From walking through the front door into the reception, to walking up the gorgeous stairway to our room and then entering our lovely large room which is decorated in black & white the whole experience was fabulous! Staff are so friendly and helpful. The bathroom has showergel, shampoo, conditioner and hand soap in lovely dispensing bottles. Breakfast was exceptional! It was a complimentary continental although a cooked breakfast is available for £10. The continental consists of cereals, toast, jams, honey & hazelnut spread, orange & apple juice, yogurts, fruit, crossiants and pastries. Freshly brewed coffee & tea. Also the little pack in the bedroom consisting of toothbrushes, toothpaste, ear plugs, razor, vanity set & eye mask was a lovely touch.

Can honestly say there was nothing to dislike

I visited Newcastle with my son to celebrate a special birthday and visit the Mountains of Mourne. Kevin at reception was super accommodating for a few special requests we had! He was most welcoming and helpful in advising us on things to do and places to go. The hotel is very comfortable with an excellent history. The room was far bigger than we expected and was effectively two rooms in one. It's location in the Main Street is also great and free parking was only a couple of minutes walk away. Breakfast was lovely. Atmosphere was very relaxing throughout our stay. Would definitely stay there again and have friends planning on staying there too following our experience.

Nothing.

The access to the room was fine as there was a lift, however we were furthest from reception, and we had lots of luggage. The staff offered to help, and they were very attentive. The continental breakfast was excellent, as was the cooked breakfast menu, although we did not use it. The room was excellent, and the parking turned out fine as we found a spot in the road behind the hotel. The main street restaurants were easily accessible and the seafront was very nice. Could have spent more time in Newcastle. The bed was huge and very comfortable

Many fire doors between reception and the room, but after being offered a change we decided to stick where we were.

The real joy of the Donard is the the lovely staff who were fun, efficient and very kind. Our room was unexpectedly large with the bonus of a separate bedroom which we used as a dressing room. Best shower of our trip too. The continental breakfast was good. Location can't be beaten. This is a very comfortable, friendly and nice place to stay. Not luxurious but some lovely touches - like the complimentary sleep masks and ear phones (which we didn't need as the curtains screened the light and sound out well.) A great base for the beautiful Mourne Mountains and the beach.

Great location and wonderful staff. This was our first time staying in a hotel with our dog and we were made to feel really welcome from the moment we arrived. This is a truly dog-friendly hotel, not just dog tolerant. Bowls and a bed were provided and we were able to bring her down to breakfast with us. Our bedroom was really spacious and spotlessly clean. Continental breakfast was included and was a lovely start to the day. Its central location was perfect for exploring Newcastle town as well as the local area. We’ll definitely return and I would recommend this hotel to anyone.

Some traffic noise at night and from the bar downstairs, but that’s to be expected given the central location.

Location is amazing. Right beside the beach, plenty of restaraunts in walking distance and nearby car park. Dog friendly room, they left a comfy dog bed and 2 dog bowls (our dog loved it). On checking in we had a massive room with a lovely big window and a lovely check in package to include toothbrushes, toothpaste and other toiletries. Smart tvs with Netflix etc.

Very little. Beds and pillows were a little hard but this didn’t impact our stay. There was no one on the front desk to check out despite ringing the bell and we couldn’t find the express check out box so we left our key at reception which we didn’t feel entirely comfortable about

The staff where amazing!! From the minute we arrived until the moment we left they couldn’t have done enough, straight away we felt comfortable. The rooms at so specious and open and the beds are so comfortable. Breakfast was beautiful and even nice surprise that it was included in your stay. It was my partners birthday and the staff had banners up for him in the room. Couldn’t fault our stay at all, we’ll DEFINITELY be back :)

We were at a wedding at slieve donard spa but decided to stay here instead due to budget. What a beautiful hotel! The staff were lovely on arrival, at breakfast and check out. Possibly due to some works goin on outside the hotel, there was a package left in the room with ear plugs, eye masks, toothbrushes and paste etc. Such a lovely touch and came in useful! The beds were very comfortable. The continental breakfast had what you need for a quick basic breakfast. Good location too. Fab for the price. Highly recommend!

Wish there was a hot breakfast but that's just personal preference and maybe a more updated bedroom lock system as its currently key and chain.

Very central location within walking distance of everything you could need. Staff were all very friendly and helpful. The hotel has a nice feel about it. The bed was very comfortable and the bathroom plentifully stocked as was the tea/coffee station. Another lovely touch was the little supplies pouch with toothbrushes etc just in case you’d forgotten anything. It was my husband’s birthday and they had put a banner up for him. The shower was powerful and there was lots of hot water. Breakfast was good.

Rooms are a little bit tired and in need of a spruce up. The windows whistle in the wind but it was quite a windy night. The curtains were nice and heavy so we didn’t really any draughts. The door rattled every time another guest closed theirs.

The service was fantastic. Not knowing much about Newcastle I initially thought I had booked a room in the Slieve Donard Hotel. My partner pointed out the error but was happy to go ahead as it was cwell within walking distance of the Slieve Donard hotel where our function was. I was however a little apprehensive. There was no need to be. The staff were fantastic, the place was clean the room was a great size, and the continental breakfast was more than adequate. .overall however I would have to say it was the friendliness of the staff that made this visit stand out.

There was nothing I could say that I didn't like. There is no parking at the hotel per saw, but we were able to get parkred close by without a bother.