Quiet location, in the outskirts of Strasbourg. A tram stop to the center is 10 minutes walk from the hotel. Appartment on the 4th floor was bright and spacious, has a kitchen, microwave oven, large bathroom. Perfect matress, big smart tv. Lovely lady at the reception desk on the first day, warm and helpful (thank you!)

Location might be disappointing for some, since you need at least 30-40 minutes to get anywhere in the center by public transport, which on the other hand is reliable and frequent. Bad smell inside the bathroom, like dead fish and urin, but gets tolerable if you open the windows for a couple of hours. I wouldnt consider this as a dealbreaker since there are 2 doors between the bathroom and the main room, which makes things a little better.

The place is conveniently located and offers ample parking. The staff is delightful, and the apartment is exceptionally cozy, immaculately clean, and fully equipped with all the essentials for dining. It comes with Wi-Fi, a TV, a phone, a refrigerator, a microwave, a dishwasher, a pristine bed, and a high-quality sofa with a real mattress. Additionally, there is a spacious terrace with a table and chairs, perfect for al fresco dining when the weather allows. Notably, this location is not just welcoming to pets but also readily provides pet-friendly amenities such as bowls and more for our four-legged companions.

Once you've overcome the initial surprise of realizing you'll be spending the night in a senior care home, and after opening all the windows to freshen up the apartment, the atmosphere becomes tolerable. However, there are lingering unpleasant odors in the toilets, which can be quite overwhelming. It feels somewhat strange to use a restroom designed for seniors or individuals with disabilities, especially when the bathroom, equipped for disabled individuals, is where you find the experience a bit peculiar.

I came very late and no prob to check in. Booked it only a week ahead. Very good price. Clean, spacious. It is in principle an elderly residence combined with hotel, so super quite. Went for a run at night in the forest close-by... and only 10m drive from the European Parliament. The furniture etc. is not the most modern type but for example bed was really confortable. In short - great value for money.

The room was very spacious, the bed very comfortable and although I arrived before the official check-in time, I was able to occupy my room.

I was unable to pay the tourism tax by card. Have cash with you!

Cosy

Extra tax to pay???

Very good staff and facilities.

The location was pretty far.

Clean room

The hotel is part of an elderly care and quite surprising

We stayed in Zenao for 5 days to visit the cities of Strasbourg, Colmar and Baden Baden through the Christmas period. The residence is within an retirement home so all of the facilities are not to be used by the people staying in Zenao but by the residents. This was a disappointment as we needed to wash our clothes and we were not allowed to use the washing facilities. The apartment was comfortable and big for the 2 of us and our small dog. Very modern facilities, and really calm environment. Sadly the kitchen did not have enough equipment, something that can be solved easily by buying a few extra things like a colander for draining pasta or a few frying pans. They also did not leave us much toilet paper or dishwashing liquid. We arrived late in the evening so next morning we had to rush to a supermarket to buy the things we needed. Overall ok experience, but it could be easily improved with a few extra things.

Get a few more things for cooking like a colander for pasta and at least one frying pan. Leave the apartment for the guests with some rolls of toilet paper and dishwashing liquid (Odalys does this already). As it is an accommodation were people could stay for long, please leave some cleaning equipment! We had no dustpan, broom or anything to clean and sweep the floor which of course after so many days started to feel dirty (the floors in the apartment were not properly vacuumed as there was dust and some cobwebs). All of this is very easy to solve, as, as I said before, the place is nice modern and in a quiet area but within easy reach of the city centre.

The house was big enough and had a huge terrace.

The building is actually an ospice for elder people. This means that the apartments are built and equipped thinking on their needs, which mean that, for instance, the bathroom has a part that works as shower without courtains so that the floor got easily wet everywhere. Distance from the center can be a problem above all if you plan to go out for the night.

The room was OK.

Cleaning was not to our usual standard. Lacking of basic things like a proper knife. If you are going to clean the kitchen utilities there was nothing to use to do the dishes.