The hotel was convenient for visiting my mom and we tried the restaurants on both sides of the hotel, which were good. Breakfast was decent, but the first day, they had run out of several items. Our room was clean and had a great view of the lake, which the nice man at the desk told us he was going to give us. The staff was helpful, and seemed like they had been around the hotel a while.

Sink only dripped and was not fixed, breakfast could be improved, It could use updates in some areas, but overall, it was functional and convenient.

Hotel appearance is welcoming. Room felt very comfortable. The beds seemed extremely hard initially, but were actually very comfortable. Thankful to have access to a tub. Wonderful to have a pet friendly atmosphere.

The toilet was too low and grab bar would be more effective in a vertical position by the front side of the tub. Breakfast had many cold items. Coffee creamer consistence like glue. No indoor pool or hot tub.

All in all, everything was very nice.

Breakfast wasn't good. The bagel toaster did not heat properly. The biscuits were cold n hard as rocks, gravy was cold. Coffee was extremely strong You had one of the west side entrances closed, making it some difficult for an out of towner unfamiliar with the area to get back on the property.

The room was clean and comfortable, very spacious. The fitness center was OK. I traveled in the fall season, so I couldn't use the pool but it also looked great! It is Pet-friendly, which was a plus for my family! (there was a fee, but good to be able to travel with our furry ones)

The Fitness Center only had a pair of 40lb, 45lb, and 5lb, missing all in between those weights.

They had a working pool and workout room the bathrooms were so nice. The two workers who checked us in Friday evening around 7:30 were so friendly and informative

The last night of my stay there was this heavyset African American woman who had a bad attitude. I didn’t know that the pool was closed due to an approaching storm so I asked her if there was a specific key to unlock the pool and she rudely answered my question and asked if there was anything else I needed she didn’t have great customer service

The service desk customer service was very kind and courteous.Always making us feel welcomed every time we were there. The room was super clean and housekeeping stopped by everyday to clean my room leaving it with a beautiful cleaning smell. It was a good experience for me.

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My son and I loved swimming the pool and hot tub. The shower was amazing. Very comfy bed. Breakfast was yummy. Staff was polite. Pretty set up as you walked in.

I wish it had scrambled eggs. Room was great other than hearing the room above us. Their was some stains on the pull out bed mattress and sheets. Other than that it was good.

The room was clean. quiet, and comfortable. The staff was friendly. The lobby and hallways seemed well kept. The courtyard is pleasant. The location makes it easy to get around town.

A couple of small maintenance items needed attention in the bathroom, but nothing that caused problems. Turning on and off the highway can be challenging due to traffic.

The staff at this location are amazing! Chauncey in particular went above and beyond for us! He was always helpful with a big smile and a positive attitude even when he was the only one working and very busy. He is an asset to your company and I hope he is considered when options for upward movement within the company become available. Thanks for a lovely stay!

Staff was awesome! Everything was great other than the mentioned above

Breakfast was horrible and I only say this because I saw the kitchen man use his bare hands to restock the sweets! Another down was, checkout was at 11 but I was woken up at 8ish am with bangs at the door(woke my kids up scared), only to ask if I’m checking out today! They should know. Then even when I said yes at 11 she came back two other times before 10am!