Took mum for her birthday! Hotel is in a perfect location on the promenade, the donard carpark is located directly behind to leave the car! Staff were attentive, down to earth and good service all round from hotel to bar! 10/10 Cocktails were to die for tried multiple variations from the menu all were 10/10 Food we had fish and chips honestly value for money and flavour was amazing actually perfect and portions were massive 10/10 The place has everything, super boujee our room had a sea view and comfy beds we loved it! The pub and beer garden is a super edition, Taylor Kerr the musician was super really added great atmosphere!

We got a lovely big room with a view of the mountains, if you lay back on the bed. The shower, bathroom, bed and everything else were of a good quality and it was spotlessly clean. The bar is lovely for drinks, the breakfast was also nice.

Parking is a little annoying as although there is a big free carpark nearby, we struggled for a space. The hotel seems a little understaffed and we had to make a request 3 times for something as staff seemed to be covering reception and the bar. All the staff were excellent however and really went the extra mile - perhaps someone phoned in sick, but definitely needed more people on.

The hotel was wonderful. Loads of space, towels, tea and coffee in room and very clean. Accessibility was good, short walk from the car park and also Hugh McCanns where we had been attending a wedding. We had stayed for a wedding and between the 7 of us we had no complaints. Breakfast the following morning was good, lots of choice and staff were pleasant and got through alot of people quickly and efficiently. We would definitely stay again maybe a sea view room and be able to enjoy the views. Though the room we had to the back of the hotel was lovely a quiet.

TV was hard to work but given it was early hours of the morning I give up lol. Thought I had booked a sea view family room but our room was nice and quiet.

From the moment we walked in , the staff were so friendly, especially Sarah at the front desk. We were there with my friend who was unwell and wanted a night with the girls. They couldn't of been more accommodating, rooms were lovely and beds so comfortable. They left a lovely birthday plate in the room. The breakfast was great , huge portions. a special shout out to the night porter also having to deal with me and my friend when we came back after a night out ... Will definitely come back . Thank you

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This was our first stay at The Avoca Hotel. We were greeted with a warm welcome and showed to our room, we had a super king-size bed it was sooo comfy. Room were spotless and spacious, tea/coffee kettle hairdryer etc and a really great walk in hot shower. We had dinner and breakfast at the hotel both were delicious! Highly recommended the mussels and large fry. All the staff were so friendly and a pleasure to meet. Will definitely be back.

No complaints at all

The rooms were spotless and the beds were so comfy. We have stayed here a few times and wouldn't pick any other hotel in Newcastle. Had dinner here 2 and the food was exceptional 😋.Staff were lovely helpful and friendly can't wait to come back again soon 10 stars all the way

I can honestly say there was nothing we have stayed on numerous occasions and each stay has been perfect ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Lovely staff. Bathroom could do with a radiator as it was very cold. Bedroom was nice and cosy although we were in one of the rooms outside which was not ideal. Lovely decor. Food tasty in restaurant/bar. Breakfast very basic. Could have more options. Great location. Would stay again

Outside room and cold bathroom

We loved the quirkiness of the hotel. The decor was fabulous! It was comfortable and cosy! Had an amazing sleep! The children loved the bunkbeds! Breakfast next morning was so delicious with a wide range of variety to choose from, even for the children!

There was nothing we couldn't fault about our stay! We could have stayed longer 😆 Definitely be back! Highly recommend! Especially the cocktails #paddygin

I loved the decor in the hotel. A lot of reclaimed materials and beautifully done and atmospheric.

Pillows could be plumper. I had booked a sea view room but got one at the back without a view. This was not the hotel’s responsibility though they informed me. I was misled by the Booking.com website which stated twice that my room had a sea view. I was disappointed about that

the decor was very quirky which I love..

the stairs were a bit challenging depending on your mobility.. lack of Towel rail in bathroom was missed opportunity. toilet roll holder design fail toilet roll kept falling off. And very strong sewage smell was a big disappointment in the room. 😞 But did notice smell on street also so might be a Services Issue. maybe nice fragrance in room might mask it for quick fix.