Very nice property, ocean front room with beautiful views, room was very spacious and comfortable

You need to be quick to get on elevator, doors shut very quickly

The hotel has beautiful amenities, from the pools, indoor and outdoor, gym & restaurant. The room was fabulous. A kitchenette w/full-size appliances, and comfortable living room. Excellent daily housekeeping was wonderful. The front desk was also very friendly! The location is wonderful, rooms are nicely updated and guests quiet and respectful of others. Quite enjoyable!

The music at the pool. Since it was September, pretty much everyone there was over 55 and the dj was blaring rap music at 11:00am. He needs to read the room and play 70’s-80’s, BeachBoys, reggae or yacht-rock beach music, not nightclub music. I also think the hot tub should be in the adult pool area, not the children’s.

room was nice. ocean view was nice. service staff were nice.

parking was limited, the few spaces under the facility could have been lit better. this is more of a reflection on the fellow guests that were staying there than on the hotel itself, but they could have been reminded to be more respectful of others especially when their kids were playing kickball in the hallway. also what the desk staff could have done better when asked if another room was available would have been a little more accommodating or at least open to listening to my request.

I like the room i like how the balcony was spacious if it was the summer time we could sit outside and watch the outdoor pools that looks really nice and fun i like how the kids can be in the living area separate from the room the sofa-bed wasn't raggedy the bed wasn't comfortable but the sheets and the pillows were comfortable also the bathroom was spacious with the jetta tub was really nice and comfortable

The pool had children choking because it was way to much chlorine in that pool a lady and i had to pull our children out of the pool also it is the winter time i think the pool should have been a little warm it was really cold so i only got my feet wet my kids could barely enjoy it because it was really cold

Ocean front with balcony, comfortable beds, big bathroom. Concierge, Uncle Frank was a breath of fresh air. He was extremely helpful and very knowledgeable! He made us feel very welcome!

Couch was horrible, very uncomfortable. Didn’t like layout. Too dark in living room. Horrible upkeep- fingerprint smears all over elevators, food and dirt on floor and seat cushion pushed off of bench in elevator area the whole week we were there. Little things that would have shown attention given to cleanliness. Housekeeping only made one bed two times during our 7 days there. Broken screen door on balcony. Little things that make a big difference.

The hotel itself was located nicely around good restaurants and close by jolly rogers which was good for my kids. Its also nice that they have 3 pools total. 2 outdoor ones and 1 indoor , the latter being useful during rainy days. And when we got checked in, we had the corner suite which was so spacious and has a lot of storage areas. The view was outstanding as well since we had more windows to see the beach and ocean.

Not a total disappointment but I wish the pools and pool areas were more updated.

The suite: The full kitchen and living room, whirlpool tub, ocean view, bed was too comfortable. I slept😴 most of the first day there 😆 but well needed! I always say to me hubby when it's time for a getaway (hotel stay)... take me to the clouds (referring to the plush bed) and that I received!

The only thing I didn't care for was the rain shower head... if you're not wanting to get your hair wet, then it makes for an uneasy shower.

It was a very friendly staff especially Philippe. Always smiling, always pleasant, and very helpful.

The only complaint is that I guess due to humidity the doors stuck so the first night there, there were kids on the same floor as ours and every time they closed the doors they slammed the door. This went on for about 2 hours.

beautiful property/ ocean front/ very clean/ staff were wonderful couldnt be more helpful. had a problem with my door not opening and they called maintenance. he was up and had it fixed within 5 min. when i thanked him he said its absolutely no problem. thats my job. then he checked my card to make sure it worked. it was a battery issue. i trued to give him a tip and he refused. said buy your grandson a toy on the boardwalk!! what a great man

nothing

The room was amazing. We loved all the extra space, bathroom was a great size, beds were very comfortable, the deck was a very nice size. We didn't use the pool but it did look very nice. We only went to the beach for a few hours one day. (Weather was not good for beach). Staff was very friendly.

My only problem was the coffee cups are too small. (If that's all I have to say bad you got a great thing going).