The whole place is beautiful with extremely kind, friendly staff.

I booked a room which said bath in bathroom which I needed for my husband who has an injury and can't stand for long periods of time. On arriving into the room and seeing no bath I contacted reception to ask to be moved given the fact I had book the room because it advertised a bath. I was told no rooms except the suites had baths and it was essentially false advertisements. We couldn't be moved due to all the suites being booked for the weekend! I was disappointed but also annoyed due to it being a medical issue we required the bath for otherwise I wouldn't have bothered with this room at all.

The food here is great and the perfect location for what I need! I have been here 2 months in a row so far and will be returning monthly for business. Friendly and helpful staff, couldn't ask for better service. The bar area is a nice chill out area where you can chose to eat in the restaurant or wherever you decide to sit at your own comfort.

Unfortunately my first room had a window issue and was extremely noisy, maintenance came to have a look immediately and parts were required so I was upgraded to another room, Unfortunately in this room the toilet did not work properly but I got by and I'm sure they would have been more than happy to get this fixed but i didn't mention this until I checked out. I was planning to use the gym but when I went in to have a look it was pathetic considering how nice the hotel is, I used a local gym instead.

Fantastic hotel. Staff couldn't do enough. The rooms are lovely. We had a king and it was a good size, tea, coffee, sky tv, dressing gowns and slippers and extra towels in the room. The only one thing and why it wasn't a 10/10 as I had the mushroom, artichoke, chicken meal and it was not nice, the mushrooms tasted pickled and seemed odd flavours. The sauce it was served with was odd too. Cost me over £60 and my partner didn't eat it all. The menu is slightly on the high priced side to not refine the quality. This is no reflection on the rest of the menu as it could be much better but I we both just felt it was a very odd dish all together. Great stay other than that. The hotel looks modern and is cosy from the moment you walk in. Would recommend for staying!

The whole ambience of the hotel and the exceptional ,helpful, friendly and cheery staff was an experience very worthy of top marks in our estimations. The food was evidently freshly prepared and tasted delicious and once again an applause to the waiting staff for being so informative and attentive. The owners should be proud of all their staff at the Dakota at Eurocentral, Motherwell as they deliver an excellent standard of customer care and hospitality.

Perfection doesn't exist and like all other hotels one can expect a chip on the paintwork, a broken blind cord and perhaps a stain on a carpet if being microscopic but overall there was nothing we didn't like or worth having a rant about

This is a very comfortable stylish hotel and we were made to feel very welcome by staff. It felt very cosy on a cold winter’s night and it was incredibly reasonable for the room and for the delicious meal we had. The bed was very comfy and the room was spacious. We were there for a very quick stay and would have liked a bit more time to just chill in the comfy reception area with the roaring fire and relaxed surroundings.

The only things I would comment on was the dining options and the shower. I was with my son and we both just wanted to grab something quick and light to snack on as we arrived around 8pm but there was no bar food and only option was to dine in the restaurant (or room service but we couldn’t find a menu for that and we didn’t really want to hide away in our room). The meal was exceptionally lovely but we were tired and it all just felt a bit too grand for what we needed. Not a complaint as such because we were looked after very well and it was our decision to try the restaurant rather than opting for room service. The actual shower was lovely but it was an accessible bathroom and the floor seemed to take some time to drain away which was just a bit fidgety.

The staff are all exceptionally friendly Our meal was beautiful. The bed was comfortable The shower room was spotless with nice toiletries Wonderful shower

The sky control didn’t function completely- I let reception know The lampshade on the desk needs replaced The room was very cold when we arrived it took to the middle of the night to heat up The bar area was cold too - we left after one drink as a woman at another table ( high tables) was perhaps drunk and had started swearing loudly.

Very easy to get to. Large car park. Just had to enter number plate at reception. We had 3 double rooms. 2 of them were connected which was great. The rooms are big and connecting them together made it great for the kids. Ensuite were decent size as well. The single beds were small doubles and the double was king I think. We spent the day looking around Glasgow. Night here. Didn't try the restaurant etc. Thank you for a good stay.

Some of the features had started to age and the repair work is not to the same standard

I like the lay out of the room and the space within it. It had everything we needed and we didn’t feel like we were tip-toeing around each other when walking around the room. The style of decor was lovely and the quality of the linen was brilliant.

If I was to be really picky I would say that room service closing before 10pm was a bit disappointing as we always like to order some room service after a night out. However, this didn’t impact our stay as we got food delivered from a local takeaway! If that were not to be an option, it still wouldn’t have impacted our impression of this beautiful hotel since the quality of the room and service was excellent!

Lovely looking hotel close to motorway good parking. Good value hotel.

Stayed in many hotels over the years but never needed to pay £50 upon checking incase we wanted any extras!. Hotel debits you £50 on your card as a sale then refunds a few days later if you havent had any extras. But upon check out reception staff tried saying we had had two breakfasts which we had not. But no apology from reception she said she would investigate it. Didn't impress us on check out to be honest

There was a problem accessing any of the TV channels. Rang down to reception and the matter was dealt with quickly and we were supplied with a new remote. I also loved the comfy armchair in the room and the shower

Maybe I'm simply not used to it but the mood lighting was a little too low and I wasn't too keen on the thick heavy curtains drawn across the front door.