fast. We got to our room within 15 mins. from time of arrival. And I like that the Bellman even park our car so we don't have to worry about this. Perhaps this is normal service in the UAE, but in Malaysia where I come from, Bellman only park VIP cars :)

I cannot comment on this as I didn't have the chance to use the facilities or dining. It was just a very short stay. But we like the hotel location and spacious room very much.

usual hilton standard

The reception desk did not give me back my Emirates ID upon checking. They did not pass the information to give it back to me during check out the next day. When calling them after I get back to Dubai they confirmed having my Emirates ID but telling me they were unable to courrier it to me as the hotel has no contract with courrier company. Hard to believe that a huge hotel group like Hilton does not have a courrier servie working with them. They propose to send it by taxi at AED 200 cost. I managed to get my agent in RAK to pick-it up and send to me for AED 63 by aramex. Lack of communication between two reception desk teams??

Few things to know about this hotel. - the swimming pool is heated, which make it very nice in chilly weather. - no balconies on rooms, but you have a huge glass panels to view the surrounding. - no beach there, just swimming pool. No shuttle to nearby beach. - the breakfast open buffet option are really great. - prices of set menu items are decent. For example, kids chicken strips with fries, costs 30 AED. It was really tasty. - Billiard table and baby foot are next to the pool. It is a nice place to stay.

The service was excellent from check in time till check out. On arrival the Concierge was already waiting to take our luggage without delay, reception was efficient and changed my room immediately for smoking room although it was not requested for earlier. Surprise arrangement for my wife for her belated birthday with a cake. Every morning during breakfast we would be asked about our stay and if there is anything we needed. Check out time housekeeping team member helped with our luggage never said to call Concierge. Team members were friendly, helpful, observant, anticipated guests needs and very positive. They really extended service from the heart. Special mention to Natasha of Reception and Dharsarath from housekeeping for exceptional service. 5 star service in a 4 star hotel. Recommended and will come again in the near future

Nothing and that our stay was short.

The room was clean and comfortable. I liked the walk in shower and the generous range of toiletries. The room is located next to a small mall which has excellent shops; we got a lot of good buys there. There is an amazing fish restaurant close by. The pool is large and clean and the pool staff attentive. We had a good meal in the restaurant on the first night and again the staff were lovely. The valet parking was very efficient despite being very busy on a hot day. I would stay here again.

On check in my sister shared her Hilton club number and we asked if we could have a room upgrade or even just a room with a nice view. The receptionist said that this could all be achieved. However, on entering the room we had been given neither. I would have preferred honesty.

The hotel is really well laid out with lots of space. The pool is huge and the loungers were very comfortable. The pool bar meals were great value for money and the breakfast had lots of different options. The staff were all very friendly especially while checking in.

some construction noise during the day from the renovations, but it wasn't unbearable and it stopped around 6pm

Beds are comfortable and quite place

In the morning when im back to room i called the reception requested for a late check-in. And he hold me on phone after 15 sec approved saying no problem we can check out 2pm onwards. So later around 12:30 they called the room from reception and said “sir time to check out now when you are going to check out?” I said that in the morning i called you guys for late check out and you said okay no issues. Now you waking me up to saying why am not check out by 12pm??! So they have no proper communication and handover in reception i can say. The rest of all the things was good. Whenever i come to RAK preferring to stay there. But last time this happened. Hope will not happens again thank you 🙏🏻