I visited Newcastle with my son to celebrate a special birthday and visit the Mountains of Mourne. Kevin at reception was super accommodating for a few special requests we had! He was most welcoming and helpful in advising us on things to do and places to go. The hotel is very comfortable with an excellent history. The room was far bigger than we expected and was effectively two rooms in one. It's location in the Main Street is also great and free parking was only a couple of minutes walk away. Breakfast was lovely. Atmosphere was very relaxing throughout our stay. Would definitely stay there again and have friends planning on staying there too following our experience.

Nothing.

The real joy of the Donard is the the lovely staff who were fun, efficient and very kind. Our room was unexpectedly large with the bonus of a separate bedroom which we used as a dressing room. Best shower of our trip too. The continental breakfast was good. Location can't be beaten. This is a very comfortable, friendly and nice place to stay. Not luxurious but some lovely touches - like the complimentary sleep masks and ear phones (which we didn't need as the curtains screened the light and sound out well.) A great base for the beautiful Mourne Mountains and the beach.

Great location and wonderful staff. This was our first time staying in a hotel with our dog and we were made to feel really welcome from the moment we arrived. This is a truly dog-friendly hotel, not just dog tolerant. Bowls and a bed were provided and we were able to bring her down to breakfast with us. Our bedroom was really spacious and spotlessly clean. Continental breakfast was included and was a lovely start to the day. Its central location was perfect for exploring Newcastle town as well as the local area. We’ll definitely return and I would recommend this hotel to anyone.

Some traffic noise at night and from the bar downstairs, but that’s to be expected given the central location.

Location is amazing. Right beside the beach, plenty of restaraunts in walking distance and nearby car park. Dog friendly room, they left a comfy dog bed and 2 dog bowls (our dog loved it). On checking in we had a massive room with a lovely big window and a lovely check in package to include toothbrushes, toothpaste and other toiletries. Smart tvs with Netflix etc.

Very little. Beds and pillows were a little hard but this didn’t impact our stay. There was no one on the front desk to check out despite ringing the bell and we couldn’t find the express check out box so we left our key at reception which we didn’t feel entirely comfortable about

We were at a wedding at slieve donard spa but decided to stay here instead due to budget. What a beautiful hotel! The staff were lovely on arrival, at breakfast and check out. Possibly due to some works goin on outside the hotel, there was a package left in the room with ear plugs, eye masks, toothbrushes and paste etc. Such a lovely touch and came in useful! The beds were very comfortable. The continental breakfast had what you need for a quick basic breakfast. Good location too. Fab for the price. Highly recommend!

Wish there was a hot breakfast but that's just personal preference and maybe a more updated bedroom lock system as its currently key and chain.

Very central location within walking distance of everything you could need. Staff were all very friendly and helpful. The hotel has a nice feel about it. The bed was very comfortable and the bathroom plentifully stocked as was the tea/coffee station. Another lovely touch was the little supplies pouch with toothbrushes etc just in case you’d forgotten anything. It was my husband’s birthday and they had put a banner up for him. The shower was powerful and there was lots of hot water. Breakfast was good.

Rooms are a little bit tired and in need of a spruce up. The windows whistle in the wind but it was quite a windy night. The curtains were nice and heavy so we didn’t really any draughts. The door rattled every time another guest closed theirs.

The service was fantastic. Not knowing much about Newcastle I initially thought I had booked a room in the Slieve Donard Hotel. My partner pointed out the error but was happy to go ahead as it was cwell within walking distance of the Slieve Donard hotel where our function was. I was however a little apprehensive. There was no need to be. The staff were fantastic, the place was clean the room was a great size, and the continental breakfast was more than adequate. .overall however I would have to say it was the friendliness of the staff that made this visit stand out.

There was nothing I could say that I didn't like. There is no parking at the hotel per saw, but we were able to get parkred close by without a bother.

Breakfast was continental . Fresh, plentiful and with excellent coffee. There were plenty of seating and tables comfortably arranged. One of the greatest assets of this property is one of their staff. Kevin ,who manned the front desk, assisted with directions, provided valuable local information concerning hikes,parks, and restaurants and was always available . He was able to manage that exceptional combination of professionalism and genuine friendliness. This establishment would not be the same without this gentleman.

Directions on the internet for parking for unloading and parking during the stay.

This was just a convenient overnight stop as I was attending a function in town. All the staff we met were extremely efficient and helpful and nothing was any trouble. Was pleasantly surprised that all guests could have a continental style breakfast as this was not indicated in the original booking. It was basic but more than sufficient and was very welcome. This is an older hotel but very well presented. Our room was very well sized and we actually had a sea view. Bathroom was also well sized with a shower-in-bath. Altogether, a great stay.

Only minor criticism was lack of pillow size variation. All the pillows in the room were big so could not match my usual sleeping position. Some intermittent extraction fan noise from other room(s) was apparent through the night.

Hotel was in a good location and a short walk from the Slieve Donard mountain carpark at the end of the street. We had a spacious room and decent sized bathroom with a good shower. It was perfect for all we needed it for. Bed was very comfortable and the little care package which included toothpaste, ear buds, shower caps, nail files etc were a nice touch! Would stay here again :)