The Hotel is extremely, efficiently run. Nothing is too much trouble. Cannot fault the cleanliness. The breakfast options are brilliant, and they even provided a packed Brekkie for our hike up Ben Nevis. So much choice. The Staff and service here are excellent. You didn't have to wait many minutes to be seen at any time of the day. We had dinner on two nights of our stay, and the food was delicious. So much choice, and really tasty. We will definitely be staying again. We cannot fault the Location, because it is so peaceful and beautiful here, but it is a 40 minute walk from the Centre of Fort William.

Nothing to add. Couldn't think of a single thing.

The staff was so friendly! They were super helpful, kind and sweet.They made sure you enjoyed your table for breakfast, Always in for a little chat… The room was very spacious, even though we didn’t have a view on the water, we could still enjoy it during breakfast and dinner. Plenty of windows to let some fresh air in. During the day (when a storm hit Scotland) they made sure we were comfortable. I enjoyed a lovely tea in the lounge with a book.

Everything was just amazing! Just a little tip: There was no cheese at breakfast. As a vegetarian I would have loved a slice of cheese for my toast.

We were given a warm welcome on arrival, later than expected due to protracted delays on an already long journey. The understanding receptionist kindly changed our dinner reservation to a later time without fuss. Our rooms were clean and well appointed, at the rear of the building, with a view of trees on a steep banking, as described by the hotel at the time of booking; we were happy with this quiet position away from the road, meaning that after an excellent meal we enjoyed an undisturbed night's sleep. Breakfast was also very good, with a tremendous choice on the hot and cold buffets, and friendly staff on hand to serve hot drinks and toast as required. Would definitely recommend, and wouldn't hesitate to revisit Clan Macduff Hotel

The view, the room (we had the balcony), the staff, the service and the food.

The bathroom, the tap on the sink doesn't allow you to wash without a major mess, the shower was a bit antiquated and the water temp wasn't consistent. I left without taking my medications, which I left in a bedside cabinet, I called as soon as I realised my mistake and was disappointed by the lack of assistance, I explained what I'd done and where the meds would be, I was told they would check and could I call back in 10 mins, I called back, to be put onto someone else who thought I was calling about a booking, then they said, they'd check and call me back, this didn't happen so I called again only to be told no meds had been found! Maybe I expected too much as this was my own fault!

The staff were absolutely wonderful, attentive, and professional. We were always greeted with a smile and a warm greeting. In the restaurant, the wait staff were always scanning the dining room to make sure everyone was happy. The breakfasts and the dinners were excellent. The room and the hotel itself was very clean and the bed comfortable.

This is not a complaint, but a FYI: The rooms do not have A/C. Considering the weather in the Scottish Highlands, that is totally understandable. But if there is a heatwave in the summer, it is something to be aware of.

The hotel is really conveniently located just outside Fort William, perfect for going to Glencoe or north to Loch Ness and Inverness. It is modern, clean and really well maintained with modern amenities. Beds were really comfortable and the room was spacious. The staff are extremely friendly and the breakfast buffet was varied and really tasty. The hotel were able to accommodate our request for a toddler bed in the room and breakfast for our child for a very minimal additional cost. The view from our room across the loch was stunning. There are plenty of free car parking spaces in the hotel’s private car park.

Nothing!

When I booked this room, I only looked at the room photos and the fact that it had parking - and of course the rating. I was pleasantly surprised with the lovely view of the loch, friendly staff and very good restaurant. All the Scottish details such as the clan tartan map on the walls were also a lovely touch. We had dinner at the restaurant too and the whisky selection is incredible, along with very good food. All in all a memorable stay.

The view was the wow factor...took my breath away. The room was perfect , a nice big bed, just everything you could ask for. The staff were so attentive and friendly, love the fact it is family run and not a franchise.

The only negative for me personally as I have mobility issues was the bath was very low down... I would of like to have bars higher up but it was OK as I was able to use the shower as it had a bar. Not really a dislike , couldn't fault the hotel, just a lovely stay.

Staff were very friendly. Room was large, comfortable and had great facilities. The views from both the room and the restaurant were stunning. The breakfast was great with hot food - bacon, sausages and fried tattie scones - as well as plenty of veggie options. The orange juice ran out, when I asked for it to be refilled they did it very promptly with a smile. And they had a nice cat called Archie who can be found in reception.

Some tiny observations that could make it better and would not put me off staying again. Very minor things with the room. There were a couple of spotlights out in the bathroom and the carpet in the room was also looking a little tired. Could also hear the person in the room upstairs sliding drawers open and shut. The music in the hotel bar at night was also a bit on the depressing side, they could have done with something a little more upbeat.

The location in the suburbs of Fort William is excellent for exploring Scotland. The check-in process was quick, and the staff was very informative and friendly. There are plenty of parking spots in front of the hotel to leave your car overnight. The view of the loch during breakfast will make your day. Breakfast offers a variety of food and drinks, all tasty, and the staff is friendly. The room was clean and spacious. The additional heater was useful for quickly drying our clothes. The beds were very comfortable, on the firmer side i would say.

the warm food was consistently too cold each day, so it would be good to make some adjustments