1- Location- Within 10-15 minutes walk to the Basilica and the Grotto 2- Clean and well maintained 3- Front desk staff- Karina, Audrey and Tanya. Very accommodating and friendly. tries to help as much as possible 4- Connected/ works with Carrefours Cafe around the corner with well priced but excellent food and staff

Poor breakfast selection. Same menu for the 5 days I stayed . In Booking. Com site, I was booked fora room facing a garden/ courtyard. I was refused on check in as there was not really a proper garden per front desk . This to me is false advertising.

location is fantastic. the staff are very kind. thank you joaquim especially who works the night shift. rooms are clean and water pressure is fantastic.

the table is slightly too close to the bed which renders the chair unusable, but only for the small room. also, need to ensure the door is locked before leaving the property! sometimes the door doesn’t fully latch.

Excellent service, great location, comfortable room, and the bathroom was clean and tidy. The staffs were amicable and helpful, especially Carina, she is amazing. This is my first time visiting Lourdes and feels at home. Might be good to encourage all staff to learn English as a general language that is used by most tourists who are visiting Lourdes.

The staff are extremely friendly and helpful. They go above and beyond to accommodate before, during and after your stay. Carina is the best

Having a fridge would be helpful but other than that nothing else

Breakfast was very overpriced for the quality of food available. Would not recommend.

Room smelled strongly of smoke. Not sure if requesting non-smoking room was available but would definitely check this for future.WiFi only worked in lobby.

it was close to the grotto n to the market

It was very close to the Lourdes Sanctuary

It's a bit hard to find.

happy & helpful staff. located close to Sanctuary.

nil

Beds was lovely and comfortable. Staff were amazing. Location was great

Breakfast

staff were very friendly and helpful

centrally located, staff very helpful, close to everything.