Fabulous facilitation by all staff to assist us as we flew in from Cape Town on an early flight arriving at 10 and rushing off to a function starting at 11. They ushered us in and gave us our room with an early check in to change and make it on time to our function! That’s the best hospitality we ever experienced. Then they graced us with a late check out as we went out to visit Decorex in Sandton before leaving for home. The butler service is amazing and instantaneous. It was truly home from home as we used to live in Hyde Park near the Saxon.

Breakfast was fabulous. Coffee lounge near the pool gorgeous as usual as we have come here time after time over the years and held family functions with absolute perfection. Highly recommended.

My stay at the Saxon Hotel was nothing short of outstanding. It was luxurious, comfortable, and filled with thoughtful touches throughout. The food was amazing, the breakfast absolutely top-notch, and the hostess made the experience even more special. Every detail was perfectly executed — truly a five-star experience!

Absolutely beautiful stay at the Saxon Hotel. Pure luxury, amazing food, thoughtful service, and a wonderful hostess. Everything was just perfect — there was nothing I didn’t like. Truly top-notch in every way!

The staff was wonderful and very professional especially Yolanda , the environment was classical , the welcoming experience was priceless from the gate to the reception well coordinated - the interior architecture was unmatched very beautiful them . the staff provided first class service - I am well travelled and this experience was priceless .

They should fire the chef I cook much better then him or her - I didn't enjoy the food . I expected a jaccuzi bath?

We loved the tranquility of the gardens and pools. We loved the fact that this property is a hidden gem in the center of sandton which made us feel like we were in the middle of a forest, and not a large city. The High Tea was a most memorable and delightful experience.

It would've been better if we had a little tea and coffee station within our room.

The breakfast was excellent and dinner at The Terrace was also great. Great service. The villa was fantastic and the butler service was exceptional.

The only negative was dinner at Qunu, which was a disappointment for the price. A limited menu and the main meal I had was not a five star experience.

The location of the hotel is in one of the most beautiful areas In Johannesburg, the property that surrounds the hotel is just stunning, the room was so spacious and nice, the staff was so lovely and helpful, breakfast was delicious, everything was great.

Nothing to say

The hotel is gorgeous and the staff excellent. It was more formal then other hotels we stayed in and the staff were in the main very friendly.

I booked two suites with garden terraces. Our friends terrace was very pleasant but our was terrible. We would not have sat out because we were looking straight at a large broken manhole and pieces of concrete that were just lying against the wall

Everything about this property was excellent. The staff (a team really) treat you like family & are the best we have experienced - superb! The rooms & all facilities are exceptional.

We could not fault anything during our 7 night stay

The hotel grounds are beautiful. They're an oasis in a busy city. The hotel is beautiful, well maintained with friendly, professional and capable staff. We felt looked after by people who couldn't do enough for you.

Nothing.

Staff & hospitality

The food at the restaurants (Qunu & Terrace) was disappointing especially in regards to dietary requirements/ allergies