It's hard to rate this hotel anything else than a 10. We had a huge spacious suite "dolomiten suite" with great views. The roomkeeping was doing such impressive work that the room looked like new every single day. We enjoyed the swimming pool, the sauna and the abundance of food. The Klausencard with free bus riding and free cable car to Rittnerhorn was a nice extra. We would definitely return.

with a given "10" rating, there is nothing really to dislike. Just as food for thought for future investments at the hotel: The area of the outdoors sauna lags a little bit behind the rest of the hotel in terms of atmosphere and "Substanz", maybe it can be refurbished in the near future.

Beautiful location, friendly staff, lovely food generously supplied. Gorgeous garden, family atmosphere/friendly. Parking available. Quaint village.

It was a heatwave and there is no air conditioning in the rooms. We gather this was very very unusual for the area but it did make sleeping difficult. A separate light bed sheet would be useful.

I absolutely loved it. This would be my preferred location for stay in the area and I would love to come back. The view from the room was superb. All hotel areas like the terrace or the pool areas were really nice to spend time at. The parking area was also very comfortable. The staff was very friendly are caring all the time. We also got passes for some cable car rides and pools in the area which was also a nice little cherry. I also liked the hiking in the area more than hiking in Meran. The LTE signal in the hotel was good enough. In another hotel in the Meran area I had no signal in the room.

The only thing that stops me from spending more time there is that the hotel prices in the whole region are a little pricey. It is not that this hotel is more expensive than the rest, it is just that the whole destination is a little bit pricey.

We were able to have an early checkin by 11AM. On request, we got a suite with a bath. There was ample parking space at the hotel. There was a free welcome drink which we could choose according to our choice at the bar. Surprisingly, we had a lunch buffet included in our suite price, so we didn't have to go out for lunch. Dinner had various options in the predecided menu. Breakfast was nice with many options. Staff was very friendly and courteous. Would love to visit again.

Booking.com mentioned there were slippers in the room, but there we no slippers and bathroom had limited toiletries. No moisturizer or body cream was available.

Facilities and views are great. Breakfast is quite good. Staff are friendly and helpful. Highly recommend!

The dinner could be approved. We tried everything on the menu and honestly the only good thing is the salad and dessert buffet.

Bigger spa than I expected. The man in the reception was really great, he alone earned an extra star for the hotel! :) (I'm sorry I never cought his name). It was a large enough room and balcony. And a terrific view!

The bed was way too hard for me. I had a hard time getting some sleep. The personnel in the restaurant missed to take our drink order.

Location of the hotel was great. The cleanness of the rooms was very good. The hotel has a lot of small details that makes you feel welcomed, even when I checked out, I was given a box of Tee bags, nice detail.

I booked 2 rooms, one of them was really warm but the personal gave us right away a ventilator.

Room size - view

No water heater - no AC. I suggest to have the windows net to prevent flys and insects from entering the room. To allow keeping them opened while sleeping.

- Very nice location/view and free parking - Very friendly and helpful stuff - Modern/renovated bathroom and comfortable bed in quiet, spacious room - Excellent breakfast - Great value for money

- Curtains in the room where not blackout (not even close to that) - unless we missed some layer/mechanism - and there was sun in the room very early on (we stayed there in August). Other than that, the place was perfect.

We had a really fantastic time at hotel. Staff was amazing and very helpful, personal thanks to Lucas who take care of us :) Food was delicious and the facilities were relaxing, clean and made our stay very comfortable. Location was really great!, hope to come back again.

We loved everything.